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Cancellation Crocoblock: Easy Method
What is Crocoblock
Overview
Crocoblock is a suite of WordPress plugins and tools built to extend the Elementor page builder and enable dynamic, code-free website development.
It is sold by Jetimpex, Inc. as subscription plans that provide access to plugins, templates, updates, and support while the license is active.
Primary uses
Typical use cases include custom content types, dynamic listing layouts, advanced forms, and theme-building without custom PHP coding.
Subscriptions are aimed at designers, agencies, and site owners who want rapid, flexible site-building capabilities.
How to cancel Crocoblock
Cancel via Crocoblock website (web purchases)
- Log in to your Crocoblock personal account.
- Go to Purchase Details → View details → Manage → Cancel.
- Confirm cancellation to stop auto-renewal; your access remains until the license expires.
Cancel via App Store or Google Play
- If you purchased through Apple's App Store or Google Play, manage or cancel the subscription directly in that store.
- Crocoblock.com cannot cancel or change in-app subscriptions made via those platforms.
What happens when you cancel
Access and licensing
Cancelling stops automatic renewal of your subscription but does not immediately terminate your active license.
You retain product access (site functionality) until the license expiry date; updates and support end when the license expires.
Data and billing
Your account information and purchase history remain accessible in your Crocoblock account for record-keeping.
Recurring billing will cease after cancellation, but past charges remain as records and may affect refund eligibility.
Will I get a refund?
Web purchases - 30-day money-back guarantee
For purchases made on Crocoblock.com, a full refund may be requested within 30 days of the purchase or auto-renewal.
Request the refund from your Crocoblock account using the Refund Request button or contact support before the 30-day window closes.
Exceptions and in-app purchases
- Refunds exclude bank fees, exchange-rate differences, and taxes.
- Partial refunds on custom bundles are not allowed - only full-bundle refunds apply.
- Subscriptions bought via App Store or Google Play follow the app stores’ refund policies, not Crocoblock’s 30-day guarantee.
Crocoblock plans and pricing
Pricing availability
No verified public pricing details were provided for this guide.
Contact Crocoblock support or check your Crocoblock account for the current plan prices and promotions.
Pricing table
| 期間 | Plan | Price | Notes |
|---|---|---|---|
| Contact for pricing | Core / Single-site | Contact for pricing | Contact Crocoblock or check account for exact cost |
| Contact for pricing | Agency / All-in-one | Contact for pricing | Bundles and multi-site options vary by offer |
Your consumer rights in South Africa
Cooling-off and refunds
South African consumer law (Consumer Protection Act) generally provides a cooling-off period for remote sales of digital goods, commonly 7 days for some purchases.
Crocoblock’s 30-day refund policy is more generous than the standard 7-day cooling-off right in South Africa.
In-app purchases and jurisdiction
- Purchases made inside the Apple App Store or Google Play are governed by those platforms’ terms and refund processes.
- Where Crocoblock’s policy differs from statutory rights, consumers may still rely on the stronger protection (for example, the 30-day guarantee if applicable).
Customer experiences
Positive feedback
Many users report strong satisfaction with Crocoblock’s flexibility, functionality, and the ability to reduce or avoid custom coding.
Support is frequently praised as fast, helpful, and solution-focused, including video sessions and detailed docs.
Negative feedback
A small number of reviewers have reported difficulty locating cancellation options and disputes over charges after switching plans.
One reported being declined a refund after the 30-day window, highlighting the importance of timely requests.
Documentation checklist
Essential items to prepare
- Account email and password (for Crocoblock personal account access).
- Order number or invoice and the date of purchase or renewal.
- License key or activation details for the purchased bundle.
Helpful extras
- Payment method used and a screenshot of the transaction if available.
- Correspondence with support and any error messages or screenshots showing the issue.
Common mistakes
Canceling the wrong account
Users sometimes have multiple emails/accounts and cancel the wrong subscription; always confirm the purchase email and order number.
Verify you are logged into the same Crocoblock account you used to purchase the subscription.
Misunderstanding purchase channel
Trying to cancel an App Store or Google Play subscription through Crocoblock’s website will not work; manage those subscriptions through the app store.
Also, waiting past the refund window is a common mistake that can forfeit refund eligibility.
Comparative recap
Quick comparison points
This table summarises how Crocoblock’s cancellation and refund approach compares to typical app-store purchases.
Use it to determine the correct cancellation path for your purchase.
| 期間 | Item | Crocoblock (web purchase) | App Store / Google Play |
|---|---|---|---|
| N/A | Where to cancel | Personal Crocoblock account → Purchase Details → Manage → Cancel | Manage subscription in the respective app store |
| 30-day | Refund policy | 30-day money-back guarantee for web purchases | Refunds follow app store policies (varies) |
| N/A | Effect of cancellation | Access remains until license expiry; updates/support end at expiry | Depends on app store rules; access and billing handled by store |
After cancelling
Immediate steps
- Check your Crocoblock account for confirmation of cancellation and the license expiry date.
- Keep copies of invoices and any refund confirmations for your records.
Next actions and alternatives
Before the license expires, export any dynamic templates or data you need to keep and test site functionality without paid features.
If you need replacements, evaluate alternative plugins or plan renewals based on functionality and support needs.
Address
Official company address
JETIMPEX, INC.
525 NE 14 Avenue, Fort Lauderdale, FL 33301, United States
Support note
For cancellations, refunds, or account questions, use your Crocoblock personal account support channels and provide the documentation listed in the checklist.
If you purchased through an app store, contact Apple or Google support for cancellations and refunds related to those purchases.
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Written by Bongani Smit
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Crocoblock subscription purchased via the website, log in to your personal account, navigate to Purchase Details, and select Manage to cancel. Ensure you keep proof of cancellation.
After cancellation, you will retain access to Crocoblock until your license expiry date, but updates and support will cease at that time. Remember to keep proof of your cancellation.
Yes, for web purchases, you can request a full refund within 30 days of purchase or auto-renewal. To initiate, use the Refund Request button in your account or contact support, and keep proof of your request.
If you purchased your Crocoblock subscription through the App Store or Google Play, you must manage or cancel it directly in that store, as Crocoblock cannot alter in-app subscriptions. Keep proof of your cancellation.
Refunds exclude bank fees and taxes, and partial refunds on custom bundles are not permitted. For in-app purchases, refunds follow the app stores' policies, not Crocoblock's 30-day guarantee. Always keep proof of your cancellation.