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Cancel PLUS DOCS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Plus Docs service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Plus Docs: Easy Method
What is Plus Docs
Overview
Plus Docs is a SaaS document-management and collaboration platform designed to help teams create, edit, share and organise documents. It focuses on streamlined workflows and team notifications to keep collaboration moving.
Core uses
Typical uses include document editing, secure sharing and team access controls. Subscriptions unlock advanced features and higher usage limits for power users and teams.
How to cancel Plus Docs
Cancel via the Plus Docs website (Stripe)
- If you subscribed on the Plus website (Stripe), open the Plus Docs billing portal, click "Manage plan", then click "Cancel subscription".
- Your cancellation stops future renewals; your access continues until the end of the current billing period.
Cancel via mobile stores (Apple / Google)
- Apple App Store: open iOS Settings → your Apple ID → Subscriptions → select "Plus" → Cancel. This stops auto-renewal but you keep access until the renewal date.
- Google Play Store: open the Play Store → Menu → Subscriptions → select "Plus" → Cancel. As with Apple, cancellation halts auto-renewal and access remains for the paid period.
Helpful reference
For details on billing and subscription management the official plans and billing guide can be consulted.
What happens when you cancel
Access and renewal
When you cancel a paid subscription your access normally continues until the end of the current billing period. The subscription will not auto-renew after that date.
Your documents and data
Canceling a subscription does not automatically delete your documents in most services. You should export or back up any important files before access ends or before you request account closure.
Will I get a refund?
Refund policy
Plus explicitly states subscription payments are non-refundable once paid. Cancel to avoid future charges; refunds for remaining time in a billing period are not provided.
Free trial and exceptions
There is a 7-day free trial available; cancelling during the trial prevents the initial charge. Once you are billed, the subscription payment is non-refundable.
See the plans-and-billing guide for trial details: Plans and billing
Plus Docs plans and pricing
Summary of known App Store prices
The following prices were listed in the South African App Store for "Documents Plus" in Documents by Readdle as in-app purchases.
Notes on period and availability
The App Store listing does not specify exact billing periods for these entries. Confirm period in your purchase receipt before relying on the amount.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Documents Plus | R219.99 | In-App Purchase (period not specified) | Unlocks Documents Plus tier within Documents by Readdle |
| Documents Plus (extended) | R1,599.99 | In-App Purchase (period not specified) | Likely extended or lifetime access to Documents Plus |
Your consumer rights in South Africa
Cooling-off and statutory rights
Under South African consumer protection law there is a 7-day "cooling-off" right for direct-marketing purchases, but this usually does not apply to digital subscription services once the service has begun.
Digital subscriptions and refunds
Digital services that are available for immediate use commonly do not carry a statutory right to a refund once access has been granted. Plus Docs states that subscription payments are non-refundable.
Customer experiences
Positive feedback
Plus Docs has positive comments for document sharing and notification features in some review summaries. A summary rating on Knoji shows generally favourable user feedback.
Negative or limited reviews
There are few widely available platform review listings for Plus Docs in South Africa, and no significant Trustpilot or ProductReview South Africa entries were found in available search results.
General complaints about review platforms in other contexts do not reflect Plus Docs directly.
Documentation checklist
Before you cancel
- Locate the account email and username used to subscribe.
- Save your purchase receipt or invoice (Apple/Google/Stripe receipt).
- Note the subscription start and renewal dates.
If you need to contact support
- Include a copy of the receipt, subscription ID and the device/store used to pay.
- Describe clearly whether you subscribed via the website, Apple App Store or Google Play.
Common mistakes
Cancelling the wrong account
A common error is cancelling a different account than the one tied to the paid subscription. Verify the email and store account before cancelling.
Check purchase receipts to confirm which account was charged.
Expecting refunds after billing
Many users expect a pro-rata refund after cancelling mid-period. Plus Docs does not provide refunds once a payer has been charged, so cancelling early is the only way to avoid future charges.
Comparative recap
Quick comparison
The table below summarises the main cancellation paths, access after cancellation and refund stance for each purchase method.
Use this to decide next steps
| Method | How to cancel | Access after cancel | Refunds |
|---|---|---|---|
| Website (Stripe) | Open the billing portal → Manage plan → Cancel | Access until end of paid billing period | No refunds for remaining time; cancel to stop future charges |
| Apple App Store | iOS Settings → Apple ID → Subscriptions → Select Plus → Cancel | Access until the renewal date | No refunds from Plus; App Store refund rules apply separately |
| Google Play | Play Store → Subscriptions → Select Plus → Cancel | Access until the end of the paid period | No refunds from Plus; Play Store refund rules apply separately |
After cancelling
Follow-up steps
- Export any documents or data you need before your access ends.
- Keep receipts and cancellation confirmation for your records.
Helpful links
Official plan and billing guidance: Plans and billing.
General step-by-step cancellation guidance (inferred methods): Step-by-step cancellation guide.
Community review summary: Knoji - Plus Docs.
Address
Company address
PLUS SOFTWARE GROUP (registered/legal mailing address):
88 Woodpecker, 1065 Spoonwood Street, Ecopark Highveld, Centurion, Gauteng, 0157, South Africa.
Notes
This address is provided for reference. For billing or legal matters use the contact channels shown in your account or official communications.