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Cancel MYNETDIARY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mynetdiary service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mynetdiary: Easy Method
What is MyNetDiary
Overview
MyNetDiary is a subscription-based diet, nutrition and weight-tracking app and web service designed to help users log food, track calories and monitor progress.
The service offers free and Premium features across web and mobile apps, including a large food database, barcode scanning and charts for nutrients and weight.
Who uses it
Users who want structured calorie/macro tracking, diet planning and progress reports commonly use MyNetDiary for weight loss or maintenance.
The app is available directly from MyNetDiary and via third-party app stores (Apple App Store and Google Play Store).
How to cancel MyNetDiary
Cancel via Web or Mobile (direct)
- Open the MyNetDiary website or the MyNetDiary mobile app and sign in to your account.
- Go to the Account page in the member section (Account / Subscription / Manage).
- Follow the on-screen option to cancel the Premium subscription; confirm when prompted.
- Cancellation is immediate for renewal purposes, but fees are non-refundable and non-prorated.
Cancel when bought through an app store
- If you purchased via Apple App Store, manage and cancel subscriptions in your Apple ID subscriptions in iOS settings or in App Store purchases.
- If you purchased via Google Play, cancel via Google Play Store > Subscriptions on your Android device or play.google.com.
- Refund requests for store purchases must be made to the relevant store (Apple or Google) per their refund procedures.
What happens when you cancel
Access and renewal
After cancellation your subscription will stop auto-renewing at the end of the current paid period.
You will retain Premium access until the paid period expires; no partial-period credits are provided.
Data and account
Your account, logged data and profile remain in your MyNetDiary account after cancellation unless you delete the account separately.
You can still use the free features; to remove data fully, use the account settings or contact support through the app or website.
Will I get a refund?
MyNetDiary refund policy
MyNetDiary states all subscription fees, including lifetime purchases, are billed in advance and are non-refundable.
No refunds or credits are available for partial months or unused time; lifetime purchases are explicitly non-refundable.
Exceptions via app stores
- Purchases made through Apple App Store or Google Play must request refunds from those stores under their policies.
- MyNetDiary may share limited usage/purchase data with Apple or Google to support a refund request if you consent.
MyNetDiary plans and pricing
Pricing snapshot (South Africa App Store)
The App Store listing for South Africa shows a clear 1-month subscription price and a range of in-app purchase prices.
Prices and plan labels in the app store may vary; below are representative South African ZAR amounts found in listings.
| Plan | Price (ZAR) | 期間 |
|---|---|---|
| Monthly Subscription | R199.99 | 月額 |
| Premium (various in-app options) | R159.99 - R1,199.99 | 年間 |
Your consumer rights in South Africa
General position
MyNetDiary’s terms do not explicitly reference South African consumer law or offer a statutory cooling-off period in their stated policies.
Their published policy emphasizes no refunds and handles third-party store refunds through those stores.
South African Consumer Protection Act (CPA)
- Under the CPA, distance sellers may be subject to certain rights like fair value and quality, and some cooling-off protections can apply.
- These statutory rights are not acknowledged in MyNetDiary’s terms, so South African consumers may need to rely on the CPA or contact local authorities if they believe rights were breached.
Customer experiences
Positive feedback
Users commonly praise MyNetDiary’s extensive food database, barcode scanning and clear tracking tools for calories and macros.
Many report the app is user-friendly and useful for weight loss and nutrition management.
Negative feedback
Some users report occasional bugs such as date-sync issues and feature toggles (for example, “autopilot”) not behaving as expected.
When purchases are involved, users may find the no-refund policy frustrating, especially when purchases were made via third-party app stores.
For aggregated user reviews see Trustpilot MyNetDiary reviews.
Documentation checklist
Before you cancel
- Record the account email and purchase receipts or invoice screenshots from the app or store.
- Note the subscription end date and whether the purchase was direct or via Apple/Google.
If requesting a refund from a store
- Have the original store receipt or order ID (Apple/Google) ready.
- Prepare a short explanation and any supporting screenshots of the purchase and cancellation attempt.
Common mistakes
Not checking where you bought the subscription
Many users try to cancel via MyNetDiary when the subscription was purchased through Apple or Google; refunds and subscription controls are managed by the store in that case.
Always confirm whether the purchase was billed by MyNetDiary or by an app store before requesting refunds or cancellations.
Expecting prorated refunds
Users sometimes expect partial refunds after cancelling mid-period; MyNetDiary’s terms state fees are non-prorated and non-refundable.
For store purchases, check Apple/Google refund policies instead of expecting MyNetDiary to issue a prorated credit.
Comparative recap
Quick comparison
The table below compares key points (cancellation, refunds, purchase routes) in brief for MyNetDiary versus typical app-store-managed subscriptions.
| Feature | MyNetDiary | Typical app-store subscription | 期間 |
|---|---|---|---|
| How to cancel | Account page on website or app | Manage via Apple ID or Google Play subscriptions | 月額 |
| Refunds | Generally none; fees non-refundable | Refunds handled by store policies | 年間 |
| Lifetime purchases | Non-refundable | Varies by store, usually non-refundable | 年間 |
After cancelling
What to check immediately
Confirm in your account that the subscription status shows cancelled and note the date access will end.
Keep receipts and screenshots for future reference if you need to dispute charges.
Where to get help
If you need to see other users’ experiences or reputational feedback, view aggregated reviews at Trustpilot:
For account-specific support, use the support/contact options inside the MyNetDiary app or website (sign-in required).
Address
Corporate mailing address
MyNetDiary Inc., 621 NW 53rd St., Suite 240, Boca Raton, FL 33487
This is the primary known corporate mailing address for MyNetDiary Inc.