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Cancel RESUME COACH
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Resume Coach service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Resume Coach: Easy Method
What is Resume Coach
Service overview
Resume Coach is a subscription-based service that helps users create resumes and cover letters using templates, AI suggestions and career tips. It is offered by Lead Career SL and is billed as a recurring SaaS membership.
How it is used
Users sign up for access to templates, AI-driven content and coaching features. Subscriptions may be managed via the ResumeCoach website, mobile app stores, or by contacting support directly.
How to cancel Resume Coach
Cancel via ResumeCoach website
- Log into your ResumeCoach account on the website.
- Go to Account Settings → Manage My Account.
- Follow the on-screen prompts and confirm cancellation to stop future website billing.
- Note: web cancellation does not stop App Store or Google Play billing.
Cancel via app stores and other methods
- App Store (iOS): Settings → your name → Subscriptions → ResumeCoach → Cancel subscription. This must be done separately.
- Google Play (Android): Google Play → Payments & subscriptions → Subscriptions → ResumeCoach → Cancel. This must be done separately.
- Email: send a cancellation request to contact@resumecoach.com and keep a copy of your sent message and any replies.
- Registered mail: send a signed, trackable letter to Lead Career SL, Av. Litoral 12-14, 5th Floor, 08005 Barcelona, Spain; retain the receipt as proof.
For more step-by-step guidance on these routes see a detailed how-to: How to cancel ResumeCoach (PostClic).
What happens when you cancel
Access after cancellation
When you cancel, access usually remains until the end of the current billing period. You will not be charged for future recurring periods after a successful cancellation on the billing platform you used.
Billing and account data
Cancelling on the website stops web billing but does not cancel App Store or Google Play subscriptions - those must be cancelled in the respective store.
Account data and created documents may remain in your account after cancellation. If you need data removed, request deletion in writing and retain proof of the request.
Will I get a refund?
ResumeCoach refund policy
ResumeCoach may allow a refund for the most recent membership fee upon request, limited to one refund per account per 12-month period.
Full-access 14-day trials auto-renew, so you must cancel before renewal to avoid being charged for the first paid period.
Exceptions and local rights
- South African law: distance transaction and cooling-off rules may apply but digital services fully performed on access are often excluded.
- If you believe you were charged incorrectly, act quickly, provide written proof and request a refund formally.
For more background see PostClic’s outline of refunds and terms: ResumeCoach cancellation & refund (PostClic).
Resume Coach plans and pricing
Pricing summary
The following ZAR-priced services were located for career coaching offerings related to resume help in South Africa.
Notes on accuracy
These services were found in South Africa and may not be directly branded as “Resume Coach.” No official ResumeCoach ZAR price list was verified on the official site in the provided sources.
| Plan | Price | Period | Features |
|---|---|---|---|
| CareerCoach AI - Weekly Subscription | R149.99/week | Weekly | AI-powered resume reviews, interview prep, salary negotiation help, career advice |
| Kwande Kazi - Entry Professionals Coaching | R600 | Monthly | 60-minute session, mock interview, resume & cover letter review, job market advice |
| Kwande Kazi - Accelerate Your Career Coaching | R1,200 | 6-month validity | Multiple 60-minute sessions, mock interview, strategy and development |
| Kwande Kazi - CV Revamp or Mock Interviews | R500 | Single service | CV review, feedback, updating, interview practice |
Your consumer rights in South Africa
Cooling‑off and distance sales
Under the South African Consumer Protection Act, distance transactions generally include a cooling-off period for goods.
Typical cooling-off protections in distance sales may allow returns within a short period, but rules differ between goods and services.
Digital services and exclusions
Digital services that are fully performed on access (for example, completed resume-building) are often excluded from the cooling-off right.
Direct marketing offers may grant a 5-business-day cooling-off; consult the Act or a consumer adviser for specifics.
For an overview of cooling-off rules see: Cooling-off rules in South Africa (Legalese).
Customer experiences
Positive feedback
Many users praise ResumeCoach for ease of use, modern templates and fast resume creation aided by AI suggestions.
Some reviews report straightforward email cancellations with prompt support replies.
Negative feedback
Common complaints include unexpected auto‑renewal charges, difficulty deleting accounts and continued billing after cancellation.
Other users report unclear payment terms and limited template customization or repetitive AI output in some cases.
See user reviews and complaints: Trustpilot and PissedConsumer.
Documentation checklist
What to keep
- Account screenshots showing subscription status and billing dates.
- Copies of cancellation confirmations, emails sent to contact@resumecoach.com and any replies.
- Receipts for registered mail and proof of delivery if you send a physical letter.
When disputing charges
- Bank statements showing charges and dates.
- Reference numbers from App Store or Google Play cancellations.
- Any trial start and renewal timestamps to show timing against cooling-off periods.
Common mistakes
Assuming one cancellation covers all platforms
A frequent error is cancelling on the website but failing to cancel in the App Store or Google Play. Each billing platform requires its own cancellation.
Missing trial deadlines and poor proof retention
Users sometimes miss trial renewal cut‑offs and do not retain confirmation screenshots or emails. Act promptly and save evidence to support refund requests.
Comparative recap
Quick comparison
The table below summarises cancellation routes, ease and refund likelihood to help choose the right action quickly.
How to read the table
“Ease” reflects how straightforward the cancellation is; “Refund likelihood” is an approximate expectation based on common reports and policy notes.
| Method | Ease | Refund likelihood | Action required |
|---|---|---|---|
| Website (Account Settings) | Medium | Possible for recent charge; limited by policy | Log in → Account Settings → Manage My Account → Confirm |
| App Store (iOS) | Easy | Depends on Apple policy; must cancel in app store | Settings → your name → Subscriptions → ResumeCoach → Cancel |
| Google Play (Android) | Easy | Depends on Google policy; must cancel in Play Store | Google Play → Payments & subscriptions → Subscriptions → ResumeCoach → Cancel |
| Email / Registered mail | Variable | May support refunds if timely and documented | Send written request to contact@resumecoach.com or registered letter to Barcelona address |
After cancelling
Monitor billing and confirm cancellation
Check your bank/card statements for continued charges after cancellation and keep any confirmation messages or screenshots.
If billing continues, contact your bank to dispute or block future payments and gather documentation for the dispute.
Useful resources
- ResumeCoach cancellation guidance: PostClic: how to cancel ResumeCoach
- South African cooling-off overview: Legalese: cooling-off rules (South Africa)
- User reviews and reports: Trustpilot
Address
Postal address for registered mail
Lead Career SL
Av. Litoral 12-14, 5th Floor, 08005 Barcelona, Spain
Email contact
For written cancellation requests or support, use: contact@resumecoach.com