Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel PLACEIT
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Placeit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Placeit: Easy Method
What is Placeit
Overview
Placeit is a web-based SaaS platform for creating mockups, logos, designs and short videos using ready-made templates. It is aimed at users who want fast, user-friendly design outputs without advanced design software.
Primary uses
Users typically use Placeit for product mockups, social media visuals, branding assets and promotional videos. The service offers both subscription access and one-off purchases for individual items.
How to cancel Placeit
Via website (recommended)
- Go to placeit.net and log in to your account.
- Open your Account Information page, then click “Cancel my subscription”.
- Follow the prompts and confirm the cancellation. Your access will remain until the end of the current billing cycle.
- Official cancellation steps are documented by Placeit: How can I cancel my subscription?
Via app stores
Placeit's help documentation provides cancellation instructions only via the website. There is no separate guidance for cancelling in the App Store or Google Play.
If you subscribed through an app store, check that app store’s subscription management and billing pages, but also attempt the website cancellation and contact Placeit support if billing persists.
What happens when you cancel
Access after cancelling
After you confirm cancellation on the website, your subscription remains active until the end of the current billing period. You retain access to download content purchased during that period.
Billing and data
Cancellation prevents future renewals but does not guarantee refunds. Your account data, designs and history typically remain available for your account.
Will I get a refund?
Refund policy summary
Placeit assesses refunds case by case and generally does not issue refunds for change of mind, accidental purchases, lack of expertise, cancelling early, or removed templates.
The Terms of Use state subscription fees are generally non-refundable unless a material change adversely affects you or consumer protection law requires a refund.
If you think you are eligible
- Submit a refund request to Placeit support explaining the reason and providing evidence.
- If approved, refunds are processed to the original payment method (cards: 5 - 10 business days; PayPal: 24 - 48 hours).
- See Placeit’s refunds guidance: Refunds for Placeit and the Terms of Use: Placeit Terms of Use.
Placeit plans and pricing
Pricing table
| Plan | Period | Price (ZAR) | Features |
|---|---|---|---|
| Unlimited Monthly | Monthly | R≈276.6 | Unlimited mockups, designs, logos, videos; commercial rights |
| Unlimited Annual | Annual | R≈1,660 (≈R138.3/month effective) | Same as monthly, billed annually (approx. 50% discount) |
| Single Item Purchase | One-off | Various (e.g., mockup ≈R147) | Pay-per-design (mockup, logo, video etc.) |
Pricing notes
These ZAR estimates were calculated from approximate USD-to-ZAR rates and are for guidance only.
Placeit does not list official South African prices on its site; actual charges may vary due to exchange rates, taxes or regional pricing.
Your consumer rights in South Africa
Cooling-off and the CPA
South African consumers have protections under the Consumer Protection Act (CPA), which can include cooling-off rights for certain transactions.
Exact entitlement depends on how the purchase was made and whether the service has been used; check the CPA or seek local advice for firm guidance.
How Placeit’s terms interact
Placeit’s Terms of Use indicate subscription fees are generally non-refundable and may limit change-of-mind refunds.
The terms also state certain commitments may be waived if you have not used or downloaded materials, but Placeit’s policy does not explicitly confirm a 14-day statutory refund.
For policy details, see: Placeit Terms of Use.
Customer experiences
Positive feedback
Many users praise Placeit for being user-friendly with good mockup and template libraries. Reviewers on Capterra note it is useful for client mockups and fast results.
Examples of positive reviews can be seen on Capterra: Placeit on Capterra.
Negative feedback
Numerous reviews report recurring billing after cancellation, unexpected annual charges and difficulties obtaining refunds. Some users describe the billing experience as predatory.
See aggregate user reviews on Trustpilot for common complaints: Placeit on Trustpilot.
Documentation checklist
Before you cancel
- Account email and username used with Placeit.
- Plan type (monthly, annual, single purchase).
- Recent billing statement or invoice showing the charge.
If you are asking for a refund
- Payment method details (last 4 digits of card, PayPal transaction ID).
- Order ID or receipt screenshot and any cancellation confirmation.
- Clear explanation and supporting evidence for why you believe a refund is due.
Common mistakes
Assuming app-store cancellation works the same
Many users assume they can cancel via the App Store or Google Play; Placeit’s help pages only document website cancellations.
If you subscribed through an app store, verify both the app store and Placeit account settings to ensure cancellation.
Not saving confirmation and missing renewal dates
Users sometimes forget to save the cancellation confirmation or screenshots and later get billed at renewal.
Always keep a dated screenshot of the cancellation confirmation and the billing period end date to contest unexpected charges.
Comparative recap
Quick comparison table
| Plan | Typical cost (ZAR) | Cancel method | Refund likelihood |
|---|---|---|---|
| Unlimited Monthly | R≈276.6 / month | Website account > Cancel | Low (case-by-case) |
| Unlimited Annual | R≈1,660 (annual) | Website account > Cancel | Low (case-by-case) |
| Single Item Purchase | ≈R147 per item (varies) | No subscription; one-off | Very low except exceptional issues |
Which to choose
Choose monthly if you want flexibility and to avoid committing to an annual charge. Choose annual for lower effective monthly cost if you will use the service regularly.
Consider one-off purchases if you only need a single mockup or design and want to avoid subscription billing.
After cancelling
What to do next
- Save the cancellation confirmation and note the final access date.
- Monitor your payment method for any unexpected charges after cancellation.
- If you are charged incorrectly, gather evidence and contact Placeit support promptly.
Helpful links
Address
Corporate address
Envato Placeit Pty Ltd, PO Box 16122, Collins Street West, Melbourne, Victoria 8007, Australia.
Support contact
Placeit handles cancellations and support via its Help Center. Use the help links above to submit requests and find specific guidance.