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Cancellation service #1 in South Africa
Resume Coach is a subscription-based service that helps users create resumes and cover letters using templates, AI suggestions and career tips. It is offered by Lead Career SL and is billed as a recurring SaaS membership.
Users sign up for access to templates, AI-driven content and coaching features. Subscriptions may be managed via the ResumeCoach website, mobile app stores, or by contacting support directly.
For more step-by-step guidance on these routes see a detailed how-to: How to cancel ResumeCoach (PostClic).
When you cancel, access usually remains until the end of the current billing period. You will not be charged for future recurring periods after a successful cancellation on the billing platform you used.
Cancelling on the website stops web billing but does not cancel App Store or Google Play subscriptions - those must be cancelled in the respective store.
Account data and created documents may remain in your account after cancellation. If you need data removed, request deletion in writing and retain proof of the request.
ResumeCoach may allow a refund for the most recent membership fee upon request, limited to one refund per account per 12-month period.
Full-access 14-day trials auto-renew, so you must cancel before renewal to avoid being charged for the first paid period.
For more background see PostClic’s outline of refunds and terms: ResumeCoach cancellation & refund (PostClic).
The following ZAR-priced services were located for career coaching offerings related to resume help in South Africa.
These services were found in South Africa and may not be directly branded as “Resume Coach.” No official ResumeCoach ZAR price list was verified on the official site in the provided sources.
| Plan | Price | Period | Features |
|---|---|---|---|
| CareerCoach AI - Weekly Subscription | R149.99/week | Weekly | AI-powered resume reviews, interview prep, salary negotiation help, career advice |
| Kwande Kazi - Entry Professionals Coaching | R600 | Monthly | 60-minute session, mock interview, resume & cover letter review, job market advice |
| Kwande Kazi - Accelerate Your Career Coaching | R1,200 | 6-month validity | Multiple 60-minute sessions, mock interview, strategy and development |
| Kwande Kazi - CV Revamp or Mock Interviews | R500 | Single service | CV review, feedback, updating, interview practice |
Under the South African Consumer Protection Act, distance transactions generally include a cooling-off period for goods.
Typical cooling-off protections in distance sales may allow returns within a short period, but rules differ between goods and services.
Digital services that are fully performed on access (for example, completed resume-building) are often excluded from the cooling-off right.
Direct marketing offers may grant a 5-business-day cooling-off; consult the Act or a consumer adviser for specifics.
For an overview of cooling-off rules see: Cooling-off rules in South Africa (Legalese).
Many users praise ResumeCoach for ease of use, modern templates and fast resume creation aided by AI suggestions.
Some reviews report straightforward email cancellations with prompt support replies.
Common complaints include unexpected auto‑renewal charges, difficulty deleting accounts and continued billing after cancellation.
Other users report unclear payment terms and limited template customization or repetitive AI output in some cases.
See user reviews and complaints: Trustpilot and PissedConsumer.
A frequent error is cancelling on the website but failing to cancel in the App Store or Google Play. Each billing platform requires its own cancellation.
Users sometimes miss trial renewal cut‑offs and do not retain confirmation screenshots or emails. Act promptly and save evidence to support refund requests.
The table below summarises cancellation routes, ease and refund likelihood to help choose the right action quickly.
“Ease” reflects how straightforward the cancellation is; “Refund likelihood” is an approximate expectation based on common reports and policy notes.
| Method | Ease | Refund likelihood | Action required |
|---|---|---|---|
| Website (Account Settings) | Medium | Possible for recent charge; limited by policy | Log in → Account Settings → Manage My Account → Confirm |
| App Store (iOS) | Easy | Depends on Apple policy; must cancel in app store | Settings → your name → Subscriptions → ResumeCoach → Cancel |
| Google Play (Android) | Easy | Depends on Google policy; must cancel in Play Store | Google Play → Payments & subscriptions → Subscriptions → ResumeCoach → Cancel |
| Email / Registered mail | Variable | May support refunds if timely and documented | Send written request to [email protected] or registered letter to Barcelona address |
Check your bank/card statements for continued charges after cancellation and keep any confirmation messages or screenshots.
If billing continues, contact your bank to dispute or block future payments and gather documentation for the dispute.
Lead Career SL
Av. Litoral 12-14, 5th Floor, 08005 Barcelona, Spain
For written cancellation requests or support, use: [email protected]
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Pieter Khoza
Former postal advisor · 6 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 6 years to demystify legally binding mail for everyday users.