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Cancel GETCONTACT
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Getcontact service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Getcontact: Easy Method
What is Getcontact
Overview
Getcontact is a caller identification and spam‑blocking app that helps identify unknown callers and block unwanted calls. It offers both a free tier with basic protections and paid subscription tiers for additional features.
Core features
Core features include caller ID lookups, spam detection and blocking, and premium lookups or tags for subscribers. Functionality varies by platform and subscription level.
How to cancel Getcontact
Cancel via App Store (Apple)
- Open Settings on your iPhone and tap your name, or open the App Store and tap your profile.
- Go to Subscriptions, find Getcontact, and select Cancel Subscription (Cancel auto‑renewal).
- Getcontact cannot cancel Apple subscriptions for you; Apple processes those cancellations.
Cancel via Google Play
- Open the Google Play Store app and tap your profile icon, then Payments & subscriptions → Subscriptions.
- Find Getcontact, tap Manage, then Cancel and follow prompts.
- Service remains until the end of the paid period; request refunds through Google Play if needed.
Cancel via Web or in‑app billing
- Sign in at the Getcontact website or in the app and go to Billing or Subscriptions to cancel directly.
- Alternatively, email support@getcontact.com to request cancellation for web/in‑app billed subscriptions.
- Getcontact will handle cancellations for subscriptions billed directly by Getcontact (not Apple/Google).
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to paid features until the end of the current paid period. The app does not cut access immediately unless specified.
Renewal and billing
Cancelling stops future auto‑renewals but does not automatically refund the current period. For App Store/Google Play payments, those platforms control renewals and refunds.
Account and data
Canceling a subscription usually does not delete your Getcontact account or personal data. If you want data removed, contact support@getcontact.com and request account deletion.
Will I get a refund?
Standard refund policy
- Standard payments are non‑refundable and non‑transferable except where expressly provided in Getcontact’s policy.
- Refunds for renewals or cancellations after a charge are generally not available through Getcontact.
Exceptions and special cases
- If paid content is removed for policy non‑compliance within 14 days of purchase, you may be eligible for a refund to the original payment method.
- For Apple or Google purchases, you must request refunds through the respective app stores or your payment issuer as those platforms administer refunds for their transactions.
Where to read the policy
For full details on purchases and refund rules, see Getcontact’s official purchases policy:
Getcontact plans and pricing
Current plans
The following prices were available from the South Africa App Store listing as of the most recently available data.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Getcontact Premium (monthly) | R17.99 | Monthly | Premium features (in‑app purchase) |
| Getcontact Premium (alternative monthly) | R14.99 | Monthly | Premium features (in‑app purchase) |
| Professional Monthly | R29.99 | Monthly | Professional monthly plan |
| Getcontact 6‑Months Premium | R85.99 | 6 Months | Premium for 6 months |
| Professional 6‑Month | R119.99 | 6 Months | Professional plan for 6 months |
| Getcontact Premium Annual | R159.99 | Annual | Premium for 1 year |
| Professional Annual | R179.99 | Annual | Professional plan for 1 year |
| Getcontact New Premium | R17.99 | Monthly | New Premium features |
| Getcontact Premium New Yearly | R159.99 | Annual | New Premium for 1 year |
| Getcontact 2nd Number | R19.99 | Monthly? | Second number service |
Notes about prices
Prices are taken from the South Africa App Store listing as available in verified data. No official Getcontact site provides ZAR figures; App Store values may change.
Always check the App Store or Google Play on your device for the latest local prices before purchasing.
Your consumer rights in South Africa
Key protections
South African consumers are protected by the Consumer Protection Act (No. 68 of 2008), which covers unfair contract terms and certain cooling‑off rights.
The Act may offer remedies where a service is not delivered as advertised or where terms are unfair.
Recommended actions
- Cancel before renewal to avoid further charges and keep proof of cancellation (screenshots, confirmation emails).
- If Getcontact refuses a valid refund or misrepresents features, consider filing a complaint with the National Consumer Commission.
- Keep transaction records and correspondence to support any dispute or complaint.
Customer experiences
Positive feedback
- Some users find the free version sufficient for basic caller ID and spam protection.
- Several reviews praise its effectiveness at blocking obvious spam and reducing unwanted calls.
Negative feedback
- Many users report the advertised “see what others saved you as” feature is misleading or unavailable.
- Users commonly report difficulty cancelling, unexpected continued charges, and issues with premium features not working reliably.
- App reliability complaints include crashes, verification failures, and tag/lookup failures even for paying users.
Documentation checklist
What to prepare before cancelling
- Proof of purchase (receipt from App Store/Google Play or Getcontact invoice).
- Account details used with Getcontact (phone number, email, subscription ID if available).
- Screenshot(s) showing subscription status and billing date.
What to include in a refund or complaint
- Clear timeline of events (purchase date, cancellation attempt date, charges incurred).
- Any support correspondence and confirmation numbers.
- If applicable, evidence that features were not delivered as advertised.
Common mistakes
Assuming cancellation was processed
Many users assume tapping “cancel” in the app removes the App Store/Google Play subscription. That is not true for Apple/Google purchases.
Always verify cancellation in the platform (Apple ID subscriptions or Google Play Subscriptions) and keep confirmation.
Missing the renewal cutoff
Waiting until after the renewal date often results in an immediate charge for the next period and refunds are usually hard to obtain.
Cancel at least 24 hours before renewal and keep evidence of the cancellation to support any disputes.
Comparative recap
Quick summary
This table summarises key points about cancellation, refunds, features and pricing compared with typical app subscription behaviour.
| Aspect | Getcontact | Typical app subscription |
|---|---|---|
| Cancellation methods | App Store, Google Play, web/in‑app support@getcontact.com | Most apps: cancel via the platform used to buy (Apple/Google) or vendor site |
| Refund likelihood | Generally non‑refundable; limited 14‑day exception for removed content | Varies; platform refunds handled by Apple/Google, vendor refunds less common |
| Free tier usefulness | Basic caller ID/spam protection available | Many apps offer limited free tier; upgrade adds advanced features |
| Reliability issues | User reports of bugs, feature failures, and cancellation confusion | Some apps face similar issues; experiences vary by developer |
How to read this
Use the table to decide whether to subscribe, and to know where to cancel and how refunds are likely to be handled.
After cancelling
Follow‑up steps
- Keep confirmation of cancellation and check that auto‑renewal is off in Apple/Google if applicable.
- Monitor your bank or card for any unexpected charges over the next billing cycle.
Where to get help
- Contact Getcontact support at support@getcontact.com for web/in‑app billed subscriptions and account issues.
- For Apple or Google purchases, request refunds or support through the App Store or Google Play interface.
- Read the official purchases policy here: Getcontact purchases policy.
Address
Corporate address
Getcontact B.V. (legal entity for Getcontact operations):
De Lairessestraat 145A, 1075 HJ, Amsterdam, Netherlands
Contact tips
For billing or account requests include your phone number, receipts, and dates of attempted cancellations. Email support@getcontact.com for direct assistance.