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I hereby notify you of my decision to terminate the contract relating to the Quora service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quora: Easy Method
What is Quora
Overview
Quora is a question-and-answer platform where people ask questions and the community provides answers. The base service is free and supported by advertising and community contributions.
Subscription service
Quora offers a paid service called Quora+ that provides ad-free browsing and access to exclusive content. Subscriptions are billed monthly or annually in USD and converted to local currency at payment time.
How to cancel Quora
Cancel on web or mobile browser
- Open Quora in a web or mobile browser and sign in.
- Go to Settings → Subscriptions & Billing and select your Quora+ or Space subscription.
- Click the overflow menu (three dots) next to the subscription and choose “Cancel membership.”
- Benefits remain until the end of your current billing period.
- See Quora's cancellation guide: How to cancel a Quora or Space subscription.
Cancel via Apple App Store or Google Play
- If you purchased through the Apple App Store, open the App Store app, go to your account → Subscriptions, and cancel there. Apple manages the subscription.
- If you purchased through Google Play, open Google Play → Payments & Subscriptions → Subscriptions, and cancel there. Google manages the subscription.
- Third-party billing means you must cancel via the store that handled the payment; Quora cannot directly cancel Apple/Google-managed subscriptions.
- General guidance for app-store cancellations: App store cancellation steps.
What happens when you cancel
Access and benefits
After cancelling a Quora+ or Space membership, you typically retain membership benefits until the end of the paid billing period.
No prorated access loss occurs on cancellation - access continues through your current paid term unless otherwise specified by the store that billed you.
Billing and data
Cancellation prevents future automatic renewals; it does not automatically delete account data or free account features.
If your subscription was billed by Apple or Google, future billing changes are controlled by those platforms and appear on their receipts.
Will I get a refund?
Quora refund policy
Quora may issue refunds only within 30 days of a charge and generally only for specific problems such as Quora-caused technical issues, payment errors, or when a Space owner deletes or disables a Space (pro rata).
Refund decisions are subject to Quora's discretion and policy details: Quora Subscriptions Refund Policy.
Exceptions and how refunds are returned
- Refunds, if approved, are returned to the original payment method; Quora does not offer cash or alternate payment refunds.
- There is no automatic 14-day cooling-off period for change-of-mind refunds; Quora’s refund window is limited and fault-based.
- If your purchase was through Apple or Google, refer to their refund processes as they may handle refunds for purchases billed by them.
Quora plans and pricing
Plans
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Quora+ Monthly | USD 6.99 | Monthly | Ad-free browsing; exclusive content |
| Quora+ Annual | USD 47.88 | Annual | Ad-free browsing; exclusive content |
Notes on pricing
Quora bills in USD and converts to ZAR at the time of billing. The final ZAR amount depends on exchange rates, local taxes, and any platform fees.
Quora does not publish an official fixed ZAR price; check your payment method or app-store receipt for the exact local charge.
Your consumer rights in South Africa
Cooling-off under the ECT Act
Under South Africa’s Electronic Communications and Transactions Act (ECT Act), consumers generally have a right to cancel certain services agreements within 7 days of concluding the contract and may be entitled to a refund within 30 days.
See a summary of the ECT Act cooling-off provisions: ECT Act cooling-off period.
Limitations for digital content
The ECT Act and the Consumer Protection Act (CPA) may limit refund rights for digital content that has already been delivered or accessed.
This means refunds for consumed digital content (including subscriptions already used) are not always guaranteed under South African consumer law.
Customer experiences
Reported complaints
Public reviews show recurring complaints about account moderation, spam, unwanted emails, and difficulty resolving subscription issues via customer support.
Trustpilot contains many negative reviews and a low TrustScore for Quora; see user reports here: Quora on Trustpilot.
Positive points and considerations
Many users value Quora+ for ad-free browsing and exclusive content, and subscriptions are straightforward to cancel when managed through Quora's web settings.
If you used Apple or Google to subscribe, remember cancellations and refunds may require you to use those stores’ processes rather than Quora support.
Documentation checklist
What to gather before cancelling
- Account email and username used on Quora.
- Receipt or payment confirmation showing the charge date and amount.
- Subscription type (monthly or annual) and whether billed via web, Apple, or Google.
- Screenshots of the Subscriptions & Billing page or app-store subscription listing.
When contacting support
- Include clear dates, transaction IDs, and the original payment method when requesting refunds or help.
- If Apple/Google billed you, open a refund request through their support channels and keep records of that request.
Common mistakes
Canceling on the wrong platform
Many users try to cancel on Quora while their subscription is managed by Apple or Google. That does not stop future charges from the store.
Always confirm which platform handled your payment before cancelling.
Timing and refund expectations
Expecting an automatic refund after cancelling is a common error. Quora refunds are limited and not guaranteed for change of mind.
Also avoid cancelling just after a renewal if you want to retain access for the paid period - cancellations typically take effect after the current term ends.
Comparative recap
Quick comparison
| Service | How to cancel | Refund window | Billing managed by |
|---|---|---|---|
| Quora (web) | Settings → Subscriptions & Billing → Cancel membership | Up to 30 days (policy-based) | Quora |
| Apple App Store purchase | App Store → Account → Subscriptions → Cancel | Subject to Apple policies | Apple |
| Google Play purchase | Google Play → Payments & Subscriptions → Subscriptions → Cancel | Subject to Google policies |
Key takeaways
Cancel on the platform that billed you; Quora web cancellations stop future renewals but keep access through the paid period.
Refunds are limited to specific cases and a 30-day window for Quora-managed charges; app-store refunds follow Apple/Google rules.
After cancelling
Keep records
- Save confirmation of your cancellation and any confirmation emails or screenshots.
- Retain receipts and transaction IDs for at least 30 days in case you need to request a refund or dispute a charge.
Helpful links
- How to cancel a Quora or Space subscription: Quora cancellation help
- Quora cancellation fee information: Is there a cancellation fee?
- Quora refund policy: Subscriptions Refund Policy
- South African cooling-off rights summary: ECT Act cooling-off period
Address
Corporate address
Quora, Inc.
650 Castro Street, Suite 450, Mountain View, California 94041, United States
How to use the address
Use the corporate address for formal written correspondence, disputes, or legal notices. Include account details and copies of receipts when sending documents.
For subscription changes and refunds, start with the Quora help pages and app-store support before sending physical mail.