Cancellation Cvwizard: Easy Method

What is Cvwizard

Overview

Cvwizard is a subscription-based online service that helps users create professional CVs and resumes using templates, guided steps and AI-assisted suggestions.

The service is offered as a web app and via mobile in-app purchases for iOS and Android.

Who uses it

Individuals seeking quick, template-driven CV creation and optimisation commonly use Cvwizard.

Subscriptions grant access to premium templates and extra features for organising and applying to jobs.

How to cancel Cvwizard

Cancel via App Store (iOS)

• Open Settings on your iPhone or iPad.
• Tap your Apple ID, then Subscriptions.
• Find the Cvwizard subscription and select Cancel.
• Disable auto-renewal at least 24 hours before the period ends to avoid renewal.

Cancel via Google Play (Android)

• Open the Google Play Store app on your device.
• Tap your profile icon, then Payments & subscriptions > Subscriptions.
• Locate Cvwizard and choose Cancel.
• Note: billing and refund handling for Play purchases follow Google Play policy.

Cancel via Web (cvwizard.com)

• Log in at the Cvwizard website using your account credentials.
• Go to Account or Subscription settings and select the option to cancel.
• Your access typically continues until the end of the paid period.

Other methods (postal)

• Send a signed cancellation letter by registered post to the company postal address in Amsterdam.
• Include account name, subscription details and a clear statement of cancellation.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access to premium features until the end of the paid billing period.

Access does not usually end immediately unless otherwise stated in your account settings.

Renewal and auto-renewal

Cancellations stop future automatic renewals but must be made before the next billing cycle to avoid another charge.

For App Store and Google Play purchases, you must cancel through Apple or Google to stop their auto-renewal.

Data and account retention

Your account data and created CVs generally remain linked to your account after cancellation.

Review account settings or contact support if you need data deletion or export instructions.

Will I get a refund?

14-day cooling-off (dissolution) period

Under Cvwizard’s Terms & Conditions, you have a 14-day right of dissolution from the subscription start date.

If you cancel within this period, payments must be refunded without undue delay, typically within 14 days after termination.

Standard policy after cancellation

• Outside the 14-day cooling-off window, the Terms state prepaid amounts are not refunded.
• Refunds may be withheld if compensation is charged or specific terms apply per the agreement.

Practical considerations

For App Store or Google Play purchases, refund decisions and processes may be governed by Apple or Google policies.

If you experience unauthorised or recurring charges, document dates and communications and raise the issue with the relevant store and Cvwizard support.

Cvwizard plans and pricing

Pricing summary

The most commonly reported South African price is a recurring monthly in-app purchase for premium features.

Users report a monthly charge of R299.99 for premium access via in-app purchase.

Pricing table

Your consumer rights in South Africa

Cooling-off and refunds

You have a 14-day right of dissolution after subscription commencement during which you may cancel and receive a refund, subject to any lawful deductions.

Keep records of the subscription date and communications to support a refund claim within this period.

After the cooling-off period

Beyond 14 days, Cvwizard’s terms state prepaid fees are non-refundable; this is a contractual term you should review carefully.

However, contractual terms cannot override statutory consumer protections against unfair, misleading or unconscionable conduct.

Handling billing disputes

• If you experience unauthorised recurring charges, raise the issue with Cvwizard support and with Apple or Google if applicable.
• If unresolved, you may pursue complaints through South African consumer protection channels or your payment provider (bank/card issuer).

Customer experiences

Positive feedback

Many users praise Cvwizard for a user-friendly interface, easy CV creation and professional templates that speed up CV building.

AI support and guided steps receive positive mention for making formatting and wording simpler.

Negative feedback

Several users report dissatisfaction with recurring subscription pricing and a preference for one‑off payments.

There are numerous reports of unauthorised or recurring charges persisting after attempted cancellation and difficulty obtaining refunds.

What this means for you

Expect generally good product usability but be vigilant about subscription management and billing statements.

Document cancellations and receipts to help resolve any potential disputes.

Documentation checklist

What to gather before cancelling

• Account email/username and subscription start date.
• Receipt or payment proof showing the charge (bank/card or app store receipt).
• Record of how the subscription was purchased (App Store, Google Play or website).

What to keep after cancelling

• Confirmation of cancellation (screenshot or email).
• Any communication with Cvwizard support and with Apple/Google if applicable.
• Bank or card statements showing the charge and any refunds.

Common mistakes

Not cancelling in the right place

Example: cancelling the web account but not cancelling the App Store or Google Play subscription.

Always cancel in the same platform where you originally subscribed to stop future billing.

Missing the cancellation window

Example: cancelling less than 24 hours before renewal can still trigger another monthly charge.

Set reminders well before the billing date to allow time to cancel.

Poor documentation

Example: not saving receipts or cancellation confirmations, making disputes harder to resolve.

Always save screenshots and emails as proof in case of billing disagreements.

Comparative recap

Quick comparison overview

The table below summarises key points about Cvwizard to help you decide how to manage or cancel a subscription.

How Cvwizard compares

After cancelling

Check your bank and app receipts

Verify your bank or card statements and app store receipts to confirm no further charges are applied.

If you see unexpected charges, gather evidence (receipts, screenshots) before contacting support.

Who to contact for help

• Contact Cvwizard support via your account or the contact details provided in your account confirmation.
• If purchased through Apple or Google, contact their billing support for in-app purchase disputes.
• For unresolved disputes, consider contacting your bank/card issuer and relevant South African consumer protection bodies.

Address

Company postal address

Overschiestraat 63, 1062 XD Amsterdam, The Netherlands.

Use this address for registered-post cancellation letters and formal correspondence.

Support tips

• Include your account name, subscription details and a clear cancellation statement in any postal letter.
• Send letters by registered post and keep tracking/receipt information.