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Cancel OBSERVABLE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Observable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Observable: Easy Method
What is Observable
Overview
Observable is a subscription-based web platform for interactive data visualisation, real-time collaboration, and notebook-style analysis. It is used by developers, analysts, and teams to build and share live visualisations and dashboards.
Key uses
Users create notebooks that combine code, data and visual output with collaborative editing and execution features. Plans range from a free tier to paid Pro and Team subscriptions with additional collaboration and data access capabilities.
How to cancel Observable
Cancel via the web (direct subscription)
- Sign in to your Observable workspace.
- Go to Workspace settings → Billing → Cancel subscription.
- Your workspace remains active until the end of the current billing period.
Cancel via mobile stores (iOS / Android)
- App Store (iOS): Cancel through your Apple ID: Settings → Subscriptions → select the Observable subscription → Cancel. Deleting the app does not cancel billing.
- Google Play (Android): Cancel through the Google Play Store: Profile → Payments & subscriptions → Subscriptions → select the app → Cancel. Deleting the app does not cancel billing.
What happens when you cancel
Access and service period
After cancelling a paid subscription you keep access to paid features until the end of the paid billing period. Service does not immediately stop unless specified otherwise.
Data and account state
Your workspace and notebooks remain accessible according to the plan state; private features tied to the paid plan may become restricted once the paid period ends. Back up important notebooks and data before the end of the billing period.
Will I get a refund?
Observable refund policy
Observable's Terms state paid subscriptions (monthly or annual) are non‑refundable. There are no refunds for partial periods, downgrades, or unused time, and service remains active through the paid period.
Platform refunds and exceptions
- No explicit global 14‑day cooling‑off right is stated in Observable’s Terms.
- If you purchased via Apple App Store or Google Play, refund requests must follow those platforms' processes and policies.
- Observable’s Terms do not extend automatic refunds beyond what platform providers may allow.
Observable plans and pricing
Price summary
Observable publishes pricing in USD. The table below lists commonly reported plans with approximate ZAR conversions based on an estimated 1 USD ≈ 18 ZAR.
Notes on accuracy
Official local (ZAR) pricing is not available; convert and confirm current rates on purchase. Contact Observable directly for current USD pricing and billing details.
| Plan | Price | Period | Features |
|---|---|---|---|
| Notebook Free | Free | Monthly | Basic notebook access |
| Notebook Pro | ≈R396 (est. from US$22) | Monthly (billed annually) | Per editor: multiplayer editing, private notebooks, AI Assist, DB/cloud access, version control, watermark removal |
| Viewer add‑on | ≈R180 (est. from US$10) | Monthly | Viewer access to private notebooks in Pro workspaces (view/comment only) |
| Team Plan | ≈R16,200 (est. from US$900) | Monthly | Includes 10 users, unlimited canvases & dashboards, 1 data connector, AI‑guided analysis, real‑time collaboration, onboarding |
Your consumer rights in South Africa
Applicable protections
South African consumer protection laws (for example, the Consumer Protection Act 68 of 2008) can provide rights for digital goods and services in certain situations. These rights may include remedies for unfair terms or defective service.
Practical steps for South African consumers
- If purchased via Apple or Google, use their refund/reporting tools (Apple's Report a Problem or Google Play refund requests).
- For web purchases made directly, dispute options include contacting your payment provider or lodging a complaint with South African consumer bodies if you believe terms are unlawful.
- Outcomes are not guaranteed when Observable’s Terms state subscriptions are non‑refundable; seek legal or consumer advice where necessary.
Customer experiences
Positive feedback
Users commonly praise Observable for intuitive and powerful data visualisation, easy creation of interactive charts, strong documentation, and a supportive community.
Negative feedback
There were no South Africa‑specific complaints found on major review platforms in the verified search. Some users note limitations around billing, platform refunds, or mobile store processes depending on purchase method.
Documentation checklist
Before you cancel
- Record the email and workspace name used to subscribe.
- Export or back up important notebooks and data you will need after cancellation.
- Check billing date and when the paid period ends.
When requesting refunds or disputes
- Keep receipts, payment transaction IDs and any confirmation emails.
- Note the purchase channel (Observable web, Apple App Store, Google Play).
- Document correspondence with support and dates of cancellation actions.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the mobile app cancels the subscription. It does not. You must cancel via Apple ID or Google Play subscriptions or via the workspace billing settings for web purchases.
Expecting automatic refunds after cancellation
Expecting pro‑rated or partial refunds after cancelling is a common error. Observable’s Terms state no refunds; do not assume unused time will be refunded unless the payment platform approves a refund.
Comparative recap
Plan comparison at a glance
The table below summarises core differences between common plans to help decide before cancelling or downgrading.
How to read the table
Prices shown are approximate conversions. Confirm exact billing amounts and features directly with the vendor before making changes.
| Plan | Price (approx) | Period | Best for |
|---|---|---|---|
| Notebook Free | Free | Monthly | Casual users, public notebooks |
| Notebook Pro | ≈R396 | Monthly (billed annually) | Individual professionals needing private notebooks & collaboration |
| Viewer add‑on | ≈R180 | Monthly | Teams that want view/comment access to private notebooks |
| Team Plan | ≈R16,200 | Monthly | Organisations needing multi‑user collaboration and enterprise features |
After cancelling
Verify cancellation
- Confirm cancellation in your workspace billing settings or via the platform (Apple/Google) you used to subscribe.
- Save any cancellation confirmation emails or screenshots as proof of action.
Useful links
Address
Head office
Observable is headquartered in San Francisco. The primary confirmed address used for public listings is:
Location
525 Market St, San Francisco, CA, USA