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Cancel DOODLE
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Doodle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Doodle: Easy Method
What is Doodle
Overview
Doodle is a scheduling tool that helps organisers propose dates and times, collect participant preferences and confirm meetings quickly.
It operates on a subscription model for some products and also offers separate curriculum apps (DoodleEnglish, DoodleTables) sold through app stores.
Primary uses
Users commonly use Doodle to plan meetings, sync calendars and reduce email back-and-forth when organising groups.
Schools and families may also subscribe to DoodleLearning apps (English, Tables) via app stores for student use.
How to cancel Doodle
Direct subscriptions (purchase via Doodle)
- Sign in to your Parent Dashboard and cancel the subscription there if available.
- Alternatively, contact the UK support team by email or post as described in Doodle's cancellation policy.
- Use Doodle’s online cancellation form where provided; see the official cancellation policy for exact contact options.
For official instructions and contact details see the cancellation policy.
Doodle cancellation policy (official)
Subscriptions bought through third parties (App Store / Google Play / Amazon)
- Subscriptions purchased via the Apple App Store, Google Play or Amazon must be cancelled directly with that provider.
- Doodle cannot cancel or refund third-party purchases; you must use the store account where the purchase was made.
- On Android, cancel via Google Play: open Play → Subscriptions → find Doodle → Cancel Subscription.
See Android-specific cancellation steps for Google Play cancellations.
How to cancel on Android (Google Play)
What happens when you cancel
Access and renewal
All Doodle subscriptions auto-renew by default unless cancelled before the renewal date.
If you cancel after any cooling-off period, your access continues until the end of the current billing period (monthly or annual).
Data and account
Cancellation stops future billing but does not automatically delete your account or data unless you request removal per Doodle policies.
Keep copies of invoices or confirmation emails if you may need proof of cancellation later.
Will I get a refund?
Cooling-off period (14 days)
- Doodle offers a 14-day cooling-off period from the date of first payment for direct purchases (trials excluded).
- If you cancel within 14 days for a direct subscription, a full refund of the most recent payment will be issued using the original payment method.
- Refunds processed within 14 days use the original payment method and have no fees for direct purchases.
See Doodle’s policy for the formal conditions and timing.
Doodle cancellation & refund policy
After the cooling-off period
- No refunds are offered for cancellations made after the 14-day cooling-off period for direct subscriptions.
- Subscriptions remain active until the end of the paid period; no pro-rata refunds are given under Doodle’s stated policy.
- Purchases via third-party stores are subject to those stores’ refund rules; Doodle does not manage those refunds.
Lifetime subscriptions also have a 14‑day cooling-off window and may be refunded if cancelled within that period.
Doodle plans and pricing
Pricing table (South Africa)
| Plan | Price | Period | Features |
|---|---|---|---|
| DoodleEnglish - 1st User Monthly Subscription | R99.99 | Monthly | Access to DoodleEnglish Premium features; includes free access to DoodleSpell |
| DoodleEnglish - 1st Student Monthly | R179.99 | Monthly | Per‑student pricing for DoodleEnglish |
| DoodleEnglish - 1st User Annual Subscription | R939.99 | Annual | Annual subscription to DoodleEnglish; includes free DoodleSpell |
| DoodleEnglish - Single Child Monthly | R149.99 | Monthly | Single child access to DoodleEnglish |
| DoodleEnglish - Single Child Annual | R1,499.99 | Annual | Single child annual access to DoodleEnglish |
| DoodleEnglish - Bundle Single Child Annual | R2,499.99 | Annual | Access to all Doodle apps for one child (English, Maths, Tables, Spell) |
| DoodleEnglish - Family Monthly | R249.99 | Monthly | Family access (up to five children) to DoodleEnglish Premium |
| DoodleEnglish - Bundle Family Monthly | R399.99 | Monthly | Family access (up to five children) to all Doodle apps |
| DoodleTables - 1st Student Monthly | R179.99 | Monthly | Access to DoodleMaths + DoodleTables for a single student |
| DoodleTables - 1st User Monthly Subscription | R99.99 | Monthly | Access to DoodleMaths + DoodleTables for one user |
| DoodleTables - Single Child Monthly | R149.99 | Monthly | Single child access to DoodleMaths + DoodleTables |
| DoodleTables - 1st Student Annual | R1,549.99 | Annual | Annual subscription for one student (DoodleMaths + DoodleTables) |
| DoodleTables - 1st User Annual Subscription | R939.99 | Annual | Annual subscription for one user (DoodleMaths + DoodleTables) |
| DoodleTables - Single Child Annual | R1,499.99 | Annual | Single child annual access to DoodleMaths + DoodleTables |
| DoodleTables - Family Monthly | R249.99 | Monthly | Family access (up to five children) to DoodleMaths + DoodleTables |
| DoodleTables - Family Annual | R2,499.99 | Annual | Family annual access to DoodleMaths + DoodleTables |
| DoodleTables - Bundle Single Child Annual | R2,499.99 | Annual | Access to all Doodle apps for one child (Maths, Tables, English, Spell) |
Notes on pricing
Prices above are sourced from South African app store listings for DoodleEnglish and DoodleTables.
