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Cancel FILMORA
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I hereby notify you of my decision to terminate the contract relating to the Filmora service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Filmora: Easy Method
What is Filmora
Overview
Filmora is a user-friendly video editing application from Wondershare that offers drag-and-drop editing, effects, templates and AI tools for creators of all levels.
Where it runs
Filmora is available on desktop (Windows and Mac) and mobile (FilmoraGo on Android and iOS).
Licensing options include one-time perpetual licenses and yearly subscription plans with access to asset libraries and cloud/AI features.
How to cancel Filmora
Cancel on Android (FilmoraGo)
- Open Google Play Store on your Android device.
- Tap Menu → Subscriptions → select FilmoraGo → Cancel.
- Note: Uninstalling the app does NOT cancel the subscription; follow the Play Store steps above.
- Official reference: Filmora subscription FAQ.
Cancel on iOS (FilmoraGo)
- Open iPhone Settings → [your name/Apple ID] → Subscriptions.
- Select FilmoraGo → Cancel Subscription.
- Note: Deleting the app does NOT cancel your subscription; use Apple Subscriptions to stop renewals.
- Official reference: Filmora subscription FAQ.
Cancel on the web / desktop (Wondershare Account)
- Go to the Wondershare Account Center and sign in.
- Navigate to Plan & Products → Manage Subscription → Cancel Subscription.
- Cancellation will stop future charges; service typically continues until the end of the paid term.
- Additional guidance: web cancellation guide.
What happens when you cancel
Access after cancellation
Cancelling a subscription prevents further renewals but usually keeps access until the end of the paid billing period.
Perpetual (lifetime) licenses remain usable indefinitely on the licensed device even after cancellation is irrelevant to one‑time purchases.
Data and assets
Your locally saved projects and files remain on your device; cloud assets or library access may end when your subscription expires.
Any assets locked behind an active subscription or asset library may become unavailable after the term ends.
Will I get a refund?
Wondershare refund policy basics
Wondershare’s general refund policy disallows refunds for change of mind, expired licenses, used credits, personal reasons or auto-renewals, with limited exceptions.
Exceptions can include wrong product delivery, duplicate purchases or unresolved technical issues within specified periods.
Store purchases and special rules
- Purchases made via Google Play or the Apple App Store must be refunded through those platforms, not directly through Wondershare.
- For official policy details see Wondershare’s refund page: Wondershare refund policy.
- For store-specific refund procedures see: Google/Apple purchase guidance.
Filmora plans and pricing
Pricing overview
Below are representative South African reseller prices collected during 2025 - early 2026.
Prices vary by vendor and may include VAT or EFT discounts; no official local Filmora pricing page lists all South African subscription prices.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Filmora (PC Lifetime single‑device) | R1,299.99 | One‑time / Lifetime | Filmora 15 video editor for PC, single device |
| Filmora Business for Windows + Creative Asset Library | R3,009.00 | Annual | Annual license + Creative Asset Library + 20,000 AI credits |
| Filmora Business for Windows (Perpetual) | R4,368.99 (EFT R4,281.61) - R4,959.00 | One‑time / Perpetual | Perpetual license, templates, AI tools |
| Filmora Business for Mac (Annual) | R2,510.99 | Annual | Annual license for Mac version |
| Filmora Business for Mac + Creative Asset Library (Annual) | R2,719.00 | Annual | Annual license + Creative Asset Library + AI credits |
| Filmora 9 Lifetime License (older version) | R150.00 | One‑time / Lifetime | Lifetime license for Filmora 9 (Windows) |
Your consumer rights in South Africa
Cooling‑off and online orders
South African consumer law provides cooling‑off rights in certain circumstances, including written agreements concluded electronically.
Timeframes and remedies depend on the Electronic Communications and Transactions Act and the Consumer Protection Act.
Seeking a refund or dispute resolution
- If you believe a supplier breached disclosure or withdrawal requirements, you may have extended cancellation windows and refund rights.
- Keep receipts, order confirmations and screenshots when requesting refunds or lodging complaints with your payment provider or consumer protection bodies.
Customer experiences
Positive feedback
- Some users praise Filmora’s perpetual license option for continued access after purchase.
- Reviews on Capterra and GetApp note ease of use and accessible pricing for hobbyists and small projects.
Negative feedback
- Numerous complaints report confusing “free trial” or immediate charges, and difficulty obtaining refunds.
- Users on review sites frequently cite upsells, locked assets, and slow or unsatisfactory customer service responses.
- See sample reviews: Trustpilot, Capterra, GetApp.
Documentation checklist
Before you contact support
- Collect your order number, date of purchase and payment method.
- Save screenshots of subscription pages, billing statements and any in‑app receipts.
When requesting a refund or cancellation
- Provide clear account details (Wondershare account email or store account used for purchase).
- State the reason for cancellation/refund and attach evidence (error messages, failed support attempts).
Common mistakes
Uninstalling instead of cancelling
Many users mistakenly uninstall Filmora or FilmoraGo and assume the subscription is cancelled.
Uninstalling the app does NOT cancel subscriptions; you must cancel through Google Play, Apple Subscriptions or the Wondershare Account Center.
Requesting store refunds from Wondershare
Purchases through Google Play or Apple App Store must be refunded via those stores, not directly from Wondershare.
Contact the platform (Google or Apple) when the purchase was processed by that store to avoid delays.
Comparative recap
Main differences
The table below compares common plan types to help decide whether a one‑time license or subscription is better for you.
| Comparison | One‑time / Perpetual | Annual / Subscription |
|---|---|---|
| Typical example price (ZAR) | R1,299.99 (PC Lifetime) | R2,510.99 - R3,009.00 (Business/Mac/with assets) |
| Access after term | Continues indefinitely on licensed device | Access ends if not renewed; asset libraries may be restricted |
| Cancellation effect | No renewal necessary; license remains | Stops future billing; current term typically remains usable until expiry |
After cancelling
Follow‑up steps
- Verify cancellation confirmation from Google Play, Apple, or your Wondershare Account email.
- Check billing statements in the following billing cycle to ensure no further charges occur.
Useful links
- Filmora subscription FAQ: https://filmora.wondershare.com/faq/subscription.html
- Wondershare refund policy: https://www.wondershare.com/refund-policy.html
- Google / Apple store purchase guidance: https://support.wondershare.com/how-tos/filmora/google-store-or-apple-store-log-in-en.html
Address
Developer / corporate contact
West of Donghuan Road, North of 1‑4 Road, South of 1‑3 Road, Room No. 2, Floor 6, Building No. 8 of East of Liuwu Building, Lhasa, China.
Notes
If you need formal dispute resolution in South Africa, gather your documentation and contact local consumer protection bodies or your payment provider.
For more on user reviews and experiences consult independent review pages linked above.