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Cancel FACEAPP
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Faceapp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Faceapp: Easy Method
What is FaceApp
Short description
FaceApp is a mobile application that uses AI to transform photos with filters such as aging, hairstyle changes, and other face edits.
How it is offered
The app offers free features and paid subscription tiers (FaceApp PRO) delivered via the App Store, Google Play, or directly on the web.
How to cancel FaceApp
Cancel on iPhone (App Store)
- Open iPhone Settings and tap your name, then Subscriptions.
- Or open the App Store, tap your profile, then Subscriptions.
- Find FaceApp and choose Cancel Subscription. Uninstalling the app does not cancel.
Source: Postclic guide
Cancel on Android (Google Play)
- Open Google Play Store and tap Menu > Payments & subscriptions > Subscriptions.
- Select FaceApp and cancel the subscription. Uninstalling does not cancel.
Source: Postclic guide
Cancel on the Web (facelyapp.ai)
- Use the Stripe Customer Portal link that was emailed when you purchased to manage or cancel the subscription.
- If you cannot find the portal link, contact support@facelyapp.ai for assistance.
- Cancel at least 24 hours before your next billing date to avoid renewal.
Source: Postclic guide
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but typically preserves PRO access until the end of the paid period.
Subscription vs app/account deletion
Deleting the app or your FaceApp account does not automatically cancel subscriptions purchased through stores or Stripe.
Timing and next billing
- For web purchases, cancel at least 24 hours before the next billing date to ensure non-renewal.
- Store purchases follow the store’s billing cycle and cancellation timing rules.
Source: Postclic guide
Will I get a refund?
App Store and Google Play purchases
- Refunds for purchases made via Apple or Google are handled by Apple or Google under their policies.
- FaceApp disclaims responsibility for refunds of purchases made through app stores.
Source: FaceApp Terms
Web purchases (facelyapp.ai)
- FaceApp may refund web purchases if requested within 7 days and if usage is three images or fewer.
- After 7 days or beyond three images of usage, refunds are generally not offered.
Source: Postclic guide
Statutory rights and exceptions
FaceApp states that statutory consumer protection rights cannot be waived and may apply in addition to its refund policy.
Source: Postclic guide
FaceApp plans and pricing
Price points visible in App Store South Africa
The App Store in South Africa lists four FaceApp PRO price points, but the store does not specify which correspond to monthly, annual, or lifetime plans.
Table of known price points
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Unknown (in‑app tier) | R100.00 | Unknown | Unlocks FaceApp PRO features (unspecified) |
| Unknown (in‑app tier) | R600.00 | Unknown | Unlocks FaceApp PRO features (unspecified) |
| Unknown (in‑app tier) | R999.99 | Unknown | Unlocks FaceApp PRO features (unspecified) |
| Unknown (in‑app tier) | R1,499.99 | Unknown | Unlocks FaceApp PRO features (unspecified) |
Note: Exact mapping of these price points to monthly, annual, or lifetime plans is not published in the App Store listing.
Source: App Store price summary (reported in Postclic)
Your consumer rights in South Africa
General protections
South Africa’s Consumer Protection Act provides protections against misleading practices and requires suppliers to meet advertised descriptions and performance.
Cooling-off and digital subscriptions
- There is no automatic 14‑day refund right for digital subscriptions unless the provider offers it.
- However, consumers may have remedies for misrepresentation, defective performance, or deceptive advertising under local law.
Source: Postclic guide
How this affects FaceApp customers
FaceApp’s published refund policy (web: 7 days / ≤3 images) may be supplemented by South African statutory rights in relevant disputes.
Customer experiences
Positive feedback
- Some users praise the app for fun filters and nostalgic effects.
- Examples include users enjoying the aging filter and finding results amusing.
Source: Sitejabber
Negative feedback
- Reported issues include non-transferable subscriptions between platforms, hidden limits, and customer service problems.
- Users also report unexpected charges, cancelled trials still billed, and removal of promoted features.
Source: Trustpilot
Documentation checklist
Required purchase records
- Receipt or order ID from the App Store, Google Play, or the Stripe email used at purchase.
- Screenshot of the subscription listing in your App Store / Google Play account or the Stripe portal link email.
Proof for refund or dispute
- Bank or card statement showing the charge (highlight transaction date and amount).
- Any confirmation emails from FaceApp or the store, and a record of support communications.
Common mistakes
Uninstalling the app
Many users uninstall the app thinking it cancels the subscription; this does not stop billing from App Store, Google Play, or Stripe.
Cancelling the wrong platform
Subscriptions bought on one platform (e.g., Android) do not transfer to another (e.g., iOS). Cancel in the store where you purchased.
Timing errors
Waiting until after the renewal date can result in an immediate new charge. Cancel at least 24 hours before the next billing date for web purchases; follow store rules for App Store/Google Play.
Comparative recap
Platform comparison
| Platform | How to cancel | Refunds | 期間 |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone Settings > Subscriptions or App Store > profile > Subscriptions. | Refunds handled by Apple under App Store policy. | Unknown |
| Google Play (Android) | Cancel via Google Play > Menu > Payments & subscriptions > Subscriptions. | Refunds handled by Google Play under its policy. | Unknown |
| Web (facelyapp.ai) | Use the Stripe Customer Portal link emailed at purchase or contact support@facelyapp.ai. | FaceApp may refund within 7 days if ≤3 images used; otherwise generally no refund. | Unknown |
After cancelling
Confirm cancellation
- Keep confirmation screenshots or emails showing the subscription is cancelled and the end date of access.
- Monitor your bank or card statement for any unexpected charges after cancellation.
Useful links and support
For web purchase help contact support@facelyapp.ai (include receipt and order details).
Address
Company address
FaceApp Technology Limited - 10 Queen Street Place, EC4R 1AG London, United Kingdom.
Correspondence tips
For formal cancellation or disputes, include your name, email used for the account, order/receipt number, and a clear request to cancel and refund (if applicable).