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Cancel CV GENIUS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Cv Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cv Genius: Easy Method
What is Cv Genius
Overview
Cv Genius is a subscription-based service that helps users create CVs and resumes using templates, guidance and editing tools.
The platform is accessed via a web account and may be promoted through mobile app stores; core subscription management is handled on the website.
Who uses it
Users seeking quick, template-based CV creation and simple formatting support commonly use Cv Genius.
The service targets individuals who want a professional CV without building one from scratch.
How to cancel Cv Genius
Cancel via website (recommended)
- Log in to your account on the Cv Genius website.
- Go to "My Account" or "Manage Subscription".
- Select "Cancel Subscription" and follow the on-screen prompts.
- Note: cancellation takes effect at the end of the current paid period.
App Store / Google Play handling
- There is no separate documented cancellation process for App Store or Google Play.
- Cancellations for subscriptions associated with mobile purchases are managed via the website's "My Account".
What happens when you cancel
Access and service period
After you cancel, you retain access until the end of the current paid billing period unless the service stops immediately upon refund request.
Automatic renewals will be disabled; you will not be billed again after the current period ends.
Account and data
Account deletion is separate from subscription cancellation and must be done via "My Account".
Deleting your account does not automatically cancel your subscription; cancel the subscription first to stop renewals.
Will I get a refund?
14-day cooling-off period
Cv Genius offers a 14-day cooling-off period consistent with common consumer rights for digital services.
If you contact customer service before the end of the 14-day subscription term a full refund is available; services may stop immediately on notification.
After 14 days
- No refund is available for unused portions of a subscription after the 14-day period.
- Cancellation after 14 days stops future renewals but does not refund prepaid time.
Cv Genius plans and pricing
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Intelligent CV Maker Pro - Weekly Plan (lower tier) | R39.99 | Weekly | In‑App Purchase weekly |
| Intelligent CV Maker Pro - Weekly Plan (higher tier) | R99.99 | Weekly | In‑App Purchase weekly |
| Intelligent CV Maker Pro - Monthly Plan (lower tier) | R99.99 | Monthly | In‑App Purchase monthly |
| Intelligent CV Maker Pro - Monthly Plan (higher tier) | R199.99 | Monthly | In‑App Purchase monthly |
| Intelligent CV Maker Pro - Yearly Plan (lower tier) | R299.99 | Yearly | In‑App Purchase yearly |
| Intelligent CV Maker Pro - Yearly Plan (higher tier) | R599.99 | Yearly | In‑App Purchase yearly |
| CV Genie Hub - Gold plan | R999.00 | Monthly | After 3‑day trial at R29, recurring |
| CV Genie Hub - Platinum plan | R349.00 | Bi‑weekly | After 3‑day trial at R60, recurring |
Pricing note
Direct ZAR pricing for an app named exactly "Cv Genius" was not found; the table lists similarly named resume/CV builder offerings available in South Africa.
Contact Cv Genius support in your account for the definitive price for your subscription.
Your consumer rights in South Africa
Cooling-off and refunds
South African consumers are commonly entitled to a 14-day cooling-off period for digital goods and services.
Cv Genius’s 14-day refund policy aligns with this customary protection; claim a refund within that period if eligible.
Practical steps to protect your rights
- Keep your purchase receipt and date of first charge.
- Request refunds within 14 days if you have not used the service or if it materially differs from its description.
- If issues arise, document communications and escalate in writing via your account support channels.
Customer experiences
Positive feedback
Users praise a user-friendly interface, clean templates, and quick support responses.
Many reviewers highlight the ease of creating a professional CV and useful editable templates.
Negative feedback and warnings
Some users report unexpected charges from auto-renewal and difficulty obtaining refunds for unused services.
Several reviewers advise remembering to cancel before renewal to avoid unwanted charges.
Documentation checklist
What to gather before cancelling
- Account email and username used to subscribe.
- Receipt or proof of purchase (bank statement, app store receipt).
- Date of subscription start and billing cycle details.
What to keep after cancelling
- Confirmation of cancellation from your Cv Genius account.
- Any refund confirmation or support case number.
- Screen captures of subscription settings showing cancellation status.
Common mistakes
Assuming deletion cancels subscription
Many users mistakenly delete their account and assume the subscription is cancelled automatically.
Always cancel the subscription separately in "My Account" before deleting the account.
Missing the cooling-off window
Waiting beyond 14 days removes the right to a full refund for unused time in most cases.
Set a calendar reminder for the refund window to avoid unexpected charges and lost refunds.
Comparative recap
Quick comparison
| Aspect | Web (cvgenius.com) | App Store / Google Play |
|---|---|---|
| Cancellation method | Via "My Account" on the website | Managed via website "My Account" (no separate documented process) |
| Refund eligibility | Full refund if claimed within 14 days | Same 14-day policy applies; manage refund request via website |
| Effective timing | Takes effect at end of current paid period (unless refund requested) | Same as web-managed subscription |
Key takeaways
- Use the website account area to cancel and request refunds.
- Act within 14 days to preserve refund rights.
After cancelling
Immediate actions
- Save the cancellation confirmation and any support case numbers.
- Monitor your bank or card statement for further charges for at least one billing cycle.
If you need more help
If a refund or cancellation does not process as expected, contact Cv Genius customer support through your account support channels.
Keep all correspondence and transaction receipts to support any escalation or dispute.
Address
Corporate address
15F, Section 3, No. 168 Nanjing East Road, Zhongshan District, Taipei City, 10491 Taiwan (R.O.C.).
Notes about contact
Use the Cv Genius "My Account" support or help area to manage cancellations and refunds.
Do not assume account deletion equals subscription cancellation; always cancel the subscription first.