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Resumemedia

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Resumemedia Cancel Subscription | Postclic
Resumemedia
support@resume.co
Cancellation of Resumemedia contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Resumemedia service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Resumemedia
support@resume.co
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Resumemedia: Easy Method

What is Resumemedia

Overview

Resumemedia is a software-as-a-service platform that helps users create and manage resumes, CVs and job applications with customizable templates and career resources.

The service typically includes template selection, formatting tools, and optional premium features such as expert writing or AI-assisted suggestions.

Core features

Typical features include downloadable resume files, template galleries, and step-by-step builders to tailor content for specific roles.

Premium tiers often add advanced templates, priority support, or extended export options; exact feature sets vary by plan.

How to cancel Resumemedia

If you subscribed via the Resumemedia website

  • Sign in to your Resumemedia account on the website using the email tied to your subscription.
  • Go to Account or Subscription settings and locate active subscriptions or billing.
  • Click Cancel subscription, follow the on-screen prompts and confirm cancellation.
  • Save or screenshot the cancellation confirmation and any reference number shown.

If you subscribed via an app store or third party

  • For subscriptions purchased through the App Store or Google Play, open the relevant store account (Apple ID or Google Play) to manage subscriptions.
  • Locate the Resumemedia subscription in the store's Subscriptions section and select Cancel.
  • Cancellation in the app store typically stops future renewals; keep confirmation from the store as proof.

When contacting support

  • Have your account email, order number or transaction ID, subscription date and payment method ready.
  • Request written confirmation of cancellation and, if you seek a refund, a statement explaining next steps.

What happens when you cancel

Access after cancellation

In many cases your paid access continues until the end of the current billing period, after which premium features are removed.

If cancellation is processed immediately by the provider, access may end right away; save work before cancelling.

Renewal and billing

Cancellation prevents future automatic renewals but does not retroactively remove past charges without an approved refund.

Check your bank or card statements to confirm that subsequent renewals have stopped.

Data and account retention

Your account (including created resumes) is usually retained, though premium features will be disabled after the billing period ends.

Export or back up important documents before cancellation to avoid loss if the provider removes stored content later.

Will I get a refund?

General refund considerations

Resumemedia's specific refund policy is not publicly available in the data provided here.

Refund eligibility typically depends on time since purchase, refund windows, and whether the service met advertised features.

Common exceptions and actions

  • App store purchases (Apple/Google) generally follow the store's refund procedures, which you must request through the store.
  • If a charge is unauthorized or a technical issue prevented service, provide evidence (screenshots, emails) when requesting a refund.

How to pursue a refund

Contact Resumemedia support with purchase details first; if unresolved, contact your payment provider or card issuer to dispute the charge.

Keep records of all communications and confirmations to support any refund claims or disputes.

Resumemedia plans and pricing

Notes on pricing accuracy

Exact pricing for "Resumemedia" was not available in the verified data set. The table below lists pricing found for similar resume-building apps for South Africa.

Use this table as a reference and contact the service directly for Resumemedia's current rates and exact plans.

Plan Price 期間 Features
Resume Maker Monthly Pro (Resumefy) R199.99 Monthly Premium Access
CV Maker App, Get Hired Faster (Resumefy) R699.99 Annual Unlock premium feature for year
Resume Builder - 3‑Month (Resumefy) R499.99 3 Months Resume builder subscription
Resume Builder - 6‑Month (Resumefy) R599.99 6 Months Resume builder subscription
Professional Resume Creator (Resumefy) R99.99 One-off Unlock professional creator
Premium (Resume Builder AI - Pro CV) R199.99 Annual Full premium subscription
Weekly premium - various tiers (Resume Builder AI - Pro CV) R39.99 - R99.99 (weekly) Weekly Premium weekly access
Lifetime premium (Resume Builder AI - Pro CV) R999.99 Lifetime Premium lifetime access

Your consumer rights in South Africa

Key rights under South African law

Consumers in South Africa have rights to quality, fair value and protective remedies when goods or services are faulty, not delivered or misrepresented.

Online paid services should meet the descriptions and performance levels agreed at purchase.

Cancellation and refunds

  • Refunds and remedies depend on whether the service is defective or not as described; contractual and statutory rights apply.
  • App store purchases may be subject to separate refund channels administered by Apple or Google.

