Cancellation Fishbrain: Easy Method

What is Fishbrain

Overview

Fishbrain is a subscription-based app and website for anglers that offers catch logging, mapping, community features and premium analytics.

Who uses it

The service is used by recreational and sport anglers to share catches, find spots and access weather and bite forecasts through free and paid plans.

How to cancel Fishbrain

Cancel via the Web (Fishbrain.com)

• Log in at fishbrain.com.
• Open the main menu and select "Fishbrain Pro".
• Scroll to "Manage Subscription" and enter your email when prompted.
• Receive a 6‑digit verification code by email and enter it.
• Use the on-screen option to cancel the subscription.

Cancel on Android (Google Play)

• Go to play.google.com/store/account/subscriptions in your browser or open the Google Play app.
• Select the Fishbrain subscription from the list.
• Click or tap "Cancel subscription" to stop renewal; access continues until the end of the current billing cycle.

Cancel on iPhone/iOS (App Store)

• On your iPhone open Settings then tap your Apple ID at the top.
• Tap "View Apple ID", then "Subscriptions".
• Choose the Fishbrain subscription and turn off "Automatic Renewal" or select a different plan; the subscription will not renew and remains active until the billing period ends.

What happens when you cancel

Access and billing

When you cancel, your subscription will stop renewing but you generally keep access to premium features until the end of the paid billing period.

Account data and content

Your account, catches and saved locations typically remain on Fishbrain after cancellation unless you delete the account separately.

Re-subscribing

If you re-subscribe later you may regain premium access immediately depending on the platform and any offers available at that time.

Will I get a refund?

Refunds for web subscriptions

Fishbrain may offer a refund if you claim within 14 days of purchase for subscriptions bought on fishbrain.com.

To request a refund you must cancel and email [email protected] with your username, email, purchase receipt and a brief reason for the request.

Refunds for platform subscriptions (Google Play / App Store)

Refunds for purchases made through Google Play are handled by Google Play support; Fishbrain does not process those refunds.

Refunds for App Store purchases are handled directly by Apple; Fishbrain cannot issue refunds for iOS purchases.

Important exceptions and notes

• Refunds for web purchases are subject to the 14‑day window and any qualifying conditions set by Fishbrain.
• For Google Play or Apple purchases, use the respective platform’s refund request process and keep your order ID/receipt.

Fishbrain plans and pricing

Pricing overview

There is no verified public pricing in the provided data for this guide.

Contact Fishbrain or check the app store listing for current prices and local currency rates.

Contact for specific pricing

Your consumer rights in South Africa

General protections

South African consumers have protections under local consumer law for fair treatment, accurate information and services delivered as described.

These protections may affect how refunds, faulty services and unfair terms are handled.

Practical steps to assert rights

• Keep receipts, order IDs and screenshots of subscription pages and billing.
• If a platform refund is refused, check with your bank or payment provider about chargeback or dispute options.
• Contact the National Consumer Commission or seek legal advice for persistent unresolved disputes.

Customer experiences

Positive feedback

• Many users value the community features and fishing insights provided by Fishbrain.
• Aggregated reviews indicate a large portion of users consider the app legitimate and useful for planning trips.

Common complaints

• Users report heavy paywalls where formerly free features require premium access.
• Frequent issues cited include billing problems, difficulty getting refunds, inaccurate location pins and slow or automated customer support.

Documentation checklist

Before contacting support

• Screenshot or copy of the purchase receipt showing date, amount and order ID.
• Your Fishbrain username and the email address used for the subscription.
• Which platform you purchased through (Web, Google Play, App Store) and device type.

Additional helpful items

• Short description of the issue and the outcome you want (refund, cancellation confirmation, technical fix).
• Screenshots of subscription settings, billing entries and any error messages.

Common mistakes

Canceling in the wrong place

Many users cancel the app but not the subscription on the platform that billed them; always cancel where the payment originated (Web, Google Play or App Store).

Failing to save receipts or confirmation

Not saving receipts or confirmation emails makes refund or dispute requests harder to support. Always keep evidence of purchase and cancellation.

Assuming automatic refunds

Do not assume a cancellation automatically triggers a refund. For web purchases you must request a refund within the stated window; platform refunds go through Google or Apple.

Comparative recap

At-a-glance comparison

Quick takeaway

Cancel through the original purchase channel and keep receipts. For web purchases, contact Fishbrain support for refund requests; platform purchases require Google or Apple.

After cancelling

Confirm cancellation

Save any cancellation confirmation screens or emails and check that future billing attempts stop after the current period ends.

Who to contact next

For web refunds or account issues email [email protected] with the documentation checklist items.

For Google Play or App Store refunds, use Google or Apple support channels and keep the order ID and receipts handy when you contact them.

Address

Headquarters

Fishbrain AB, Sveavägen 15, SE-111 57 Stockholm, Sweden

U.S. office

Fishbrain maintains a U.S. corporate office that may be used for customer correspondence; postal or official contact details should be confirmed via Fishbrain support or official channels.