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Cancel RESUME GIANTS
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Resume Giants service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Resume Giants: Easy Method
What is Resume Giants
Brief description
Resume Giants is an online subscription service and resume-builder SaaS that helps users create professional resumes and cover letters with templates and AI guidance.
The product uses a trial-to-subscription model and is accessed via the web and mobile app stores.
Who uses it
Jobseekers who want fast, template-based resumes and AI writing assistance commonly use the service.
Users in different countries, including South Africa, may sign up and subscribe through the website or app stores.
How to cancel Resume Giants
Cancel via the ResumeGiants website (web)
- Sign in to resumegiants.com and go to My Account → My Subscription.
- Look for a "Cancel Subscription" or similar link; if not visible, prepare to contact support.
- If cancellation via the site is unavailable, email or contact support as shown in your account or receipts and request cancellation immediately.
- Cancel during the 14-day free trial to avoid being charged; the trial auto-converts to a recurring plan if not cancelled.
Cancel on iOS (App Store)
- Open Settings on your iPhone/iPad → tap your name → Subscriptions.
- Find the Resume Giants subscription and tap Cancel Subscription.
- The subscription remains active until the end of the paid period; App Store refunds follow Apple's rules.
Cancel on Google Play
- Open the Google Play Store → Menu → Subscriptions (or Account → Subscriptions).
- Select the subscription and choose Cancel subscription.
- Google Play handles cancellations and refund requests under its policies.
What happens when you cancel
Access after cancellation
If you cancel during a free trial, you will generally lose access at the trial end and will not be charged if cancellation is processed in time.
If you cancel after being charged, your subscription usually remains active until the end of the current billing period.
Auto-renewal and billing
Resume Giants uses an auto-renewing subscription model; the 14-day trial converts to a recurring plan unless cancelled during the trial.
Users report cases where billing continued despite attempted cancellations; keep proof of cancellation attempts.
Data and account retention
Your account and created resumes may remain available until you delete your account; check your account settings for data removal options.
If you want data deleted, request account deletion via support and retain copies of any confirmation messages.
Will I get a refund?
Refunds for trial cancellations
If you cancel during the 14-day free trial you should avoid charges; the trial is intended to let users opt out without cost.
Confirm cancellation and save records to prove it occurred within the trial window.
Refunds after trial or for unused time
Verified communications indicate there is no routine refund or proration after the trial period ends; continued access is typically provided for the active billing period.
User complaints cite difficulty obtaining refunds for unwanted charges, so refunds are not guaranteed and appear uncommon.
What to do if you were charged unfairly
- Gather evidence: screenshots, subscription page, confirmation emails, payment receipts and timestamps.
- Contact Resume Giants support first and request a refund in writing.
- If unresolved, consider a chargeback through your bank or lodging a complaint with South African consumer authorities.
Resume Giants plans and pricing
Pricing availability
No definitive South Africa-specific pricing for Resume Giants was located in public sources.
The company documents a 14-day free trial that converts to a recurring paid plan (example: USD $9.99 every 28 days) on its pricing page.
Contact for exact prices
For exact local pricing, check your app store listing or the Resume Giants pricing page and your account receipts.
Use the official pricing page linked below for the most current information.
| Plan | Price | Period | Features |
|---|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Key protections
Under South African consumer protection law, businesses must disclose key terms like auto-renewal clearly and allow cancellation and refunds in certain circumstances.
If terms were not clearly disclosed, consumers may have grounds for a remedy under the Consumer Protection Act.
How to escalate
- Lodge a formal complaint with the National Consumer Commission if you believe terms were unfair or unclear.
- Request a chargeback through your bank if the merchant will not refund an unauthorized or disputed charge.
Practical steps
Keep records of sign-up pages, trial disclosures, receipts, and correspondence when disputing charges.
Consider legal advice for persistent disputes that remain unresolved after complaints to the NCC and your bank.
Customer experiences
Positive feedback
Many users praise Resume Giants for being easy to use, intuitive, and fast, and for having useful AI guidance and ATS-friendly templates.
Several reviews note the service is good value and easy to start using with the free trial.
Negative feedback
Recurring negative reports focus on billing problems: charges continuing after attempted cancellations or unclear cancellation flows.
Some users report having to contact support to cancel and difficulties obtaining refunds for unwanted charges.
Where reviews appear
Verified user reviews and complaints are available on review platforms; company replies and policy details are visible on the official pricing page.
For first-hand accounts, see the linked review pages and the official pricing information.
Documentation checklist
What to collect before opening a dispute
- Screenshots of your account subscription page and any "Cancel" screens or error messages.
- Emails, receipts, and payment transaction IDs showing charges and dates.
- Records of support messages, chat transcripts or cancellation confirmations.
Where to submit evidence
- Send collected documents to Resume Giants support in your first complaint email.
- If escalating, provide the same evidence to your bank for a chargeback and to any consumer protection body.
Common mistakes
Assuming cancellation is complete without confirmation
Many users assume clicking a button is enough; always save or screenshot a cancellation confirmation and check for a confirmation email.
If you do not receive confirmation, follow up with support immediately and keep records of your attempts.
Relying only on the app store without checking web account
Cancelling via one platform (App Store / Google Play) may not always reflect in the merchant's account; verify your subscription status in both the store and your Resume Giants account.
When in doubt, contact support and keep receipts from both the store and the merchant.
Comparative recap
Quick feature comparison
The table below contrasts key practical points to help you decide how to proceed when cancelling or disputing charges.
| Feature | Resume Giants | Typical competitor |
|---|---|---|
| Free trial | 14-day trial that auto-converts to paid | Often 7 - 14 day trials or limited free plan |
| Cancellation clarity | User reports: sometimes unclear on web; may require contacting support | Varies; many competitors provide visible cancel buttons in account pages |
| Refund policy | No routine refunds after trial; charges generally non-refundable | Some competitors offer pro-rated refunds or clearer refund windows |
| Support responsiveness | Mixed reviews; company cites trial-to-paid terms when replying | Varies widely; some offer faster in-app chat support |
After cancelling
Verify cancellation
- Check your Resume Giants account page for subscription status changes.
- Monitor your bank or card statement for any further charges for at least one billing cycle.
If you still see charges
- Contact Resume Giants support and provide proof of cancellation and transaction IDs.
- If unresolved, request a chargeback through your bank and consider lodging a complaint with the National Consumer Commission.
Useful links
Address
Corporate branch (reported)
Hamilton, Zweigniederlassung Luzern (branch of Sonaga Tech Limited)
Hertensteinstrasse 51, 6004 Lucerne, Switzerland
Notes on contacting
No explicit South African street address or dedicated local contact was found in public sources for Resume Giants.
Use account messages, support email shown in your receipts, or the app store billing contact to request cancellations and refunds.