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Natural Reader

Cancel NATURAL READER

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Natural Reader Cancel Subscription | Postclic
Natural Reader
6388 No. 3 Road, Suite 935
V6L 0L4 Richmond Canada
support@naturalreaders.com
Cancellation of Natural Reader contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Natural Reader service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Natural Reader
6388 No. 3 Road, Suite 935
V6L 0L4 Richmond , Canada
support@naturalreaders.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Natural Reader: Easy Method

What is Natural Reader

Overview

Natural Reader is a text-to-speech (TTS) software that converts written text into spoken audio across web, desktop and mobile apps.

It offers multiple voice tiers, commercial and personal plans, and browser/mobile integrations for reading and mp3 conversion.

Key uses

Typical uses include accessibility, content review, language learning and audio export for convenience.

The vendor provides both personal versions (Plus/Premium/Pro) and commercial AI Voice Generator plans for business use.

How to cancel Natural Reader

Cancel a website (www.naturalreaders.com) subscription

  • Sign in at the Natural Reader website and go to Account > Subscription & Billing.
  • Open the Customer Portal and follow the prompts to cancel; your access continues until the end of the billing period.
  • Reference: cancellation help (Personal).

Cancel an App Store or Google Play subscription

  • iOS (App Store): On your iPhone/iPad go to Settings > [Your Name] > Subscriptions → NaturalReader and cancel there.
  • Android (Google Play): Open the Play Store → Profile → Payments & Subscriptions → Subscriptions → NaturalReader → Cancel.
  • App-store purchases must be cancelled through Apple or Google; see the help article above for details.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription, service remains active until the end of the current billing period.

No immediate loss of access usually occurs; renewal simply stops at period end.

Account and data

Natural Reader’s Help Centre does not specify detailed South African data-retention timeframes for cancelled accounts.

If you need copies of content or exports, download them before the subscription ends or contact support for guidance.

Will I get a refund?

Website purchases (Personal Plus/Pro)

  • Refund requests may be considered within 3 days for monthly plans and 7 days for yearly plans.
  • No prorated refunds are provided for unused time after the refund window; see the FAQs for details.

App Store, Google Play and Commercial plans

  • App Store and Google Play purchases follow Apple’s or Google’s refund policies; contact those platforms directly to request refunds.
  • Commercial (AI Voice Generator Single/Team) subscriptions are generally non-refundable and do not allow prorated refunds, except in rare cases if no TTS activity occurred and renewal was recent.
  • Reference: general refunds & FAQs and commercial refund policy.

Natural Reader plans and pricing

Pricing summary

Below are South African App Store regional prices in ZAR as listed for iOS where available.

Official web pricing is shown in USD on Natural Reader’s website and may differ when converted.

Price table

Plan Price (ZAR) 期間 Features
Plus Plan R399.99 月額 Access to Plus Voices; web & mobile apps; Chrome extension (regional iOS pricing)
Premium Plan R174.99 月額 Includes Premium Voices, OCR, mp3 conversion limit (iOS App Store regional pricing)
Plus Plan R2,499.99 年間 Annual access to Plus tier (iOS regional)
Premium Plan R999.99 年間 Annual access to Premium tier (iOS regional)
Pro Plan R499.99 月額 Highest-tier Pro features (iOS regional pricing)
Pro Plan R2,999.99 年間 Annual Pro subscription (iOS regional pricing)

Your consumer rights in South Africa

What Natural Reader states

Natural Reader’s Help Centre does not list specific South African consumer-law rights such as a statutory 14-day cooling-off period.

Some generic pages reference EU-style rights, but these are not clearly applied to South Africa.

Practical steps for South African users

  • If you bought via the App Store or Google Play, you may rely on Apple/Google refund processes which operate under platform policies and local consumer laws.
  • For website purchases, follow Natural Reader’s stated refund windows (3 days monthly / 7 days yearly) and contact support if you believe a law-based right applies.

Reference: personal web FAQ.

Customer experiences

Positive feedback

Commercial users on Capterra South Africa rate NaturalReader Commercial highly for ease of use, realistic voices and helpful customer service.

See the Capterra summary: Capterra reviews.

Common complaints

Public reviews on Trustpilot and Sitejabber highlight issues such as unexpected subscriptions, glitches, and dissatisfied refund experiences.

Examples and criticism appear on Trustpilot and Sitejabber.

Documentation checklist

Before you contact support

  • Account email and username used for the subscription.
  • Proof of purchase: invoice, order confirmation or App Store/Google Play receipt.
  • Subscription start date, renewal date, and billing amount.

Supporting evidence

  • Screenshots showing subscription status and billing entries.
  • Copies of any correspondence with Natural Reader support or platform refunds requests.

Common mistakes

Cancelling in the wrong place

Many users attempt to cancel on the website when the subscription was bought via Apple or Google; such cancellations do not stop App Store/Play auto‑renewals.

Always verify the purchase origin (website, Apple, or Google) before cancelling.

Expecting prorated refunds or assuming automatic refunds

Assuming you'll get a prorated refund or an automatic refund outside Natural Reader’s published windows is a frequent mistake.

Check the 3-day/7-day website refund windows and platform refund processes before you rely on a refund.

Comparative recap

Quick comparison

This table summarises cancellation and refund differences between purchase channels.

Comparison table

Channel How to cancel Refunds Access after cancel 期間
Website (www.naturalreaders.com) Account > Subscription & Billing > Customer Portal 3 days (monthly) / 7 days (yearly) may be considered; no prorated refunds Access until billing period end 月額 / 年間
App Store (iOS) Settings > [Your Name] > Subscriptions → NaturalReader Follow Apple refund policy; contact Apple Access until billing period end 月額 / 年間
Google Play (Android) Play Store → Profile → Payments & Subscriptions → Subscriptions → NaturalReader Follow Google Play refund policy; contact Google Access until billing period end 月額 / 年間

After cancelling

Confirm cancellation

After you cancel, keep the confirmation email or screenshot showing the cancellation and the service end date.

Check your next billing statement to ensure the subscription was not renewed.

Useful links

Address

Company address

Natural Reader is provided by NaturalSoft Ltd. Corporate address:

NaturalSoft Ltd, 6388 No. 3 Road, Suite 935, Richmond, British Columbia, V6L 0L4, Canada.

Contact note

For billing or legal queries, include your account details and proof of purchase when contacting support or the platform you purchased through.

FAQ

To cancel your Natural Reader subscription via the website, sign in at www.naturalreaders.com, go to Account > Subscription & Billing, open the Customer Portal, and follow the prompts to cancel. Ensure you keep proof of your cancellation request.

Refund requests for Natural Reader may be considered within 3 days for monthly plans and 7 days for yearly plans. However, no prorated refunds are provided for unused time after the refund window, so check your billing details.

To cancel your Natural Reader subscription purchased through the App Store, go to Settings on your iPhone/iPad, select [Your Name] > Subscriptions, find NaturalReader, and cancel there. Keep a record of your cancellation for future reference.

After you cancel your Natural Reader subscription, you will retain access until the end of the current billing period. Make sure to download any important content before your access ends.

Commercial plans for Natural Reader are generally non-refundable and do not allow prorated refunds unless no TTS activity occurred and renewal was recent. For specific conditions, refer to your contract or contact support.