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Cancellation service #1 in South Africa
LiveCareer is an online SaaS platform that provides resume and cover letter building tools, templates, and AI-assisted suggestions to help users create professional job application documents.
Access is subscription-based: users sign up for a trial or paid plan to use premium templates and unlimited downloads during the subscription period.
When you cancel, you typically retain access for the remainder of the paid billing period or trial days already paid for.
Auto-renewal stops after cancellation, but you should verify the end date in your account and saved confirmation email.
Your account data (resumes, drafts) generally remain available under your account unless you delete them; export or download important files before deleting your account.
LiveCareer allows refund requests if you cancel before the end of an initial paid trial period, but refunds are handled case-by-case and are not guaranteed.
Multiple user reports indicate a 14-day paid trial exists; request refunds promptly within that trial window for best chance of approval.
Exact ZAR pricing on LiveCareer pages is not officially confirmed. Below are estimated conversions from published USD prices to South African Rands (approx. USD 1 ≈ ZAR 18 - 19).
Prices shown are estimates in ZAR and may vary by payment processor, region, or exchange rate at purchase time.
| Plan | Price (ZAR est.) | Period | Features |
|---|---|---|---|
| 14-Day Premium Access | ≈ R55 - R56 | 14 days | Full resume & cover letter builder access; unlimited downloads during trial |
| Monthly Premium Access | ≈ R430 - R450 | Monthly | Unlimited downloads; full builder access |
| Annual Premium Access | ≈ R1,280 - R1,360 | Annual | Full access for a year (approx. R106 - R113/month equivalent) |
LiveCareer’s published policies do not explicitly state South African statutory rights such as a specific cooling-off period.
South African consumers should refer to local consumer-protection law for rights on digital purchases and unsolicited renewals.
Many users assume cancellation is complete without checking for an emailed confirmation. Always wait for and save a cancellation confirmation number.
If you subscribed via Apple or Google, cancelling on the LiveCareer website may not stop billing from the store. Cancel through the platform where the subscription originated.
The table below highlights core differences: trial length, renewal cadence, and refund likelihood.
| Plan | Trial | Period | Refunds (typical) |
|---|---|---|---|
| 14-Day Premium Access | Yes (paid 14-day trial) | 14 days | Possible if cancelled within trial (case-by-case) |
| Monthly Premium Access | No trial after initial | Monthly | Less likely; may be considered as goodwill |
| Annual Premium Access | Depends on initial offer | Annual | Unlikely after renewal; request quickly if charged in error |
Bold LLC (LiveCareer parent company)
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, Puerto Rico
Use the address when you escalate disputes in writing or when asked for corporate contact details by your payment provider or consumer-protection agency.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.