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Cancellation Ianygo: Easy Method
What is iAnyGo
Overview
iAnyGo is a software tool by Tenorshare that offers subscription-based services to manage device location and related workflows. It is provided as downloadable software and as in-app purchases through mobile app stores.
Who uses it
Businesses and individual users who need location-related functionality and onboarding automation use iAnyGo. Licences are offered as recurring subscriptions (monthly/quarterly/annual) or as a one-time lifetime purchase where available.
How to cancel iAnyGo
Cancel via Apple App Store
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Select iAnyGo and choose Cancel Subscription.
- Cancellation applies from the next billing cycle.
- Guide source: how to cancel iAnyGo (Apple).
Cancel via Google Play
- Open the Google Play Store app.
- Tap Menu, then Subscriptions.
- Select iAnyGo and tap Cancel Subscription.
- Cancellation applies from the next billing cycle.
- Guide source: how to cancel iAnyGo (Google Play).
Cancel a web (Tenorshare) subscription
- Web purchases have auto-renewal enabled by default for monthly, quarterly, or annual licences.
- Auto-renewal can be cancelled at any time following Tenorshare's instructions or by contacting Tenorshare support.
- Lifetime licences are one-time purchases and do not recur.
- Source: Tenorshare purchase page.
What happens when you cancel
Access after cancellation
If you cancel an active subscription, access to paid features generally remains until the end of the current paid period. You keep the service until the next billing cycle.
Auto-renewal and account status
Auto-renewal stops after cancellation, but the cancellation typically takes effect at the next renewal date. Lifetime licences remain active and are not affected by auto-renewal settings.
Data and account retention
The provider’s standard data retention and account policies apply after cancellation. If you need to delete account data, contact Tenorshare support for their process.
Will I get a refund?
Tenorshare refund policy summary
Tenorshare offers a 30-day Money-Back Guarantee for iAnyGo if the issue cannot be resolved. Eligible reasons include duplicate purchases, wrong product purchased, no registration code received within 24 hours, or unresolved technical problems.
See the official policy for details: iAnyGo refund policy.
Refund timing and exceptions
- Approved refunds are typically processed to the original payment method within 2 - 4 working days.
- Refunds are not granted for change of mind, regional price differences, normal delays in registration code delivery, or lack of product understanding.
- Auto-renew charges are non-refundable if cancellation was not made before the renewal date.
iAnyGo plans and pricing
Pricing availability
No official South African rand (ZAR) price listings were found for 2024/2025. Available pricing is shown in USD on Tenorshare pages and app stores.
Contact for exact pricing
For exact current ZAR prices, check the South African App Store or contact Tenorshare support directly.
| Plan | Period | Price |
|---|---|---|
| Standard / Professional | Varies | Contact for pricing |
| Lifetime | One-time | Contact for pricing |
Your consumer rights in South Africa
Cooling-off rights
Under the South African Consumer Protection Act (CPA), most distance sales transactions carry a 14-day cooling-off period. Consumers can cancel and request a refund within that period.
How CPA relates to iAnyGo policy
Tenorshare’s 30-day money-back guarantee is separate from the CPA 14-day right. South African consumers may rely on CPA provisions even if vendor policies differ.
Auto-renewal disclosure
The CPA requires clear disclosure of automatic renewals. If auto-renewal was not clearly disclosed, that may be a breach of consumer rights under South African law.
Customer experiences
Positive feedback
- Many reviews praise iAnyGo for being user-friendly and reliable, with examples noting "amazing customer support" and stable performance.
- Tenorshare’s own site highlights users reporting that the product "works as promised."
Negative feedback
- Some users report the product stopped working for them and had poor support experiences.
- Complaints include difficulties obtaining refunds and frustration over unexpected auto-renewals or cancellation hurdles.
Documentation checklist
Before you request cancellation or refund
- Order number or receipt from the App Store, Google Play, or Tenorshare web purchase.
- Date of purchase and renewal date (if applicable).
- Registered email address used for the purchase.
When contacting support or filing a dispute
- Copies/screenshots of subscription settings showing auto-renewal and cancellation attempts.
- Any correspondence with support and timestamps of ticket submissions.
- Evidence of technical issues (logs, screenshots, error messages).
Common mistakes
Not cancelling in the right place
Many users try to cancel via the vendor website even when the subscription was bought through the App Store or Google Play. Always cancel where the purchase was made.
Missing cancellation deadlines
Auto-renewal charges are typically non-refundable if cancellation is attempted after a renewal charge has posted. Cancel early and retain proof of cancellation.
Poor documentation
Failing to keep receipts, order numbers, or screenshots of errors makes refunds and disputes harder. Keep clear records before you contact support.
Comparative recap
Quick comparison
| Feature | Apple App Store | Google Play | Tenorshare (web) |
|---|---|---|---|
| How to cancel | Settings → Your name → Subscriptions → iAnyGo | Play Store → Menu → Subscriptions → iAnyGo | Follow Tenorshare guide or contact support |
| Refund window | Subject to App Store rules; vendor 30‑day guarantee applies for web issues | Subject to Play Store rules; vendor 30‑day guarantee applies for web issues | 30‑day Money‑Back Guarantee in many eligible cases |
| Typical issues reported | Unexpected auto‑renewal | Unexpected auto‑renewal | Refund/cancellation delays reported by some users |
After cancelling
What to do next
Keep confirmation of cancellation and monitor your payment method for any unexpected charges. If a renewal charge posts, raise the issue promptly with the seller or payment provider.
Helpful links
- iAnyGo refund policy: https://www.ianygo.com/refund-policy.html
- How to cancel (guides): joinchargeback: cancel iAnyGo
- Tenorshare purchase info: Tenorshare buy iAnyGo
Address
Developer business address
iAnyGo (listed developer) business address: 60 Paya Lebar Road #11-53 Paya Lebar Square, Singapore 409051, Singapore.
Other contact notes
The U.S. address appears to be used for cancellation notices via registered mail according to available context. For web purchase or refund queries, use the official Tenorshare/iAnyGo support channels listed above.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.
FAQ
To cancel your iAnyGo subscription via the Apple App Store, open Settings on your iPhone or iPad, tap your name, then tap Subscriptions. Select iAnyGo and choose Cancel Subscription. Remember to keep proof of your cancellation.
When you cancel your iAnyGo subscription, the cancellation takes effect at the next billing cycle, meaning you will retain access until the end of the current paid period. Ensure you document your cancellation request.
iAnyGo offers a 30-day Money-Back Guarantee for eligible cancellations. Refunds are processed within 2-4 working days to the original payment method. Keep a record of your cancellation request for any future disputes.
Yes, you can cancel your iAnyGo subscription purchased through the Tenorshare website by following their instructions or contacting Tenorshare support. Make sure to keep proof of your cancellation.
After canceling your iAnyGo subscription, your access to paid features remains until the end of the current billing period. For data retention or deletion requests, contact Tenorshare support and keep a record of your communication.