Cancellation Riseguide: Easy Method

What is RiseGuide

Service overview

RiseGuide is a subscription-based platform that provides curated guides, goal-setting tools and resources to support personal and professional growth.

Access is delivered through the RiseGuide website and mobile apps with tiered subscription plans for different durations.

How it is delivered

Content and plans are delivered via the official RiseGuide app and the website subscription system.

Billing is recurring for ongoing plans and handled either by RiseGuide (web) or by the app store when purchased through Apple or Google Play.

How to cancel RiseGuide

Cancel via the RiseGuide website

• Email [email protected] to request cancellation before the next billing cycle.
• Or cancel via your account settings on the website or app profile/settings if available.
• Make cancellation at least 24 hours before the next renewal date to avoid the next charge.

Cancel via the RiseGuide app and app stores

• In-app: open Profile → Settings → Manage Subscription → Cancel Subscription.
• If you subscribed through Apple App Store or Google Play, cancel directly in the store’s subscription management - not inside the RiseGuide app.
• Follow the store’s steps to confirm cancellation and check the store receipt for the effective end date.

What happens when you cancel

Access and remaining period

After cancellation you typically retain access until the end of the current paid period.

Immediate access removal is not standard for web or store-managed subscriptions unless stated otherwise.

Renewal and billing

Cancellation prevents further renewals; you will not be billed again after the current period ends if cancellation is processed in time.

For store subscriptions, billing and refunds may be controlled by Apple or Google Play policies.

Will I get a refund?

Web purchases (RiseGuide site)

RiseGuide offers a 30-day money-back guarantee for purchases made via the website if conditions are met.

Conditions may include providing evidence you followed the plan (for example, screenshots) and meeting the guarantee rules.

General refund rules and exceptions

Subscription fees are generally non-refundable except where required by law or under the 30-day guarantee described by RiseGuide.

If you purchased via an app store, refunds may be subject to the store’s refund policies rather than RiseGuide’s site guarantee.

RiseGuide plans and pricing

Available plans (South Africa)

The following prices are shown for South African customers and reflect the store listing.

Features listed are general access to RiseGuide premium content.

Your consumer rights in South Africa

General legal position

South African consumer law does not automatically provide a 14-day cooling-off period for digital subscription services equivalent to EU rules.

Digital ongoing services are generally governed by the provider’s terms and any applicable consumer-protection provisions rather than a statutory automatic cancellation window.

How this affects refunds

Refunds and guarantees depend on RiseGuide’s published policies (for example, the 30-day money-back guarantee) or the app store/payment provider rules.

If you believe your statutory consumer rights have been breached, you may seek advice from a local consumer protection organisation or legal adviser.

Customer experiences

Common positive feedback

• Users report clear, motivating lessons and helpful, well-structured content in initial courses.
• Testimonials note the practical language and confidence-boosting guides in the first lessons.

Common negative feedback

• Reports of difficulty cancelling subscriptions and unexpected continued billing exist in public forums.
• Some users allege deceptive billing, lack of refunds, and generic content; app store reviews also mention unsubscribe problems and limited support response.

Documentation checklist

What to gather before contacting support

• Order confirmation or receipt showing purchase date and plan.
• Account email and username used for the subscription.
• Billing date and payment method details (card, Apple ID, Google account).

Evidence for refund claims

• Proof of following the plan (screenshots, activity logs) if relying on the 30-day guarantee.
• Any correspondence with RiseGuide support and timestamps of cancellation attempts.

Common mistakes

Cancelling in the wrong place

Many users try to cancel inside the app when the subscription is billed by Apple or Google Play.

Always check whether your subscription was activated via a store; if so, cancel in that store’s subscription settings.

Timing and account deletion

Waiting until the billing date or deleting your account without cancelling the subscription can lead to continued charges.

Cancel at least 24 hours before renewal and confirm cancellation in writing or via the store receipt.

Comparative recap

Plan comparison at a glance

The table below summarizes price, period and refundability for quick comparison.

After cancelling

What to check immediately

Keep confirmation of cancellation (email or store receipt) and check that no further charges appear on your payment method.

Keep copies of any evidence submitted for refund requests and follow up with support if you do not receive confirmation.

Where to get help

Contact RiseGuide support by email: [email protected] and include your account details and proof of purchase.

If you purchased via Apple or Google Play, also review and use the store’s support and refund request processes.

Address

Legal / company address

Trible Apps Corp

9205 West Russell Road, Building 3, Suite 240, Las Vegas, Nevada, 89148, USA

Support contact (summary)

Support email: [email protected]

For store purchases, use your Apple ID or Google account subscription management to view receipts and request refunds through the store.