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Pic Jointer

Cancel PIC JOINTER

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Pic Jointer Cancel Subscription | Postclic
Pic Jointer
picjointer@bendingspoons.com
Cancellation of Pic Jointer contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Pic Jointer service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Pic Jointer
picjointer@bendingspoons.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Pic Jointer: Easy Method

What is Pic Jointer

Overview

Pic Jointer is a mobile app and web service for creating photo collages, merging images and applying simple edits via templates and customization tools.

It operates on subscription models for premium features and may offer free trials and in‑app purchases depending on the platform.

Who provides it

The app is published by its developer and may be distributed through app stores (Google Play, App Store) and a developer website or support channels.

Support and billing are handled either by the store used to subscribe or by the developer's billing system for direct sales.

How to cancel Pic Jointer

Cancel via Google Play Store

  • Open Google Play Store on your Android device.
  • Menu → Subscriptions → tap "Pic Jointer" → Cancel subscription.

Cancel via PayPal or direct billing

  • Log in to your PayPal account and go to Settings → Payments → Manage automatic payments.
  • Select Pic Jointer (or LIGHT CREATIVE LAB) and choose Cancel.
  • If you subscribed directly through the developer's site, log in to that account and cancel under Billing or Subscriptions.

Cancel via developer website or support

  • Login to the Light Creative Lab website (or the developer account) → Profile/Account → Billing or Subscriptions → click Cancel.
  • If you cannot cancel yourself, send an email to the developer/support requesting cancellation and include your account details and transaction info.

What happens when you cancel

Access after cancellation

After cancellation you typically keep access to paid features until the end of the paid billing period.

Access may end immediately if the store or developer policy specifies so - confirm on the platform used to subscribe.

Renewals and future billing

Cancellation stops future automatic renewals; you should see "cancelled" or "expires on" status in your subscription settings.

Check your payment method statements to confirm no further charges are processed after cancellation.

Data and account retention

Your account data and saved projects may be retained by the app unless you delete your account separately.

If you want data removed, request deletion explicitly from the developer or follow the app’s account deletion process.

Will I get a refund?

Official refund policy status

No publicly posted refund policy for Pic Jointer was found in the available data; refunds are likely governed by the platform you used to purchase.

For example, App Store and Google Play have their own refund and dispute processes which may apply.

South Africa cooling-off right

Under the Electronic Communications and Transactions Act (section 44), consumers who buy services online generally have a 7‑day cooling‑off right to cancel and receive a full refund within 30 days if the service is unused.

This may be exercised in addition to any platform-specific policies - keep copies of your cancellation and refund requests.

Exceptions and practical notes

  • Refund outcomes can vary by platform (App Store, Google Play, PayPal) and developer terms.
  • If you used a trial that converted to a paid subscription, mention trial dates and usage when requesting a refund.

Pic Jointer plans and pricing

Pricing table

Plan Price 期間 Features
The best photo collage maker! SAR 20.99 Weekly Unlimited access via subscription
Weekly with Free Trial SAR 19.99 Weekly Includes free trial
Premium Weekly with Free Trial SAR 39.99 Weekly Premium content, includes free trial
Essential Bundle - Free Trial SAR 39.99 One‑off or Weekly Bundle package, includes free trial

Notes on pricing

Prices are shown in SAR as per the App Store South Africa listing data provided; final amounts on your device may vary due to tax or currency conversion.

Always check the subscription confirmation on your device for the exact charge before accepting a trial or purchase.

Your consumer rights in South Africa

Cooling-off and online purchases

Section 44 of the Electronic Communications and Transactions Act gives consumers a 7‑day right to cancel online service agreements and obtain a refund within 30 days if unused.

Use this right to request a refund from the developer or platform when applicable.

Other consumer protections

The Consumer Protection Act provides remedies for defective goods and certain services, typically within six months for tangible goods.

For digital services and apps, rely mainly on ECTA, platform policies, and the developer’s stated terms.

How to escalate

  • Keep transaction records, screenshots of subscription pages and cancellation confirmations.
  • If unresolved, consider lodging a complaint with the relevant consumer protection body or your payment provider.

Customer experiences

Positive feedback

No verified positive user reviews for Pic Jointer in South Africa were found in the provided data.

