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Cancel FINDANDLOC
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Findandloc service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Findandloc: Easy Method
What is Findandloc
Overview
Findandloc is presented as a software-as-a-service (SaaS) solution for asset tracking and management, claiming real-time location and monitoring features for businesses.
The product is offered through a website and mobile app channels, but publicly available official pricing and clear subscription terms are not evident.
Primary function
The stated purpose is to let organisations locate, monitor, and manage assets via a digital platform and mobile interface.
Consumer reports indicate discrepancies between the advertised service and user experiences with billing and support.
How to cancel Findandloc
Check app store subscription settings
- Open Google Play (or the relevant app store) and go to Subscriptions to see if Findandloc appears and cancel there.
- Take screenshots of the subscription screen showing the cancellation action or the absence of a subscription entry.
Contact the provider and follow up
- Attempt cancellation via any in-app settings, account dashboard, or the contact email you used to register.
- Send a clear written cancellation request including account details, dates, and a request for written confirmation; keep copies of all messages.
- If the provider does not respond or cancellation fails, request a chargeback via your bank or card issuer and notify the relevant consumer protection authority.
What happens when you cancel
Access and renewal
Cancelling should stop future automatic renewals, but user reports show recurring charges may continue after attempted cancellations.
Expect access to paid features to end at the close of your current billing period unless otherwise specified.
Data and account
Cancelling typically does not immediately delete your account or data; check the provider’s account or privacy settings for deletion options.
Export or screenshot any important data before cancelling to avoid losing access without notice.
Will I get a refund?
Typical refund expectations
Under normal circumstances refunds may be possible during a cooling-off period or if the service is deceptive or ineffective.
However, many users report that refund requests to Findandloc were denied or ignored, even when made during trial periods.
When to escalate
- If refunds are refused, request a chargeback through your bank or card issuer as a next step.
- Gather documentation and consider lodging a complaint with a consumer protection body if the provider refuses to refund demonstrably deceptive charges.
Findandloc plans and pricing
Reported pricing
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Unknown / Unspecified | R364 (reported) | Possibly recurring | Unknown - consumer reports indicate debits without clear feature details |
Notes and verification
This pricing is based on consumer reports and not on an official published price list from the provider.
No formal ZAR-denominated pricing or public plan documentation was found; treat reported figures as unverified consumer claims.
Your consumer rights in South Africa
Cooling-off and refund rights
Under South African consumer law, digital purchases and subscriptions commonly include a cooling-off period (for example, 14 days) allowing cancellation and possible refund.
Consumers may be entitled to refunds where the service is defective, deceptive, or not provided as advertised.
Enforcement and complaints
Affected consumers can lodge complaints with the National Consumer Commission and may pursue chargebacks through their bank or card issuer.
Keep documentation and timelines to support complaints to regulators or financial institutions.
Customer experiences
Negative reports
Many users report deceptive interfaces that lead to unintended subscriptions and recurring billing without clear consent.
Complaints include unauthorised charges of varying amounts and refusals of cancellation and refund requests.
Support and resolution attempts
Multiple reports indicate emails and customer-service contacts did not produce successful cancellations or refunds.
There are few, if any, verified positive reviews in the available consumer reports for cancellation and refund handling.
Documentation checklist
What to collect
- Payment receipts, bank or card statements showing charges and dates.
- Screenshots of app pages, subscription screens, trial offers, and any in-app prompts.
- Copies of emails or messages sent to support and any replies received.
- Account identifiers, registration email, device IDs, and dates of attempted cancellation.
How to store and present it
- Organise files chronologically and keep original files and PDFs of screenshots.
- Provide a concise timeline when filing a chargeback or regulatory complaint to streamline review.
Common mistakes
Assuming in-app or store cancel works immediately
Users sometimes assume cancelling in-app or via an app store always stops billing; reports show cancellations were ineffective or unclear.
Always verify cancellation confirmation and monitor the next bank statement for continued charges.
Not requesting written confirmation
Failing to request written confirmation of cancellation makes disputes harder to prove later.
Request a confirmation email or reference number and keep it with other documentation.
Comparative recap
At a glance
| Feature | Findandloc | Typical legitimate provider |
|---|---|---|
| Pricing transparency | Poor - reported undisclosed charges and unclear plans | Clear published plans and pricing |
| Cancellation process | Reportedly difficult or non-functional; users report lack of clear in-app or store options | Standard in-app/store cancellation with confirmation |
| Refund reliability | Often denied according to reports, including trial-period refunds | Refunds during cooling-off or when service is faulty |
| Customer support | Reportedly unresponsive or ineffective | Responsive support with escalation paths |
Interpretation
Based on consumer reports, Findandloc has significant risks around billing and support that consumers should consider before subscribing.
Always verify options and keep evidence if you proceed with any trial or paid subscription.
After cancelling
Immediate next steps
- Monitor bank and card statements for at least two billing cycles after cancellation.
- Save all correspondence and request written confirmation of cancellation from the provider.
If charges continue
- Contact your bank or card issuer to open a chargeback or dispute the transaction.
- File a complaint with the relevant consumer protection body and supply your documentation and timeline.
Address
Registered company details
Company name on public records: BITOR SOFTWARE SL.
Registered address: calle Milanesa 5, 08017 Barcelona, Spain.
Cross-border considerations
Because the provider is registered outside South Africa, cross-border enforcement may be slower and more complex.
Pursue chargebacks through your payment provider and file complaints with South African authorities as parallel steps.