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Quill

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Cancel Quill Membership | Postclic
Quill
41 East 11th Street, 11th Floor
10003 New York USA
hello@quill.org
Cancellation of Quill contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Quill service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Quill
41 East 11th Street, 11th Floor
10003 New York , USA
hello@quill.org
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Quill: Easy Method

What is Quill

Overview

Quill is a subscription-based software platform focused on improving writing skills through exercises and feedback. It is used by individuals and educators for grammar, style, and clarity practice.

Product notes

Quill also appears as a small one-time paid iOS/macOS to-do app listed in the App Store (R19.99). Separate Quill services for education may use USD-based pricing.

How to cancel Quill

Cancel via the app store

  • If you purchased via Apple App Store, cancel through your Apple subscription settings.
  • If you purchased via Google Play, cancel from your Google Play subscriptions screen.

Cancel via the web

  • If you subscribed on the web (Tokenshop LLC’s Quill app), cancel using the Quill web account interface.
  • All cancellations take effect at the end of the current billing period; follow the web platform steps to turn off auto-renewal.

What happens when you cancel

Access after cancellation

Your subscription remains active until the end of the current billing cycle. You can continue using paid features until that date.

Renewal and data

Auto-renewal is stopped for the next cycle when cancellation is processed. Account data and progress may remain; export or back up any items you need before expiry.

Will I get a refund?

Quill's stated policy

Quill’s published terms state that, except where required by applicable law, subscription fees are non-refundable. Refunds may be granted only at Quill’s sole discretion.

Store-specific refunds and exceptions

  • In-app subscriptions are also subject to Apple or Google refund policies for purchases made through those stores.
  • Statutory rights (for example under local consumer law) may override Quill’s no-refund statement in certain jurisdictions.

Quill plans and pricing

Available price points

Pricing varies by product and platform. The App Store to-do app shows a ZAR price; other Quill services commonly use USD pricing.

Notes on currency and billing

For web subscriptions and teacher plans, billing may be in USD and subject to the provider’s billing terms. Confirm the currency on purchase.

Plan Price Period (期間) Features
Quill (iOS/macOS to-do list app) R19.99 One-time Lightweight to-do list with widget
Quill (Teacher Premium example) USD $115 Yearly Teacher platform premium features (USD pricing)

Your consumer rights in South Africa

Statutory protections

South African consumers are protected by the Consumer Protection Act (CPA), which includes rights for goods and services bought remotely.

Some CPA provisions can allow returns or refunds despite a supplier’s stated "no refund" policy.

Practical advice

  • Keep receipts and proof of purchase to support any CPA-based claim.
  • If you believe your rights have been breached, contact the National Consumer Commission or seek legal advice for clarity on enforceable remedies.

Customer experiences

Positive feedback

Users on GetApp South Africa rate Quill around 4.0/5 and praise ease of ordering, user-friendliness, and helpful customer support.

Common complaints

Reviews mention issues such as freezing/glitches, poor Outlook syncing, unintuitive updates, and limited help documentation for new users.

See aggregated user reviews for local perspectives: Quill reviews on GetApp South Africa.

Documentation checklist

Before you contact support

  • Order receipt or purchase confirmation email.
  • Subscription ID or transaction ID (from store or web account).
  • Account email used for the subscription.

Additional evidence

  • Screenshots of subscription settings showing auto-renewal and purchase date.
  • Any correspondence with Quill or the app store about billing or technical problems.

Common mistakes

Canceling the wrong place

Many users try to cancel inside the app but bought the subscription through Apple or Google; the store must be used in that case.

Expecting immediate refunds

Users often expect pro-rata refunds; Quill’s terms state cancellations take effect at period end and fees are non-refundable unless law or discretion says otherwise.

Comparative recap

Quick comparison

Option How to cancel Refund policy Period (期間)
Web subscription (Tokenshop LLC’s Quill) Cancel via Quill web account interface Non-refundable except where required by law or at Quill’s discretion Subscription (auto-renew)
Apple App Store subscription Cancel in Apple subscriptions settings Apple refund policy applies; Quill’s no-refund terms also noted Subscription or one-time (App-specific)
Google Play subscription Cancel in Google Play subscriptions Google refund policy applies; Quill’s no-refund terms also noted Subscription

Takeaway

Always cancel where the purchase was made and keep documentation. Expect access to continue until the paid period ends.

After cancelling

Immediate steps

  • Confirm cancellation email or store confirmation to prove auto-renewal was stopped.
  • Export any data or progress you wish to keep before the subscription expires.

If you need help

If you encounter problems, collect your purchase details and contact the store or Quill support as appropriate.

For user feedback and local experiences, see: Quill reviews on GetApp South Africa.

Address

Corporate address

41 East 11th Street, 11th Floor, New York, NY 10003, USA.

Support and legal notices

Quill’s Terms of Service and cancellation/contact instructions appear in their legal documentation; refer to your purchase confirmation for the correct support channel.

FAQ

To cancel your Quill membership purchased via the web, log into your Quill account and navigate to the account settings to cancel your subscription. Ensure you keep proof of your cancellation request, which can be sent via email or registered mail.

Yes, your Quill subscription remains active until the end of the current billing cycle, allowing you to continue using all paid features until that date. Remember to back up any important data before the subscription expires.

Quill's stated policy indicates that subscription fees are generally non-refundable, except where required by law or at Quill’s discretion. If you believe you are entitled to a refund, consider contacting them via the details on your bill.

To cancel your Quill membership purchased through the Apple App Store, go to your Apple subscription settings and follow the prompts to cancel. Keep a record of your cancellation request for your records.

Yes, while Quill generally maintains a no-refund policy, store-specific refund policies may apply for purchases made through the Apple App Store or Google Play. Check the specific terms provided by those platforms.