Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel ELEVENLABS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Elevenlabs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Elevenlabs: Easy Method
What is Elevenlabs
Overview
Elevenlabs is a software-as-a-service platform that provides advanced AI voice synthesis and text-to-speech tools. It is used for generating realistic voices, cloning voices, and integrating TTS via API for apps, media and accessibility.
Primary uses
Typical uses include content creation, accessible audio for people with speech impairments, prototyping voice assistants, and producing high-quality narrated audio. Plans vary by credits, features and audio quality.
How to cancel Elevenlabs
Cancel via App Store (iOS)
- Open the Apple App Store on your iPhone or iPad.
- Go to your Apple ID > Subscriptions and find the ElevenLabs subscription.
- Tap Cancel Subscription. ElevenLabs cannot cancel App Store subscriptions on your behalf.
- Subscription remains active until the end of the current Apple billing period.
Cancel via Google Play (Android)
- Open the Google Play Store app and tap your profile > Payments & subscriptions > Subscriptions.
- Select ElevenLabs and choose Cancel subscription.
- ElevenLabs cannot cancel Google Play subscriptions for you.
- Service continues until the end of the current Google billing period.
Cancel via Web (Stripe)
- Sign in to your ElevenLabs account on the website.
- Go to Account > Settings > Manage Subscription to view your plan.
- Choose Cancel subscription; cancellation takes effect at the end of the billing cycle.
- Note: any unused credits remaining after cancellation are forfeited.
What happens when you cancel
Access and features
After cancellation, you keep access and features until the end of your paid billing period. API keys and generated content remain according to account settings.
Renewal and billing
Auto-renew is stopped at cancellation; you will not be charged again after the current period ends. For store purchases, the store’s billing period applies.
Data and credits
Unused paid credits are typically forfeited on web cancellations at the end of the billing period. Export any needed content before access ends.
Will I get a refund?
Web-based purchases (website/Stripe)
Web purchases may be eligible for a refund if requested within 14 days of payment and no credit quota was used in that period. Otherwise refunds are not offered except where required by law.
App Store and Google Play purchases
ElevenLabs does not issue refunds for purchases made through the App Store or Google Play. Refund requests must be made through Apple or Google refund processes.
Exceptions and disputes
Local consumer protection laws may create additional rights. If you believe a refund or remedy is owed, you can pursue local dispute resolution or consumer protection channels.
Elevenlabs plans and pricing
Pricing snapshot
Prices below are approximate conversions to South African rand (ZAR) using an illustrative exchange rate. Actual charges on the site are in USD and may vary with currency conversion and taxes.
Plan details
| Plan | Price (approx) | 期間 = period | Features |
|---|---|---|---|
| Starter | ≈ R82.05 | Monthly | Everything in Free + commercial license, voice cloning, 30k credits (~30 min TTS) |
| Creator | ≈ R361.02 (first month ≈ R180.51) | Monthly | Starter features + professional voice cloning, 192kbps audio, 100k credits (~100 min TTS) |
| Pro | ≈ R1,624 | Monthly | Creator features + 44.1kHz PCM via API, 500k credits (~500 min TTS) |
Your consumer rights in South Africa
Key protections
South Africa's Consumer Protection Act (CPA) provides rights to fair value and quality services for consumers of digital products. A supplier’s internal refund policy does not necessarily override statutory rights.
Remedies and complaints
If you believe a refund or remedy is unfairly denied, you may pursue remedies through the National Consumer Commission or other dispute resolution channels under South African law.
Practical steps
- Keep payment receipts, subscription dates and communication records.
- Document any service defects or misrepresentations when you file a complaint.
- Escalate to consumer protection bodies if the provider does not resolve the issue.
Customer experiences
Positive feedback
Many users praise ElevenLabs for excellent, natural-sounding voice quality and a reliable API. Some report strong value for accessibility work and responsive human support in specific cases.
Negative feedback
Complaints include lost credits after downgrades, perceived restrictive voice/credit limits, delayed or unhelpful customer support, and reported issues with refunds and account security.
Balanced takeaway
The product is widely regarded as high quality for TTS, but some users have experienced billing, refund, or support friction. Expect good voice tech but keep records and monitor account activity closely.
Documentation checklist
What to gather before you cancel
- Account email and username used for ElevenLabs.
- Receipt or invoice showing payment date and amount.
- Subscription source: Web (Stripe), Apple App Store, or Google Play details.
- Records of any usage of credits during the billing period.
What to save after cancelling
- Confirmation of cancellation from ElevenLabs or from the store (screenshot or email).
- Exported audio files or voice models you need before access ends.
- All correspondence with support and dates/times of contact.
Common mistakes
Assuming ElevenLabs can cancel store subscriptions
A common error is expecting ElevenLabs to cancel subscriptions purchased through Apple or Google. Those must be cancelled through the respective app store accounts, not the ElevenLabs dashboard.
Requesting refunds past policy windows
Many refund denials occur because requests are made after the 14-day window for web purchases or after credits have already been used. Check usage and timelines before requesting a refund.
Not exporting content before cancellation
Users sometimes lose access to generated content or credits after their billing period ends. Export anything needed well before the end date.
Comparative recap
At-a-glance platform comparison
| Platform | How to cancel | Refunds | Effect | 期間 = period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Apple App Store settings (Apple ID > Subscriptions) | No refunds from ElevenLabs; request via Apple | Remains active until end of Apple billing period | Monthly |
| Google Play (Android) | Cancel via Google Play Store settings (Subscriptions) | No refunds from ElevenLabs; request via Google | Remains active until end of Google billing period | Monthly |
| Web (Stripe) | Account > Settings > Manage Subscription on ElevenLabs site | Possible within 14 days if no credits used; otherwise generally no | Cancellation effective at end of current billing cycle; unused credits forfeited | Monthly |
After cancelling
What to do immediately
Export any audio, voice models or data you will need after access ends. Save a copy of the cancellation confirmation or screenshot from the store or ElevenLabs account.
If you need support or to dispute a charge
Contact ElevenLabs support through your account if you purchased via the website. For App Store or Google Play purchases, use Apple or Google support/refund channels.
Escalation in South Africa
If you believe your consumer rights under the CPA are breached, gather documentation and consider filing a complaint with the National Consumer Commission or using applicable dispute resolution options.
Address
Mailing address
Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016, USA
Notes on correspondence
Use the address for legal, billing or formal cancellation notices if required. Keep copies and track delivery for proof of contact.