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Cancel METEOR
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Meteor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Meteor: Easy Method
What is Meteor
Overview
Meteor is a platform associated with several products: a UK‑based savings/investment portal (Meteor Asset Management) and software services branded "Meteor".
The instructions below focus on cancellation and withdrawal for the Meteor savings/investments product and on subscription/hosting rules where referenced.
Key distinctions
Investment products (fixed‑term, easy access, notice accounts) follow product terms rather than app store subscription rules.
Software/subscription terms (hosting or app subscriptions) follow the platform terms of service for Meteor software.
How to cancel Meteor
Cancel an investment or withdraw funds
- Check your product type (Fixed‑term, Easy Access, or Notice account) in your account dashboard or product documentation.
- For Easy Access: submit a withdrawal request in your account - funds are generally withdrawable anytime per the product terms.
- For Notice accounts: submit the required notice period as specified for that account to trigger withdrawal.
- For Fixed‑term investments: maturity occurs automatically; early withdrawal requires following the provider’s early‑withdrawal procedure and may incur charges.
- If unsure, contact Meteor support via your account help or the platform support channels before making any transaction.
Cancel a subscription or app purchase
- App Store / Google Play subscriptions must be cancelled directly through Apple or Google where the purchase was made; Meteor AM does not specify cancellation via those stores for investment products.
- For Meteor software hosting/subscription, review the Meteor terms of service and cancel via the dashboard or the method set out in those terms.
- Retain confirmation emails or screenshots of cancellation steps for your records.
What happens when you cancel
Access and service changes
Access to investment accounts depends on the product: Easy Access funds become available after withdrawal processing; fixed‑term holdings remain until maturity unless an early withdrawal is executed.
Subscription services end according to the billing cycle and the provider’s terms of service for software products.
Data, records and processing time
Meteor processes withdrawal and closure requests per its platform rules; processing times vary by product and banking rails.
If you request data deletion, keep copies of any confirmations - some reviewers report problems with deletion and subsequent marketing contacts.
Will I get a refund?
Refunds for investments
There is no statutory 14‑day money‑back right for investments; product literature and early withdrawal terms apply.
Withdrawing before maturity may incur an early withdrawal charge and you may lose capital if market values have fallen.
Refunds for subscriptions and hosting
Meteor software terms state there are no refunds for partial months of hosting or subscription services.
Always check the specific terms linked to your subscription before assuming a pro‑rata refund will be given.
Meteor plans and pricing
Available plans (South African pricing)
| Plan | Price | Period | Features |
|---|---|---|---|
| Meteor Plus Monthly Plan | SAR 9.99 | Monthly | Unlock Pro features for Meteor: Note and Calendar (removes limits) |
| Meteor Pro Annual Plan | SAR 79.99 | Annual | Unlock Pro features for Meteor: Note and Calendar (annual subscription) |
| Learn Meteor.js Offline [PRO] | R39.99 | One‑time | Offline tutorial app for learning Meteor.js |
Notes on pricing
These exact ZAR prices are for apps named “Meteor” available in the App Store (2025/2026) and were verified from available listings.
No other ZAR‑priced offerings were found in the verified sources; contact the provider if you need pricing for other services.
Your consumer rights in South Africa
General rights and best practice
South African consumers are protected by the Consumer Protection Act and related regulations; rights include clear terms, fair treatment and keeping transaction records.
Keep account statements, terms and any correspondence to support disputes or complaints locally.
Cross‑border and Financial Ombudsman escalation
If Meteor is a UK‑based provider for your product, Meteor explains its complaints process and escalation to the UK Financial Ombudsman Service where applicable.
Check whether your complaint should be handled locally first or escalated to the provider’s stated dispute resolution route.
Customer experiences
Positive reports
Users praise the Meteor savings portal as “excellent and easy to use” and report the investment transfer process as “efficient, clear, and hassle‑free.”
Positive feedback highlights ease of use for moving savings between providers.
Negative reports
Some users report intrusive ID verification requirements (selfie checks) beyond their expectations under FCA rules.
There are reports that data‑deletion requests were not fully respected and marketing emails continued after a deletion request.
Documentation checklist
What to prepare before cancelling
- Account number or client reference from your Meteor account.
- Government ID (as used for account verification) and proof of address.
- Instruction in writing (email or in‑platform message) stating withdrawal or cancellation request.
- Bank details for payouts and any transfer instructions if moving funds to another provider.
Additional items to keep
- Copies of product terms and any maturity or notice requirements.
- Evidence of any cancellation confirmations, timestamps and screenshots.
- Records of any communications with support for complaints or escalation.
Common mistakes
Withdrawing before checking terms
Attempting an early withdrawal without reading the product terms can lead to a flat early withdrawal charge and potential capital loss.
Example: early withdrawal charges (e.g. a flat £100 fee effective June 2025) may apply to some products.
Assuming app store cancellation covers investments
Many users assume cancelling an app subscription via Apple/Google also cancels investment or savings accounts - this is not the case for Meteor Asset Management products.
Always cancel or request withdrawals through the provider’s account interface for investment products.
Comparative recap
Quick comparison table
| Feature | Meteor (verified) | What to watch for |
|---|---|---|
| Cancellation method | Depends on product type - withdrawal via account; app store not specified for investments. | Follow product‑specific withdrawal steps; cancel app subscriptions separately through store. |
| Refunds | No pro‑rata refunds for hosting/subscriptions; no 14‑day investment refund right. | Expect no partial‑month hosting refunds; read investment early‑withdrawal terms. |
| Early withdrawal charges | May apply (examples include a flat charge - see provider disclosure). | Check the published early‑withdrawal charges before cancelling a fixed‑term product. |
| Consumer protection | Eligible funds on the Meteor Platform are covered by the UK FSCS up to the stated limits. | Confirm whether FSCS applies to your product and whether local SA protections are available. |
Summary takeaway
Cancellation and refunds depend on the exact product and its terms; read documentation and confirm steps before acting.
Keep records and use the provider’s official complaint route if problems arise.
After cancelling
Immediate steps
- Save confirmation of cancellation or withdrawal and any settlement or payout receipts.
- Monitor your bank account and the provider account until the transaction completes.
Where to get help or escalate
- Product FAQs and protections: Meteor AM FAQs
- Early withdrawal charges explained: Early withdrawal charges
- Terms of service for software/subscription questions: Meteor Terms of Service
- Complaints process: Meteor complaints page
- Read user experiences: Meteor on Trustpilot
Address
Registered address (pipeline information)
83 THE MERIDIAN, BEDFORDVIEW, JOHANNESBURG, GAUTENG, 2001, South Africa
Operational note
Records indicate the local company may be inactive or deregistered; confirm current contact details before sending documents or payments.
If you are unsure whether you are dealing with the correct entity, contact support through your account and retain all correspondence.