No South African ZAR pricing for the scheduling tool (Doodle Pro/Team) was found; international pricing may be shown in USD.
Your consumer rights in South Africa
Cooling-off and refunds
The 14-day cooling-off period offered by Doodle aligns with common consumer protections for digital services.
Doodle commits to processing refunds within 14 days for eligible direct purchases cancelled in this period.
Third-party purchases and platform rules
Subscriptions bought through app stores are governed by the store provider’s terms and consumer rights.
Doodle cannot override app store refund or cancellation policies; contact the store (Apple, Google, Amazon) for those cases.
Third-party subscription guidance
Customer experiences
Positive feedback
Many reviewers praise Doodle for ease of use, practicality and time savings when scheduling or studying via DoodleLearning apps.
Review platforms report high scores for usability and value from numerous users in South Africa and globally.
Common complaints
Some users report issues with calendar synchronisation, notably Outlook integration, which can affect scheduling reliability.
Pay attention to platform‑specific behaviour and review the support pages if you see sync problems.
Documentation checklist
What to gather before contacting support
- Account email and username used to purchase the subscription.
- Order number, invoice or receipt screenshot showing date and amount.
- Subscription start date and whether purchased via Doodle or an app store.
- Payment method used (card, PayPal, app store) and any transaction IDs.
Extra items to include
- Screenshots of the Parent Dashboard or subscription page showing active status.
- Copies of cancellation attempts or confirmation emails, if any.
- Clear statement of the desired outcome (cancellation confirmation, refund request, data deletion).
Common mistakes
Incorrect cancellation path
Do not assume Doodle can cancel subscriptions purchased through the App Store or Google Play.
If bought via a store, always cancel inside that store account or you may still be charged.
Missing cooling-off window or proof
Expect no refund if you cancel after the 14-day cooling-off period for direct purchases; saving purchase proof helps if you think you qualify.
Also avoid cancelling the wrong account - verify the email/ID used to subscribe before requesting cancellation.
Comparative recap
Quick feature comparison
| Feature | Direct purchase (via Doodle) | Third‑party store (Apple/Google/Amazon) |
|---|---|---|
| How to cancel | Parent Dashboard, email/post to UK team or online form | Cancel inside the app store account (e.g., Google Play, App Store) |
| Refund within 14 days | Yes - Doodle issues refunds within 14 days for direct purchases | Subject to store refund policy; contact the store |
| Auto-renewal | All subscriptions auto-renew; cancel to stop future billing | Auto-renewal controlled by the store subscription settings |
| Access after cancellation | Access remains until end of current billing period | Access rules depend on store; typically access remains until period end |
| Who handles disputes/refunds | Doodle handles direct-purchase refunds | The app store/provider handles refunds and disputes |
After cancelling
Next steps
Save any cancellation confirmations or emails as proof. Monitor your payment method for any unexpected charges.
If you were eligible for a refund under the cooling-off period, expect processing within 14 days to the original payment method.
Help & useful links
Refer to the official cancellation and refund pages for full instructions and contact details.
Android (Google Play) cancellation steps
Address
Head office
Doodle AG, Werdstrasse 21, 8021 Zürich, Switzerland.
Support contact guidance
For subscription cancellations or refund queries for direct purchases, follow the contact routes in the official cancellation policy.
For third-party store purchases, contact Apple, Google or Amazon support directly through your store account.