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Cancellation My Growth One: Easy Method
What is My Growth One
Overview
My Growth One is a subscription-based learning and growth platform offering bite-size lessons, personalised plans, and tracking tools designed to help individuals and businesses improve performance over time.
Scope and identity
The service is presented through apps and web delivery and may appear in app stores as "MyGrowth: Daily Micro Learning" in some regions.
How to cancel My Growth One
Cancel via web account
- Sign in to your My Growth One account and open Profile > Settings (or Manage subscription) if shown.
- Follow the subscription or billing options to cancel automatic renewal.
- If you cannot cancel in-app, prepare to contact support by email ([email protected]) with your account details and order reference.
Cancel via app stores and support
- If you subscribed through the Apple App Store, cancel via your Apple ID subscriptions panel.
- If you subscribed through Google Play, cancel via Google Play Subscriptions in your account.
- If you prefer, you can request cancellation by emailing [email protected] or by following the app-specific flow described in the terms: Terms & Conditions.
What happens when you cancel
Access and renewal
Cancelling stops future automatic renewals but typically does not retroactively remove access to paid content for the period you already paid.
Your access usually remains until the current billing period ends unless the provider states otherwise in your plan.
Data and account
Your account data and course progress are usually retained unless you request deletion.
Request data deletion explicitly if you want content or profile information removed after cancellation.
Will I get a refund?
Refund basics
Refund eligibility depends on where you bought the subscription, contract terms, and any statutory rights that apply.
My Growth One documents reference a 30-day money-back guarantee and specific cooling-off terms for EU consumers; see the official terms for details.
Specific conditions and timing
- EU customers: there is a 14-calendar-day cooling-off right from order confirmation. Cancelling within that period may entitle you to a refund, subject to use of services (Terms).
- If services started during the cooling-off period, refunds are pro-rated for unused portions; refunds are issued within 5 working days and no later than 14 calendar days after cancellation per the terms.
- My Growth One also advertises a 30-day satisfaction guarantee; details of how this is applied are described in their refund policy and related communications (30-day guarantee).
My Growth One plans and pricing
Pricing summary
The following prices reflect listings tied to the MyGrowth app presence in the South African App Store as referenced in available records.
Notes on availability
No official plan named exactly "My Growth One" was located for South Africa in 2024 - 2025; the pricing below relates to the "MyGrowth: Daily Micro Learning" listing.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Premium Access | R499.99 | Monthly | Full premium access after 7-day free trial |
| Yearly Premium Access | R1,499.99 | Annual | Full premium access |
Your consumer rights in South Africa
Cooling-off and statutory rights
South Africa does not automatically grant the same 14-day EU-style online cooling-off in every online sale; your rights depend on the contract and local consumer law.
Check My Growth One's published refund and guarantee terms and your purchase channel (App Store, Google Play, web) to understand applicable rights.
Escalation and dispute options
- Keep cancellation confirmations and payment records to support disputes.
- If charges continue after cancellation, contact your card issuer to discuss reversal or chargeback and consider lodging a complaint with local consumer authorities if needed.
Customer experiences
Positive feedback
- Many users praise the bite-size, well-presented lessons and quick-to-read format (sample reviews).
- There are reports of prompt refunds for accidental double charges in some cases.
Negative feedback
- Some users report difficulties unsubscribing or unexpected charges continuing after cancellation, suggesting careful follow-up is sometimes needed (sample reports).
- Complaints include slow or limited support responsiveness in isolated cases.
Documentation checklist
Essential documents
- Order confirmation email or receipt showing date, amount and plan.
- Subscription or payment screenshots from the app store or web account.
- Any cancellation confirmation messages or screenshots.
Support and dispute evidence
- Copies of emails exchanged with support and timestamps.
- Bank or card statements showing unexpected charges for dispute filing.
- Screenshots of subscription settings showing cancellation status.
Common mistakes
Wrong cancellation channel
Canceling through the wrong place (e.g., web instead of App Store) is a frequent error and can leave auto-renewals active.
Always cancel in the same place you originally subscribed (App Store, Google Play, or web account).
Missing proof and timing issues
Not keeping confirmation emails or screenshots makes refunds and chargebacks harder to prove.
Also, cancelling very close to a billing date can result in a charge for the next period; keep timing and billing cycles in mind.
Comparative recap
Short comparison
| Item | My Growth One (key points) |
|---|---|
| Cancellation methods | Web account, App Store, Google Play, or email to [email protected] |
| Refund policy | 30-day satisfaction guarantee; EU 14-day cooling-off applies to EU buyers; prorated refunds if services started early |
| Pricing (South Africa) | R499.99 monthly / R1,499.99 annual (app listing reference) |
| User reports | Mixed: positive for content, some reports of cancellation/support friction |
Takeaway
Keep records, cancel through the original purchase channel, and contact support promptly if charges continue.
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation from the app or support.
- Monitor bank or card statements for any further charges and save evidence if needed.
Useful links and follow-up
- Official terms and cancellation information: My Growth One Terms.
- Information on the 30-day guarantee: Satisfaction guarantee details.
- Sample user reviews and reports: Trustpilot reviews.
Address
Registered address
DDP, Building A1, Dubai Silicon Oasis, Dubai, United Arab Emirates.
The company is noted as legally registered in Dubai Silicon Oasis in its terms and conditions.
Support contact
For cancellation or refund requests, email [email protected] and include your order details and account email.
If you purchased through Apple or Google Play, also check and manage subscriptions in your App Store or Google Play account.
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Written by Zwelinzima Sithole
Postclic editor · 6 years experience
Editor at Postclic for 6 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your My Growth One subscription via the web, sign in to your account, navigate to Profile > Settings, and follow the billing options to cancel automatic renewal. If you encounter issues, consider contacting support via email.
Yes, if you subscribed through the Apple App Store, you can cancel your subscription by accessing your Apple ID subscriptions panel. Ensure you keep proof of your cancellation.
When you cancel My Growth One, your access to paid content typically remains until the end of your current billing period, unless stated otherwise in your plan. Keep this in mind when deciding to cancel.
Refund eligibility depends on your purchase location and terms. My Growth One offers a 30-day satisfaction guarantee, and EU customers may have a 14-day cooling-off period for refunds. Check the official terms for details.
If you wish to delete your account data after canceling My Growth One, you need to explicitly request data deletion. Contact support via email to ensure your content and profile information are removed.