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Livecareer
Bold LLC, City View Plaza II, 48 Road 165, Suite 6000
00968 Guaynabo , Puerto Rico
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Cancellation Livecareer: Easy Method
What is LiveCareer
Service overview
LiveCareer is an online SaaS platform that provides resume and cover letter building tools, templates, and AI-assisted suggestions to help users create professional job application documents.
How users access features
Access is subscription-based: users sign up for a trial or paid plan to use premium templates and unlimited downloads during the subscription period.
How to cancel LiveCareer
Cancel via the LiveCareer website (recommended)
- Log in to your LiveCareer account on the website.
- Go to Settings or the Subscription/Account page.
- Use the online cancellation page or link shown on your subscription settings.
- Complete the cancellation flow and watch for an emailed confirmation number.
- If you do not receive confirmation, contact customer service to follow up.
Cancel via App Store or Google Play
- LiveCareer does not document platform-specific cancellation steps in its public terms; if you subscribed through the App Store or Google Play, cancel through your Apple or Google account subscription settings.
- Open your device store app, find Subscriptions, locate LiveCareer (or the app name used), and cancel there. Keep a screenshot or confirmation for your records.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access for the remainder of the paid billing period or trial days already paid for.
Automatic renewal and data
Auto-renewal stops after cancellation, but you should verify the end date in your account and saved confirmation email.
Your account data (resumes, drafts) generally remain available under your account unless you delete them; export or download important files before deleting your account.
Will I get a refund?
Refunds during trial period
LiveCareer allows refund requests if you cancel before the end of an initial paid trial period, but refunds are handled case-by-case and are not guaranteed.
Multiple user reports indicate a 14-day paid trial exists; request refunds promptly within that trial window for best chance of approval.
Refunds after trial or renewal
- Refunds after automatic renewal are less certain and may be considered on a goodwill basis.
- Document your cancellation and contact customer service immediately if a charge appears after you cancelled.
- Use reputable third-party reviews to inform your request; see user experiences for typical outcomes.
LiveCareer plans and pricing
Overview of available plans
Exact ZAR pricing on LiveCareer pages is not officially confirmed. Below are estimated conversions from published USD prices to South African Rands (approx. USD 1 ≈ ZAR 18 - 19).
Price notes and conversion
Prices shown are estimates in ZAR and may vary by payment processor, region, or exchange rate at purchase time.
| Plan | Price (ZAR est.) | Period | Features |
|---|---|---|---|
| 14-Day Premium Access | ≈ R55 - R56 | 14 days | Full resume & cover letter builder access; unlimited downloads during trial |
| Monthly Premium Access | ≈ R430 - R450 | Monthly | Unlimited downloads; full builder access |
| Annual Premium Access | ≈ R1,280 - R1,360 | Annual | Full access for a year (approx. R106 - R113/month equivalent) |
Your consumer rights in South Africa
Cooling-off and cancellation rights
LiveCareer’s published policies do not explicitly state South African statutory rights such as a specific cooling-off period.
South African consumers should refer to local consumer-protection law for rights on digital purchases and unsolicited renewals.
Steps if you have a dispute
- Keep records of sign-up, cancellation attempts, and confirmation emails or screenshots.
- Request refunds promptly if within the trial period and escalate if charges persist after cancellation.
- If unresolved, consider contacting South African consumer-protection bodies or your payment provider to dispute unauthorized charges.
Customer experiences
Positive feedback
- Many users praise LiveCareer’s user-friendly interface, template variety, and AI-powered suggestions for creating CVs quickly.
- Reviewers note that the platform can be efficient and accessible for first-time users.
Negative feedback
- Common complaints include unexpected or recurring charges, surprise auto-renewals, and difficulty canceling in some cases.
- Some users report ongoing charges after cancellation and slow or unhelpful customer support responses.
Documentation checklist
What to save before cancelling
- Account username/email and a screenshot of the subscription page showing plan and next billing date.
- Confirmation emails for subscription start and any trial terms.
- Copies (PDFs/screenshots) of resumes, cover letters, and any completed downloads you want to keep.
What to collect after cancelling
- Cancellation confirmation number or email and the timestamp of cancellation.
- Receipts for charges and any refund confirmations if issued.
- Screenshots of the cancelled subscription page and any customer-service correspondence.
Common mistakes
Missing confirmation
Many users assume cancellation is complete without checking for an emailed confirmation. Always wait for and save a cancellation confirmation number.
Ignoring where you subscribed
If you subscribed via Apple or Google, cancelling on the LiveCareer website may not stop billing from the store. Cancel through the platform where the subscription originated.
Comparative recap
Quick comparison of plan features
The table below highlights core differences: trial length, renewal cadence, and refund likelihood.
| Plan | Trial | Period | Refunds (typical) |
|---|---|---|---|
| 14-Day Premium Access | Yes (paid 14-day trial) | 14 days | Possible if cancelled within trial (case-by-case) |
| Monthly Premium Access | No trial after initial | Monthly | Less likely; may be considered as goodwill |
| Annual Premium Access | Depends on initial offer | Annual | Unlikely after renewal; request quickly if charged in error |
After cancelling
Verify and monitor
- Check your email for a cancellation confirmation and save it for at least 6 months.
- Monitor your card or PayPal for any unexpected charges for one billing cycle after cancellation.
Where to find more information and help
- Read customer reviews and recent experiences on Trustpilot: LiveCareer reviews on Trustpilot.
- See a practical cancellation guide and template on Postclic (third-party guide): Postclic - Cancel LiveCareer.
Address
Corporate address
Bold LLC (LiveCareer parent company)
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, Puerto Rico
Keep for records
Use the address when you escalate disputes in writing or when asked for corporate contact details by your payment provider or consumer-protection agency.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your LiveCareer subscription online, log in to your account, navigate to the Settings or Subscription page, and use the cancellation link provided. Ensure you receive a confirmation email after completing the process.
Yes, if you subscribed via the App Store or Google Play, you need to cancel through your Apple or Google account settings. Open the store app, find Subscriptions, locate LiveCareer, and follow the cancellation steps.
After cancellation, you typically retain access to your LiveCareer account until the end of your current billing period or trial days already paid for. Make sure to download any important documents before the access ends.
LiveCareer allows refund requests if you cancel before the end of the 14-day paid trial period, but refunds are handled on a case-by-case basis. It's best to request a refund promptly within the trial window.
To increase your chances of receiving a refund after cancellation, document your cancellation and contact customer service immediately if a charge appears after you cancelled. Use the contact details shown on your bill for assistance.