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Cancel FYXER AI
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Fyxer Ai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Fyxer Ai: Easy Method
What is Fyxer Ai
Overview
Fyxer Ai is a subscription-based SaaS product that uses AI to automate and streamline email, calendar and workflow tasks.
It aims to save time on drafting emails, meeting summaries and scheduling by integrating with inboxes and calendars.
Core capabilities
Key features include email drafting, meeting note-taking, scheduling and integrations with inboxes and calendars.
Fyxer operates on a recurring subscription model and offers monthly and annual plans with different feature sets.
How to cancel Fyxer Ai
Cancel via web dashboard
- Log in to your Fyxer Ai Dashboard.
- Go to Settings → Billing → click Manage subscription (this opens Stripe).
- Cancel the subscription in the Stripe interface to stop future charges.
Other cancellation notes
- Deleting your Fyxer account also cancels the subscription and will revert inbox changes made by Fyxer.
- If payments fail (for example, two consecutive failed payments), the account may be paused automatically until you update your payment method.
- There is no explicit public guidance for cancelling via Apple App Store or Google Play in Fyxer’s Help Center; manage subscriptions via the Fyxer web interface where possible.
What happens when you cancel
Billing and access
When you cancel, Fyxer will stop future charges to your payment method once cancellation is processed.
If a subscription is paused due to failed payments, updating your payment method is required to resume service.
Account and inbox state
Deleting your account cancels the subscription and reverts changes Fyxer made to your inbox configuration.
Save any important data or drafts before deleting your account if you want to keep local copies.
Will I get a refund?
Fyxer refund windows
- Monthly plans: full refund if requested within 7 days of the initial charge.
- Annual plans: full refund if requested within 30 days of the initial charge.
- Refunds requested outside those windows are not guaranteed but will be reviewed by support.
Refund process and trial billing
Approved refunds are issued to the original payment method and typically appear within 5 - 10 business days.
If you were billed after a free trial unexpectedly, contact support with your account email and the charge date so the refund request can be evaluated under the refund policy.
Reference: Fyxer refund policy.
Fyxer Ai plans and pricing
Pricing summary
The table below lists the public Standard and Professional plans and their South African rand pricing as published.
Enterprise pricing is custom and not publicly disclosed.
How to read this table
“Period” shows the billing cadence and whether the plan is billed monthly or annually.
Features list key items included in each plan tier.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Standard (annual) | R427.50 | Monthly (billed annually) | 1 inbox & calendar, email sorting, meeting notetaker & scheduler, chat support |
| Professional (annual) | R712.50 | Monthly (billed annually) | Multiple inboxes & calendars, advanced scheduling, attachment reading, CRM integration |
| Standard (monthly) | R570.00 | Monthly (billed monthly) | Same as Standard annual |
| Professional (monthly) | R950.00 | Monthly (billed monthly) | Same as Professional annual |
Your consumer rights in South Africa
Electronic Communications and Transactions Act (ECT)
Under the ECT Act, consumers may cancel digital or electronic services within a 7-day cooling-off period, with refunds required within 30 days where applicable.
See the ECT Act summary for details: ECT Act - cooling-off period (section 44).
Additional protections and exceptions
There may be extended rights if the supplier failed to provide required disclosures; statutory exceptions can apply depending on the circumstances.
Digital content already delivered or accessed can have limited change-of-mind refund rights; check applicable statutes and Fyxer’s refund policy.
Customer experiences
Positive feedback
Many users praise Fyxer for significant time savings when drafting emails and for useful meeting summary features.
Users also note an intuitive experience and responsive support in some cases.
Common complaints
Reported issues include drafts not saving or appearing in wrong folders, missing emails, and integration problems - particularly with Outlook.
Customers have also reported billing frustrations such as charges during supposed free trials and difficulties cancelling in some cases.
Sources: Trustpilot reviews, Noota review summary.
Documentation checklist
What to prepare before contacting support
- Account email used to register with Fyxer Ai.
- Subscription ID or invoice number if available.
- Date and amount of the charge(s) you want refunded.
Supporting evidence
- Screenshots of billing entries, trial expiry notices, or subscription settings.
- Bank statement lines or payment processor receipts referencing the charge.
- Clear statement of the outcome you want (cancel subscription, refund amount, revert inbox).
Common mistakes
Assuming cancellation through app stores
Users sometimes assume subscriptions purchased via the mobile stores are cancelled through Fyxer’s web dashboard.
If you subscribed through Apple or Google, check those store accounts for subscription management - Fyxer’s Help Center does not provide clear public guidance for those paths.
Missing refund windows and proof
Requesting refunds after the 7- or 30-day windows without supporting evidence reduces the chance of approval.
Not saving charge dates, invoices or screenshots makes disputes slower to resolve.
Comparative recap
Quick comparison
The table below summarises how Fyxer’s cancellation and refund rules compare across key points you’ll care about.
Use this to decide timing for cancellation and whether to expect a refund.
| Item | Cancellation method | Refund window | Typical price examples (ZAR) |
|---|---|---|---|
| Ease of cancellation | Dashboard → Settings → Billing → Manage subscription (Stripe) | Refunds processed if within policy windows | Standard: R427.50 - R570.00; Professional: R712.50 - R950.00 |
| Charge failures | Account may be paused automatically | No automatic refund; update payment to resume | Depends on plan |
| Trial handling | Free trial auto-bills if not cancelled | Contact support if billed unexpectedly | Trial followed by selected plan price |
After cancelling
Immediate next steps
Confirm cancellation in the Stripe interface and keep screenshots of the cancellation confirmation or emails from Fyxer.
Check your bank or card statement for any unexpected charges after cancellation.
If you need a refund or further help
Submit a refund request following Fyxer’s refund policy and include supporting documentation when contacting support.
Reference: Fyxer refund policy and information about trial billing at trial billing.
Address
Corporate address
Fyxer AI Limited
575 5th Avenue, New York, NY 10017‑2422, USA
Contact reminders
When contacting support, include your account email, charge dates and any screenshots to speed up resolution.
If statutory rights are not respected, South African consumers may consider raising the matter with relevant consumer protection bodies under local law.