Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel INCOGNI
in 30 seconds only!
Cancellation service #1 in India
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Incogni service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Incogni: Easy Method
What is Incogni
Service overview
Incogni is a privacy service that automates requests to data brokers to remove your personal information from online databases. It operates on a subscription model and runs in the background, sending removal requests and reporting progress to your dashboard.
How it works
You provide account details and authorisation, and Incogni contacts data brokers on your behalf. The service tracks removals and sends periodic updates, aiming to reduce unsolicited contacts and public records exposure.
How to cancel Incogni
Cancel on the web (Incogni account)
- Log in to your Incogni account.
- Go to Profile → Subscription & billing → Manage.
- Choose “Cancel subscription” to stop automatic renewal; your subscription stays active until the current period ends.
- Official instructions: Incogni cancellation guide.
Cancel via resellers or app stores
- If you bought through a third-party reseller (for example, NordVPN, Surfshark, Paddle), you must cancel directly with that reseller; Incogni cannot process those cancellations.
- If purchased through an app store (Apple App Store / Google Play), manage the subscription through that app store’s subscription settings.
- Contact the reseller or platform support if you cannot find a cancel option in your Incogni profile.
What happens when you cancel
Access and service continuity
Cancelling stops automatic renewal but typically does not immediately disable your access. You will generally retain access until the paid period expires.
Data and account handling
Incogni may retain account details and processing records as required to complete outstanding removal requests and for legal/operational reasons. Active removals already submitted may continue to be processed after cancellation.
Will I get a refund?
Refund policy (standard terms)
Incogni offers a 30-day money-back guarantee from the initial purchase and allows one refund per customer within that window.
After the initial period renews, refunds are generally not available except in exceptional circumstances (for example, if the service was unavailable or unusable), at Incogni’s sole discretion.
Refunds for reseller purchases
- Subscriptions purchased via resellers other than Paddle are not refundable through Incogni; you must contact the reseller directly for refunds.
- To review the official refund details, see: Incogni refund policy.
Incogni plans and pricing
Pricing summary
Below are approximate South African Rand equivalents based on published USD prices and a conversion rate around 1 USD = 19 ZAR. Exact ZAR prices may vary at checkout.
Plans table
| Plan | Price (approx) | 期間 | Features |
|---|---|---|---|
| Individual | approx R285 | 月額 | Automated data removal for one user |
| Individual (annual equivalent) | approx R142/month | 年間 | Automated data removal for one user (billed yearly) |
| Family & Friends | approx R627 | 月額 | Automated data removal for up to 5 individuals |
| Family & Friends (annual equivalent) | approx R313/month | 年間 | Automated data removal for up to 5 individuals (billed yearly) |
| Standard (annually via Security.org) | approx R152/month | 年間 | Standard plan for individual |
| Unlimited (annually via Security.org) | approx R285/month | 年間 | Unlimited custom removals for individual |
| Family Unlimited (annually via Security.org) | approx R437/month | 年間 | Unlimited custom removals for up to 5 individuals |
Your consumer rights in South Africa
Refund timing and standards
Under South African consumer law, online purchase refunds should be processed within a reasonable time, typically considered to be 7 to 14 days in practice.
Incogni’s 30-day money-back guarantee is more generous than the minimum required by SA law, providing stronger consumer protection on timing.
If refunds or cancellations are delayed
- Difficulty cancelling or delays beyond a reasonable period could breach South African consumer rights.
- If Incogni does not honour refunds or timely cancellations, consumers may lodge a complaint with the Consumer Protection Council or pursue other remedies under local law.
- For a local law reference, see: South Africa consumer complaint guidance.
Customer experiences
Positive feedback
Many users report meaningful reductions in spam and unsolicited contacts after using Incogni.
Reviews on Trustpilot commonly highlight ease of use, helpful dashboard updates, and the peace of mind from automated removals. See user ratings: Incogni on Trustpilot.
Negative feedback
Some customers report difficulties cancelling, describing extra steps such as emailing support or using reseller receipt links instead of a simple in-profile cancel button.
Other complaints include perceived slow progress on removals or a temporary increase in spam for some users; experiences vary by case.
Documentation checklist
Before you cancel
- Incogni account email and login details.
- Order confirmation or receipt showing purchase date and payment method.
- Note whether purchase was via a reseller or app store (this affects where to cancel).
If requesting a refund
- Proof of purchase (receipt, transaction ID, Paddle receipt if applicable).
- Exact dates showing purchase and any renewal you wish to dispute.
- Clear explanation of the reason for the refund request and any supporting screenshots if the service was unavailable.
Common mistakes
Assuming all cancellations are handled inside the Incogni profile
Many users expect an in-profile “cancel” for every purchase. If you bought through a third party, Incogni cannot cancel that subscription for you.
Always confirm whether you purchased directly or via a reseller/app store before attempting to cancel.
Missing or delaying proof of purchase
Failing to provide the receipt or transaction details when requesting a refund can slow the process or lead to denial.
Keep receipts and if you used a reseller, gather that reseller’s payment documentation before contacting Incogni or the reseller.
Comparative recap
Quick comparison
| Feature | Incogni | 期間 | Notes |
|---|---|---|---|
| Cancellation method | In-profile cancel (direct) or reseller/app-store cancel | - | Reseller purchases must be cancelled with the reseller |
| Refund window | 30-day money-back guarantee | - | One refund per customer for initial purchase period |
| Monthly individual price (approx) | R285 | 月額 | Converted from USD; final ZAR may vary |
| Annual individual equivalent | R142/month | 年間 | Billed yearly, lower effective monthly cost |
After cancelling
What to monitor
After you cancel, monitor your bank or card statements to confirm that no further charges occur after the current period ends.
Check your Incogni dashboard and email for final updates about in-progress removal requests.
Where to get help
- For cancelling automatic renewal: Incogni cancellation guide.
- For refunds and policy details: Incogni refund policy.
- Read user reviews and experiences: Incogni on Trustpilot.
Address
Registered office
Incogni is associated with the following registered address:
506 S Spring St #13308, Los Angeles, CA 90013, United States
EU representative (where applicable)
Incogni’s EU representative correspondence is associated with Surfshark B.V. in Amsterdam.
Use your account dashboard or official support articles for precise contact channels and regional queries.