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Instasize

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Instasize Subscription | Postclic
Instasize
38 W 13775 S, Suite 300
84020 Draper USA
support@instasize.com
Cancellation of Instasize contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Instasize service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Instasize
38 W 13775 S, Suite 300
84020 Draper , USA
support@instasize.com
REF/2025GRHS4

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
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  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Instasize: Easy Method

What is Instasize

Overview

Instasize is a photo and video editing app and subscription service designed for social media creators. It offers resizing, filters, collages and other editing tools via mobile apps and web account features.

How it is sold

Instasize is offered as a free app with in‑app subscriptions and direct subscriptions through the developer. Billing may be handled by Apple App Store, Google Play, or Instasize direct billing.

How to cancel Instasize

If billed via Apple App Store

  • Open iPhone Settings → tap your name → Subscriptions → Instasize → Cancel Subscription.
  • Apple manages the subscription and any billing or refunds for App Store purchases.
  • See a step guide: Postclic cancellation guide.

If billed via Google Play

  • Open the Google Play Store app → tap your profile icon → Payments & subscriptions → Subscriptions → Instasize → Cancel Subscription.
  • Google handles cancellation and any refunds for Play Store purchases.
  • See a step guide: Postclic cancellation guide.

If subscribed directly to Instasize

  • Sign in to your Instasize account on the app or web, go to Account or Subscription settings, and select “cancel.”
  • If no cancel option is available, contact Instasize support by email or the in‑app form for assistance.
  • For written notices you may (optionally) send a cancellation letter including account email, order ID and purchase date as proof.

What happens when you cancel

Access after cancelling

When you cancel a subscription, access typically continues until the end of the current paid period. You will lose premium features at renewal unless you re‑subscribe.

Renewal and billing

Cancellation prevents future renewals but does not retroactively reverse past charges. Platform cancellations (Apple/Google) are managed by the platform and take effect per their rules.

Will I get a refund?

General policy

Instasize’s Terms state that refunds are generally not issued for products or services purchased through distributors or directly. Partial‑period refunds are typically not provided.

Exceptions and platform refunds

  • Apple and Google may grant refunds under their own policies; you must request refunds through those platforms for App Store or Play purchases.
  • For direct billing, refunds depend on the developer’s policy and may be possible for billing errors, duplicate charges, or trial issues if Instasize agrees.
  • See the published policy: Instasize Terms (SelfieMade).

Instasize plans and pricing

Pricing availability

No publicly available sources show Instasize subscription pricing in South African Rand (ZAR).

For local ZAR pricing check the App Store or Google Play on a South African account; those platforms apply localized conversion.

Contact for exact pricing

If you need exact pricing or plan names for South Africa, sign in to the store on your device or contact Instasize support.

Plan Price Notes
Contact for pricing Contact for pricing Check App Store / Google Play for ZAR; or sign in to Instasize account

Your consumer rights in South Africa

Cooling‑off right

Under South Africa’s ECTA, there is a 7‑day cooling‑off right for distance purchases of services, starting from delivery or conclusion of the agreement.

However, this right can be limited or excluded for digital content once the consumer has accessed or downloaded the content.

Other protections and limits

The Consumer Protection Act provides rights for safe, quality goods and services, but applying these rules to digital subscriptions can be complex.

A developer’s “no refunds” policy cannot override statutory rights, but if digital content is excluded from cooling‑off, you may need to rely on platform policies or dispute the charge with your bank.

Customer experiences

Positive feedback

Many users rate the app highly for features, ease of use and being a useful editing toolkit for social media creators.

Public ratings show strong overall scores and praise for functionality.

Negative feedback

  • Users report frequent subscription prompts and a perceived aggressive paywall for features.
  • There are reports of accidental premium subscriptions and difficulty with refunds; some users mention export quality issues in a few cases.
  • Sources summarising reviews: App ratings, MobileAppDaily review.

Documentation checklist

What to gather before cancelling

  • Account email used for the subscription.
  • Order or transaction ID and purchase date (receipt from Apple/Google/store).
  • Screenshots of subscription entries and billing statements.

What to include in cancellation requests

  • Clear statement requesting cancellation and effective date.
  • Reference to order ID, account email, and any attached receipts.
  • Preferred contact method for confirmation (email).

Common mistakes

Accidental platform subscriptions

Many users accidentally subscribe through App Store or Google Play when prompted in‑app and then try to cancel inside the app instead of the platform.

Always check which platform charged you by reviewing the receipt email or bank statement.

Assuming automatic refunds

Users often expect prorated refunds after cancelling; Instasize and stores typically do not provide refunds for unused periods.

If you need a refund for billing errors, contact the platform (Apple/Google) or Instasize support promptly with documentation.

Comparative recap

Quick comparison

Method How to cancel Refund likelihood Ease
Apple App Store Settings → your name → Subscriptions → Instasize Depends on Apple policy; request via Apple High (managed centrally)
Google Play Google Play Store → Profile → Payments & subscriptions → Subscriptions Depends on Google policy; request via Google High (managed centrally)
Direct (Instasize) Sign in to Instasize account → Subscription/Account settings → Cancel Varies; Instasize generally does not guarantee refunds Medium (may require support contact)

Where to read more

Platform cancellation guides and Instasize terms are the primary sources for policy details.

See the cancellation guide: Postclic and the Terms: Instasize Terms.

After cancelling

Confirm cancellation

Check for confirmation emails from Apple, Google or Instasize and verify the next renewal date on your account or receipt.

Keep screenshots and confirmation messages as proof of cancellation.

If you need more help

  • If you were charged after cancelling, contact the platform (Apple/Google) first with your documentation.
  • For direct subscription disputes, contact Instasize support or legal contact as listed in their Terms.
  • Reference sources: Postclic cancellation guide, Instasize Terms.

Address

Instasize legal address

Instasize, Inc., Attention: Legal, 38 W 13775 S, Suite 300, Draper, Utah 84020, USA.

When to use the postal address

Use the legal postal address for formal written notices or escalation if email/in‑app support does not resolve your issue.

For most cancellations and refund requests, platform routes (Apple/Google) or Instasize support are faster.

Similar cancellation services

FAQ

To cancel your Instasize subscription via the Apple App Store, open your iPhone Settings, tap your name, select Subscriptions, find Instasize, and then choose Cancel Subscription. If you need to send a written cancellation, consider using registered mail to keep proof.

If billed through Google Play, open the Google Play Store app, tap your profile icon, go to Payments & subscriptions, select Subscriptions, find Instasize, and tap Cancel Subscription. For written cancellation, you may also send a notice via registered mail.

To cancel a direct subscription to Instasize, sign in to your account on the app or website, navigate to Account or Subscription settings, and select the cancel option. If you encounter issues, consider sending a written cancellation request via registered mail.

After canceling your subscription, you will typically retain access to Instasize features until the end of the current paid period. If you wish to maintain access, ensure to re-subscribe before the renewal date. For written confirmation, use registered mail.

Instasize generally does not issue refunds for cancellations, as stated in their policy. However, if you subscribed through Apple or Google, you may request a refund through their platforms. For direct subscriptions, refunds depend on Instasize's discretion, and you can send a written request via registered mail.