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Cancel INSMIND
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Insmind service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Insmind: Easy Method
What is Insmind
Overview
Insmind is a SaaS platform that uses AI to help businesses with product discovery, inventory insights and supplier connections. It offers subscription access to its tools and analytics via its website and mobile app ecosystems.
How the service is delivered
Services are delivered as digital membership access managed by insMind (INSMIND PTE. LTD.). Subscriptions may be purchased directly on the insMind website or through Apple App Store and Google Play.
How to cancel Insmind
Cancel via insMind website (direct)
- Log into your insMind account on the website.
- Hover over your profile picture and select "Manage".
- Locate the auto‑renewal subscription, click "Cancel subscription" and confirm.
- Cancellation via the website is immediate.
- Reference: insMind subscription & refund.
Cancel via App Store (iOS) and Google Play (Android)
- Subscriptions purchased through Apple are controlled by your Apple ID. Open your Apple ID settings and cancel under "Subscriptions".
- Subscriptions purchased through Google Play are controlled via the Play Store app under "Subscriptions".
- insMind cannot cancel App Store or Google Play subscriptions for you; you must use the platform controls.
- See insMind's subscription page for further notes: insMind subscription & refund.
What happens when you cancel
Access and service termination
For direct web cancellations, insMind states the cancellation is immediate. This typically ends renewal and may end access to paid features right away.
Platform-managed subscriptions
For App Store and Google Play subscriptions, management is handled by the platform. insMind cannot cancel or reinstate those subscriptions on your behalf.
Will I get a refund?
Default policy
insMind describes membership as a virtual product whose value is consumed on activation, and the general rule is that fees paid are non‑refundable.
Refund exceptions and calculation
- insMind may approve refunds after a review in exceptional cases.
- Approved refunds are calculated as: (Total fee ÷ total days) × unused days minus a 20% payment platform service fee.
- If the calculated refund is less than the 20% fee, no refund will be issued.
- insMind’s policy does not mention an automatic 14‑day cooling‑off right.
- Source: insMind subscription & refund.
Insmind plans and pricing
Pricing availability
No publicly verified pricing details were available in the provided source material.
How to obtain pricing
Contact insMind through their website or account manager for plan details and current prices.
| Plan | Period | Price |
|---|---|---|
| Standard / Enterprise | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and digital content
Under the Consumer Protection Act (CPA), there is a 7‑day cooling‑off right for certain direct‑marketing agreements. However, digital content can be exempt if download or activation started with your consent.
Automatic renewal and unfair practices
- Automatic renewal must be clearly disclosed and consented to under South African rules.
- Hidden or difficult cancellation processes may be challenged as unfair business practices under the CPA.
- If statutory rights are infringed, consumers may lodge complaints with the National Consumer Commission or seek other remedies.
Customer experiences
Summary of reviews
Public reviews on Trustpilot show a low overall rating and multiple customer complaints about billing and service expectations.
Common themes in feedback
- Complaints include perceived misleading 'free' claims and credits taken without delivery of promised outputs.
- Many users report difficulty cancelling subscriptions and poor or slow customer support.
- Source: insMind reviews on Trustpilot.
Documentation checklist
Information to gather before you cancel
- Account email, username and subscription ID (if shown in account settings).
- Date of purchase and payment method used (card, Apple ID, Google Play).
- Copies/screenshots of billing receipts and any communications with support.
If you plan to request a refund or lodge a complaint
- Evidence of non‑delivery, malfunction, or misleading claims.
- Records of cancellation attempts and customer support responses.
- Proof of activation or non‑use if arguing statutory cooling‑off rights.
Common mistakes
Assuming the provider can cancel platform subscriptions
Customers often assume insMind can cancel App Store or Google Play subscriptions. Those subscriptions must be cancelled through the respective platform, not via insMind support.
Believing all payments are refundable
Many users expect automatic refunds. insMind treats membership as consumed on activation and generally does not refund fees except in rare reviewed cases.
Not keeping proof
Failing to save receipts, screenshots of subscription settings or support correspondence makes disputes harder to resolve. Keep records before and after cancelling.
Comparative recap
Quick comparison of cancellation routes
Key takeaways
| Route | Who cancels | Refund likelihood | Ease of cancellation |
|---|---|---|---|
| Website (insMind) | Customer via account > Manage | Low (generally non‑refundable; exception after review) | Direct; insMind states cancellation is immediate |
| Apple App Store | Customer via Apple ID subscriptions | Subject to Apple refund policies; insMind cannot process | Managed through Apple settings |
| Google Play | Customer via Play Store subscriptions | Subject to Google Play refund policies; insMind cannot process | Managed through Google Play app |
After cancelling
Check account and billing
Confirm the subscription status in your insMind account after you cancel and check your payment method for any pending or future charges.
Further actions and links
- If you need details of insMind's refund policy or cancellation steps, see: insMind subscription & refund.
- For user experiences and community reports, see: insMind reviews on Trustpilot.
Address
Registered office
INSMIND PTE. LTD. - 139 Cecil Street, #03‑03 YSY Building, Singapore 069539.
Notes on contacting
For subscription or refund queries contact insMind via your account portal or the company contact points shown on their website.