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Cancel PIXOCIAL
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4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pixocial service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pixocial: Easy Method
What is Pixocial
Overview
Pixocial is a subscription-based SaaS platform for social media management that helps users create, schedule and analyse posts across multiple channels.
It operates on paid plans and integrates with mobile app stores and a web account system for subscriptions and billing.
Core features
Key capabilities typically include post creation tools, scheduling, analytics and multi-account management.
Access and billing depend on how you subscribed (App Store, Google Play or directly on the Pixocial website).
How to cancel Pixocial
Via Apple App Store (iOS)
- Open iOS Settings on your device.
- Tap your name at the top, then select "Subscriptions".
- Find Pixocial in the list and choose "Cancel Subscription".
- Keep a screenshot or confirmation email as proof of cancellation.
- Reference: Postclic: cancel guide.
Via Google Play (Android)
- Open the Google Play app on your Android device.
- Tap the Menu, then "Payments & subscriptions" → "Subscriptions".
- Select Pixocial and tap "Cancel".
- Save any cancellation confirmation or proof from Google Play.
- Reference: JoinChargeback: cancel guide.
Via Pixocial web account
- Sign in to your Pixocial account on the website.
- Go to Account Settings → Subscription or Billing.
- Choose "Cancel Subscription" and follow confirmation prompts.
- Save screenshots or emails that confirm the cancellation.
- Reference: Postclic: cancel guide.
What happens when you cancel
Access and renewal
When you cancel, your subscription will stop future renewals but typically remain active until the current paid period ends.
Access duration can depend on the purchase channel (App Store, Google Play or Pixocial web billing).
Data and account
Canceling a subscription does not always delete your account or stored content; you may need to request deletion separately if required.
Make sure to export any data you need before expiration or contact support for account deletion options.
Will I get a refund?
Store purchases (App Store and Google Play)
- Refunds for purchases made through Apple or Google must be requested through the respective store's refund process.
- Pixocial does not handle refunds for App Store or Google Play purchases directly.
- Keep proof of purchase and the cancellation confirmation when requesting a store refund.
Direct web subscriptions (Pixocial)
- Refunds for subscriptions bought directly on Pixocial are evaluated case-by-case; there is no guaranteed automatic or pro‑rata refund policy.
- Public materials do not show a universal 14-day automatic refund right for Pixocial.
- Reference for terms: Pixop: terms of service.
Pixocial plans and pricing
Pricing availability
No verified Pixocial pricing in South African Rand (ZAR) for 2024/2025 was found in the available sources.
Pricing appears to vary by plan and region and may be viewable only inside apps or after account registration.
Contact for pricing
| Plan | Price | Period |
|---|---|---|
| Starter | Contact for pricing | Contact for pricing |
| Pro | Contact for pricing | Contact for pricing |
| Enterprise | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and online purchases
South African consumers commonly have a cooling-off period for certain online purchases; timing and eligibility depend on the nature of the product or service.
Digital subscriptions can be treated differently from goods, so entitlement to a full refund within a set period may vary.
Consumer Protection Act and dispute options
The Consumer Protection Act gives rights for defective goods and poor services, which can provide leverage in disputes over billing or service defects.
If a service is defective or misrepresented, you can pursue remedies through the seller, payment provider, or relevant consumer bodies in South Africa.
Customer experiences
Negative feedback summary
Multiple one-star reviews on Trustpilot allege manipulative subscription practices, difficulty cancelling web subscriptions, and poor or no response from support.
Complaints include reports of missing credits after purchase and repeated charges despite cancellation attempts.
Source: Trustpilot: Pixocial reviews.
Absence of widely-cited positive reviews
Publicly available verified sources do not show a corresponding set of positive, verified reviews for Pixocial in the cited sample.
When researching, prioritize official confirmation of cancellations and saved evidence to avoid disputes.
Documentation checklist
What to save
- Cancellation confirmation screenshots or emails.
- Proof of purchase or billing statements showing charges.
- Screenshots of subscription settings and timestamps.
- Any correspondence with Pixocial support or app store support.
How to save and organise evidence
- Export or screenshot pages immediately after cancelling.
- Save emails as PDFs and keep bank transaction records showing debits.
- Organise files by date and method of purchase (App Store, Google Play, Web).
Common mistakes
Not saving proof of cancellation
One frequent error is failing to save confirmation when cancelling; without proof, disputes are harder to resolve.
Always take screenshots and keep any confirmation emails or store receipts immediately after cancelling.
Cancelling the wrong subscription channel
Another common mistake is cancelling in the Pixocial web account when the subscription was purchased through Apple or Google Play (or vice versa).
Confirm the original purchase channel before cancelling to ensure you stop future billing.
Comparative recap
Quick comparison
| Channel | How to cancel | Refunds | Notes |
|---|---|---|---|
| Apple App Store | Cancel via iOS Settings → [your name] → Subscriptions → Pixocial | Request refunds through Apple’s process; Pixocial does not handle App Store refunds | Save confirmation screenshot |
| Google Play | Cancel via Google Play app → Menu → Payments & subscriptions → Subscriptions → Pixocial | Request refunds through Google Play’s process; Pixocial does not process store refunds | Keep proof of cancellation from Google Play |
| Pixocial web | Sign in → Account Settings → Subscription/Billing → Cancel Subscription | Refunds are evaluated case-by-case; not guaranteed or necessarily pro‑rata | Save cancellation confirmation and correspondence |
After cancelling
Next steps
Confirm that billing has stopped by checking your bank or card statements after the current period ends.
Export any data or scheduled posts you want to keep before access ends.
Where to get help
- Cancellation guides and tips: Postclic: how to cancel
- Alternate cancellation instructions: JoinChargeback: cancel guide
- Terms and service information: Pixop: terms of service
- Customer reviews and reported issues: Trustpilot: Pixocial
Address
Registered office
Pixocial Technology Pte. Ltd., Unit 8106B, Level 81, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong.
Notes
This address is cited as the company headquarters in public documents and notices.
If you require formal correspondence, use the registered office address and keep proof of sending and receipt.