Some users may find the app useful for quick collage creation and templates when subscriptions and billing work as expected.

Negative feedback

There are multiple reports of unexpected recurring charges despite cancellation attempts and difficulty obtaining refunds.

Users report confusing billing (weekly or monthly charges), limited refund options and slow or unresponsive support in some cases.

Takeaways

  • Monitor trial start/end dates and the exact subscription terms before accepting a trial.
  • Confirm cancellation via the platform used to pay and keep evidence of the cancellation.

Documentation checklist

What to gather before requesting cancellation or refund

  • Account username or email used with Pic Jointer.
  • Order or transaction ID from the App Store, Google Play, PayPal or bank statement.
  • Dates: purchase date, trial start/end date, and first charged date.
  • Screenshots of subscription status, billing receipts and any cancellation attempts.

What to include in an email to support

  • Clear subject: "Cancellation and refund request - Pic Jointer".
  • Include account details, transaction IDs, and desired outcome (cancel + refund or cancel only).
  • Attach supporting screenshots and indicate your consumer rights claim if within cooling‑off period.

Common mistakes

Assuming cancellation is automatic

Many users assume deleting the app cancels the subscription; deleting the app does not stop billing.

You must cancel via the store subscription page or the developer/pay provider used for billing.

Missing trial end date and being charged

Not tracking the free trial end date often leads to unexpected weekly charges; set a calendar reminder when you start a trial.

Check trial terms carefully - some plans convert automatically to paid weekly subscriptions unless cancelled before the trial ends.

Not keeping proof of cancellation

Failing to save confirmation emails or screenshots makes refund disputes harder to win.

Always capture a screenshot of the "cancelled" or "expires on" status and keep your payment receipts.

Comparative recap

Quick comparison of cancellation routes

Method Ease Refund likelihood 期間 Notes
Google Play Store High - self‑service Platform determines outcome Weekly Cancel in Subscriptions; keep screenshot
PayPal Moderate - self‑service via PayPal Depends on payment reversal policies Weekly Stop automatic payments under Manage automatic payments
Developer website / Support Varies - may require email Varies; no public refund policy found Weekly Provide account details and transaction IDs when requesting cancellation

How to choose the route

  • If you subscribed through a store, always cancel through that store first.
  • If charged directly or via PayPal, cancel or stop automatic payments via that provider and contact the developer for refunds.

After cancelling

Verify cancellation

  • Check the subscription status in Google Play, App Store or PayPal for a "cancelled" or "expires on" message.
  • Monitor your payment method for any further charges for at least one billing cycle.

If you need a refund

Submit a refund request to the platform (Google Play / App Store) and copy the developer/support in your communication.

If within South Africa ECTA cooling‑off rights apply, mention section 44 and provide evidence that the service was unused if requesting a refund under that provision.

Support contact and follow-up

When contacting support, include the documentation checklist items and request written confirmation of cancellation and any refund decision.

Keep all correspondence and escalate to your payment provider if you believe charges are incorrect after cancellation.

Address

Developer contact

For support or cancellation requests, contact the developer or support email associated with Pic Jointer: picjointer@bendingspoons.com

Other contact points

If you subscribed via PayPal, manage or cancel automatic payments in your PayPal account under Payments → Manage automatic payments.

If you subscribed via Google Play, use Google Play Store → Menu → Subscriptions to manage and cancel Pic Jointer subscriptions.

FAQ

To cancel your Pic Jointer subscription via the Google Play Store, open the app, go to Menu → Subscriptions, select 'Pic Jointer', and tap 'Cancel subscription'. Remember to keep proof of cancellation.

Log in to your PayPal account, navigate to Settings → Payments → Manage automatic payments, select Pic Jointer, and choose 'Cancel'. Ensure you keep a record of this cancellation.

After cancellation, you typically retain access to Pic Jointer's paid features until the end of your current billing period. Check your subscription status for confirmation.

Refund eligibility for Pic Jointer depends on the platform used for purchase, as there is no public refund policy. Verify with your payment method for specific terms.

To cancel via the developer's website, log in to your account on the Light Creative Lab website, go to Profile/Account → Billing or Subscriptions, and click 'Cancel'. Keep proof of your cancellation request.