How to escalate a dispute

If you cannot resolve the matter with the provider, you can contact your bank/card issuer to dispute an unauthorised charge and escalate to the National Consumer Commission or relevant dispute resolution body.

Keep documentation, payment records and correspondence to support any formal complaint.

Customer experiences

Positive feedback commonly reported

Users often praise easy-to-use templates, quick resume exports, and helpful formatting tools in resume-builder apps.

Premium features such as tailored content suggestions or expert edits are valued by job seekers who need polished applications.

Common complaints and concerns

Frequent issues reported for similar services include difficulty cancelling subscriptions and unexpected recurring charges.

Users sometimes report limited customer support responsiveness or confusion over trial-to-paid conversions.

Tips from other users

  • Always capture cancellation confirmations and subscription screenshots immediately.
  • Monitor bank statements after cancellation to ensure billing stopped.

Documentation checklist

What to gather before you cancel

  • Account email and username associated with the subscription.
  • Order number, invoice, or transaction ID from the purchase confirmation.

Proof to keep after cancelling

  • Screenshot or saved copy of the cancellation confirmation and any support responses.
  • Bank/card statement showing both the original charge and any disputed charges.

Common mistakes

Missing the correct subscription channel

A common error is cancelling within the website when the subscription was purchased through an app store; the store must be used to stop renewals in that case.

Always check where the payment was processed (website, Apple, Google) before you cancel.

Not saving your work

Some users expect resumes to remain accessible after downgrade; failing to export important documents before cancellation can cause data loss.

Export or download final versions before your premium access ends.

Lack of confirmation or proof

Not saving cancellation confirmations leads to disputes that are harder to resolve with banks or regulators.

Always request and keep a written confirmation or screenshot when you cancel.

Comparative recap

Quick comparison overview

The table below compares Resumemedia (pricing not publicly verified) against sample plans from similar services to give a high-level view of options available in South Africa.

Use this as a starting point to verify exact Resumemedia offerings directly with the provider.

Service Plan Price 期間 Notes
Resumemedia - Contact for pricing - Exact plans and prices not available in provided data; contact provider.
Resumefy Resume Maker Monthly Pro R199.99 Monthly Premium monthly access example.
Resumefy CV Maker App Annual R699.99 Annual Yearly premium unlock example.
Resume Builder AI - Pro CV Premium Annual R199.99 Annual Full premium subscription example.
Resume Builder AI - Pro CV Lifetime premium R999.99 Lifetime One-time lifetime access example.

After cancelling

Immediate next steps

Confirm cancellation with the provider and retain proof (email, screenshot). Monitor your card or bank statement for any further charges.

Export resumes and any important files before access to premium features is removed.

If you still see charges

  • Contact the provider with proof of cancellation and request correction.
  • If unresolved, contact your card issuer to dispute the renewal charge and escalate to the appropriate consumer protection authority.

Further resources

Because verified official links for Resumemedia are not provided here, consult your app store account, bank, or the South African National Consumer Commission for procedural guidance and escalation.

Keep copies of all correspondence and transaction records to support any disputes.

Address

Company office

Overschiestraat 63, 1062 XD Amsterdam, Netherlands

Notes

This address is the registered office listed in available context. For local consumer support or billing queries in South Africa, contact the provider directly through the account or billing channels you used when subscribing.

FAQ

To cancel your Resumemedia subscription via their website, sign in to your account, navigate to Account or Subscription settings, locate active subscriptions, click Cancel subscription, and follow the prompts. Remember to keep a screenshot of the cancellation confirmation as proof.

For subscriptions purchased through an app store, open your Apple ID or Google Play account, go to the Subscriptions section, locate the Resumemedia subscription, and select Cancel. Ensure you keep the confirmation from the store for your records.

After cancellation, your access to Resumemedia may continue until the end of the current billing period, after which premium features will be disabled. If cancellation is processed immediately, access may end right away, so save your work before cancelling.

Refund eligibility for Resumemedia depends on their specific policy, which is not detailed here. Generally, refunds are considered based on the time since purchase and whether the service met advertised features. Contact Resumemedia support for clarification.

When contacting Resumemedia support, have your account email, order number, subscription date, and payment method ready. Request written confirmation of cancellation and details about any potential refund.