Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel DUOMO
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Duomo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Duomo: Easy Method
What is Duomo
Overview
Duomo is a subscription-based application for time tracking and project management that helps users monitor work hours, manage tasks, and analyse productivity. It provides dashboards and tools designed for individual and team use.
Core features
Features typically include time tracking, task management, reports and productivity analytics. Access to features depends on your active subscription level.
How to cancel Duomo
Cancel via App Store (iOS)
- Open Settings → Tap your name → Subscriptions → Find Duomo → Tap Cancel Subscription → Confirm
Cancel via Google Play (Android)
- Open Google Play Store → Menu → Subscriptions → Find Duomo → Tap Cancel Subscription → Follow prompts
Cancel via Web (Website)
- Log in at duomo-application.com → Account Settings → Subscription Management → Click Cancel Subscription → Confirm
- Note: deleting the app does not cancel the subscription; you must follow the steps above to stop renewals.
What happens when you cancel
Access after cancelling
After cancellation you typically retain access to paid features until the end of the current billing period. Access may differ by platform and plan.
Renewal and billing
Once cancelled, the subscription should not auto-renew at the next billing date. On platform-managed subscriptions (Apple/Google) billing stops through that store.
Data and accounts
Cancelling a subscription usually does not delete your account or stored data. You may need to request account deletion separately if required.
Will I get a refund?
Refunds via Apple (iOS)
Refunds for App Store purchases are handled through Apple’s reportaproblem.apple.com process. Chances are higher if requested within 48 hours, moderate within 14 days, and lower after 14 days.
Refunds via Google Play (Android)
Request a refund through play.google.com → Subscriptions → select Duomo → Request refund. Google usually responds within 48 hours, but outcomes vary.
Refunds via Website
Web refunds are not publicly clear. Users generally must email support@goduomo.com to request a refund. Outcomes vary and are handled case-by-case by support.
Duomo plans and pricing
Pricing availability
No confirmed South Africa (ZAR) pricing was found in public sources. Only limited regional pricing appears in other listings.
How to get exact pricing
Contact Duomo support or check the account or purchase flow in your app store to see prices for your region and currency.
| Plan | Price | Notes |
|---|---|---|
| Standard / Pro / Enterprise | Contact for pricing | No verified South Africa (ZAR) prices publicly available |
Your consumer rights in South Africa
General protections
South African consumers are protected by the Consumer Protection Act which requires fair value, honest dealing and adequate information from suppliers.
Cooling-off and refunds
The Act provides a 7-day cooling-off period for certain transactions. Digital subscriptions may not automatically qualify for a 14-day reflection period, but unfair or misleading practices can be challenged.
Options if you have problems
- Lodge a complaint with the National Consumer Commission if you suspect unfair practices.
- Consider a chargeback or dispute through your payment provider if you have unauthorised or recurring charges.
Customer experiences
Positive feedback
Many users praise Duomo for providing structure, personalised plans and practical daily actions that help with productivity and task focus.
Negative feedback
Common complaints include being charged after alleged cancellation, lack of responsive customer service, unclear cancellation steps and opacity around pricing or trials.
Documentation checklist
Essential items to gather
- Receipt or proof of purchase (App Store / Google Play / card statement)
- Account email and username used with Duomo
- Date and time of cancellation attempt and screenshots of subscription page
- Any email correspondence with support (including support@goduomo.com)
Optional supporting items
- Bank or card statements showing the charge
- Cancellation confirmation messages or screenshots
- Notes of steps followed when attempting cancellation
Common mistakes
Not cancelling in the right place
Many users delete the app but do not cancel the subscription in the App Store, Google Play or website account. Deleting the app alone does not stop billing.
Missing proof and timing
Users sometimes wait too long to request refunds or fail to keep receipts and timestamps. Acting promptly and keeping documentation improves the chance of a positive outcome.
Comparative recap
Quick comparison
| Platform | Cancellation steps | Refund route | Typical response time |
|---|---|---|---|
| App Store (iOS) | Open Settings → Tap your name → Subscriptions → Find Duomo → Tap Cancel Subscription → Confirm | Apple refunds via reportaproblem.apple.com | Higher chance within 48 hours; moderate within 14 days |
| Google Play (Android) | Open Google Play Store → Menu → Subscriptions → Find Duomo → Tap Cancel Subscription → Follow prompts | Request refund through play.google.com → Subscriptions → select Duomo → Request refund | Google usually responds within 48 hours |
| Web (Website) | Log in at duomo-application.com → Account Settings → Subscription Management → Click Cancel Subscription → Confirm | Email support@goduomo.com to request refund; policy unclear | Outcome varies; response times inconsistent |
After cancelling
What to check immediately
- Save confirmation of cancellation or a screenshot of the cancelled subscription page.
- Monitor your payment method for any further charges over the next billing cycle.
Next steps if charged after cancelling
- Contact the store (Apple/Google) first, and file a refund request where available.
- Email support@goduomo.com with your documentation and request a refund if the charge originated from the website.
- Consider disputing the charge with your bank or payment provider if you cannot resolve it directly.
Address
Registered address (from available company info)
Florinis 7, GREG TOWER, Floor 2, 1065 Nicosia, Cyprus.
Support contact
For web refunds and account questions email support@goduomo.com. For store purchases, use Apple or Google Play support channels for refunds and subscription management.