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I hereby notify you of my decision to terminate the contract relating to the Microsoft Sharepoint service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Microsoft Sharepoint: Easy Method
What is Microsoft SharePoint
Overview
Microsoft SharePoint is a web-based collaboration and document management platform that helps organisations create team sites, store and share files, and build intranet portals.
It integrates with the Microsoft 365 ecosystem for access control, search, and workflow automation across users and devices.
Common uses
Teams use SharePoint for document libraries, shared workspaces, and site-based permissions for projects and departments.
It is used by organisations of all sizes for internal sites, knowledge management, and file collaboration within Microsoft 365.
How to cancel Microsoft SharePoint
If you purchased via Microsoft (web / Microsoft Store)
- Sign in to your Microsoft account at the account management page.
- Go to Services & subscriptions, locate the Microsoft 365 or SharePoint subscription and select Cancel.
- Follow the on-screen cancellation prompts before your next billing date to stop recurring charges.
- Check the cancellation confirmation and any refund eligibility information shown during the process.
If you purchased via mobile stores or third parties
- Apple App Store purchases must be cancelled through Apple - Microsoft cannot cancel these.
- Google Play purchases must be cancelled through Google Play - Microsoft cannot cancel these.
- If you bought through a reseller or marketplace, follow that partner’s cancellation process or contact them directly.
What happens when you cancel
Access and renewal
When you cancel, recurring billing stops at the end of the current paid period unless you choose immediate termination options shown during cancellation.
Your subscription remains active until the end of the paid term unless Microsoft states otherwise in the cancellation flow.
Data and storage
Files and site data typically remain available until the subscription expires or the admin removes them.
It is best to back up important content before cancellation to prevent data loss or removal by the tenant admin or partner.
Will I get a refund?
Refunds for Microsoft Store purchases
Refunds for Microsoft purchases may be available for unused portions of subscriptions if eligible; eligibility appears during the cancellation flow.
Check the on-screen refund option when you cancel or consult the Microsoft refund support page for guidance.
Marketplace and partner rules
- For Microsoft Marketplace SaaS offers, a full refund (excluding metered charges) may be available if cancelled within 72 hours of purchase.
- After the initial 72-hour window, refund requests are handled by the offer’s publishing partner according to their policy.
Microsoft SharePoint plans and pricing
Price list (South Africa resellers)
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| SharePoint Plan 1 | R1,099.00 | Annual | Basic cloud collaboration: share, manage, search for information and resources (one user) |
| SharePoint Plan 1 | R97.74 | Monthly | Basic cloud collaboration: share, manage, search for information and resources (one user) |
| SharePoint Plan 2 | R2,299.00 | Annual | Advanced capabilities: rich forms, enhanced data visualisation, Access DB publishing, hosted Visio diagrams (one user) |
| SharePoint Plan 2 | R195.48 | Monthly | Advanced capabilities: rich forms, enhanced data visualisation, Access DB publishing, hosted Visio diagrams (one user) |
Pricing notes
Prices above are based on South African resellers and may include VAT where indicated. Microsoft’s official site may not publish standalone SharePoint ZAR pricing.
Contact your reseller or Microsoft sales channel for exact, current quotes and billing terms.
Your consumer rights in South Africa
Statutory protections
South African consumer law, including the Consumer Protection Act, may provide guarantees and remedies that sit alongside or override vendor policies.
These rights can cover faults, misrepresentation, and unfair contract terms, subject to local law and case facts.
Billing disputes and reporting
- Microsoft’s Services Agreement asks customers to report billing errors within 90 days, but this does not limit statutory rights under South African law.
- If you believe your statutory consumer rights apply, record details and seek guidance from local consumer protection bodies or legal advisors.
Customer experiences
Positive reports
Users commonly praise SharePoint for handling high-volume files and secure sharing within organisations.
Many reviewers note strong integration with Microsoft 365 and good value when used across the full ecosystem.
Negative reports
Common complaints include a steep learning curve and feature overload for new users and administrators.
Other reports point to complexity in the web interface and permission configuration as pain points during setup.
Documentation checklist
Before you cancel
- Account email and Microsoft account sign-in details.
- Subscription name and billing date from Services & subscriptions.
- Payment method details and any purchase receipts.
Data and refund evidence
- Backups of important files and site content.
- Notes or screenshots of billing transactions and cancellation confirmations.
- Communication records with resellers or partners if purchased outside Microsoft web store.
Common mistakes
Not checking the purchase channel
Many customers try to cancel via Microsoft when the subscription was bought through Apple or Google.
Remember: App Store and Google Play subscriptions must be cancelled through those stores, not by Microsoft.
Missing backup and timing issues
Failing to back up data before cancelling can lead to interruption if the tenant is deleted or access removed at period end.
Also, cancelling after the billing cut-off may result in one more charged cycle; cancel before the next billing date to avoid further charges.
Comparative recap
Quick cancellation comparison
| Channel | How to cancel | Refunds |
|---|---|---|
| Microsoft (web / Microsoft Store) | Cancel via Services & subscriptions in your Microsoft account. | Possible for unused portions; eligibility shown during cancellation. |
| Apple App Store | Cancel through Apple App Store / Apple Support. | Handled by Apple; Microsoft cannot grant refunds for App Store purchases. |
| Google Play | Cancel through Google Play store settings. | Handled by Google; Microsoft cannot grant refunds for Google Play purchases. |
| Microsoft Marketplace (SaaS offers) | Cancel via the Marketplace offer or contact the publishing partner. | Full refund (excluding metered charges) if cancelled within 72 hours; otherwise contact partner. |
Key takeaways
- Always verify the purchase channel before attempting cancellation.
- Refund chances and processes depend on where you bought the subscription.
- Keep backups and documentation to support any dispute or refund request.
After cancelling
Confirmations and next steps
Save cancellation confirmation and any refund notifications shown after you cancel.
Download or export important files and transfer ownership where needed before access ends.
Official guidance and support links
For Microsoft terms and billing-related provisions, consult the Services Agreement:
Microsoft Services Agreement (EN-ZA)
For refunds and how Microsoft handles subscription refunds, see:
How to get a refund on a Microsoft subscription
For user reviews and community perspectives on SharePoint (South Africa), see:
SharePoint reviews - Capterra South Africa
Address
Local office / mailing
Microsoft presence for South Africa is commonly referenced with Sandton and Johannesburg offices; local contact details vary by channel.
Known postal reference: 5817 Box, 2128, Sandton, Gauteng, South Africa.
Getting local help
For account-specific issues, use the Microsoft account support flows or your reseller/partner contact in South Africa.
If consumer-rights assistance is required, consider contacting local consumer protection authorities for guidance.