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Simplipdf

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Simpli PDF Cancel Subscription | Postclic
Simplipdf
1225 Ponce de Leon Ave., Suite 1001, VIG Tower
00907 San Juan USA
support@pdfsimpli.com
Cancellation of Simplipdf contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Simplipdf service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Simplipdf
1225 Ponce de Leon Ave., Suite 1001, VIG Tower
00907 San Juan , USA
support@pdfsimpli.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Simplipdf: Easy Method

What is Simplipdf

Service overview

Simplipdf is a subscription-based SaaS tool for working with PDFs, offering merge, split, convert, compress and basic editing features. It is operated under the PDFSimpli family of products.

Who it’s for

Simplipdf targets users who need quick, browser-based PDF tasks without installing complex software. It suits occasional users and businesses needing simple document workflows.

How to cancel Simplipdf

Cancel on the web (direct website)

  • Log in to your account on the website.
  • Go to Account Settings → Manage Subscription → Cancel Subscription.
  • After cancelling you will receive a confirmation email to your registered address.

Cancel via support or phone

  • Contact 24/7 live chat or email support at support@pdfsimpli.com.
  • You can also call +1‑844‑898‑11076 to request cancellation; ask for written confirmation.
  • Support will provide a written confirmation of cancellation per their terms.

Cancel App Store or Google Play subscriptions

  • Subscriptions bought through Apple App Store or Google Play must be cancelled in that store’s subscription settings.
  • See guidance on store-managed cancellations for details and steps.
  • Reference: how to cancel via app stores.

What happens when you cancel

Access and renewals

When you cancel a paid subscription, access usually continues until the end of the current billing period. Ongoing renewals stop after the current paid period ends.

Data and files

Your uploaded documents may remain in your account per the service data policy. Export or download important files before you lose access.

Confirmation and records

Always keep the cancellation confirmation email or written notice from support. This is your primary proof that the subscription was ended.

Will I get a refund?

Standard refund policy

PDFSimpli’s default Terms & Conditions state that payments are non‑refundable and all sales are final unless a specific money‑back guarantee applied at purchase.

Exceptions and 30‑day support promise

Support FAQ clarifies that if you request a refund, return or exchange via support within 30 days of order, they will work with you to rectify the issue or may provide a full refund.

How to request a refund

  • Email support@pdfsimpli.com with your order details within 30 days.
  • Include proof of purchase, reason for refund, and screenshots if relevant.
  • Keep all correspondence and any confirmation the support team issues.

Simplipdf plans and pricing

Pricing availability

No verified South African (ZAR) pricing for Simplipdf was found for 2024/2025 in public listings. Prices may vary by payment method and region.

How to get exact pricing

Contact support or check your account page for region-specific pricing. If you need a quote, request it from the support team.

Plan Price Notes
Contact for pricing Contact for pricing Region and store pricing may vary; contact support for ZAR details.

Your consumer rights in South Africa

Key CPA protections

Under the Consumer Protection Act (CPA), consumers have rights if goods or services are not as described or are faulty. Digital services may be covered where applicable.

Dispute resolution options

If PDFSimpli does not honour a valid refund or remedy, you may lodge a complaint with the National Consumer Commission or pursue alternate dispute resolution.

Evidence and documentation

  • Keep records of cancellation attempts, confirmation emails and payment receipts.
  • Document support interactions, dates, names and any promised remedies.

Customer experiences

Positive feedback

Users report that PDFSimpli/Simplipdf is user‑friendly, fast and accurate for conversions, translations and edits. Many praise support for handling accidental subscriptions.

Negative feedback

No verified negative reviews specific to Simplipdf in South Africa were located in the reviewed sources. Local complaints were not found in the verified review sources.

Takeaway

Experience varies; keep clear records when subscribing and cancelling to ensure smoother support interactions.

Documentation checklist

Essential items to keep

  • Account email and username used to subscribe.
  • Order number, invoice or receipt showing payment date and amount.
  • Cancellation confirmation email or written notice from support.

Useful extras

  • Screenshots of account subscription page and billing history.
  • Copies of all correspondence with support, including chat transcripts.
  • Bank or card statement entries that show charges from the service.

Common mistakes

Cancelling in the wrong place

A common error is cancelling via the website when the subscription was purchased through the App Store or Google Play. Store subscriptions must be cancelled in the store.

Not saving confirmations

Some users assume cancellation went through without saving the confirmation email. Always save or screenshot the confirmation to avoid future disputes.

Expecting automatic refunds

Assuming a refund will be issued automatically is risky. PDFSimpli’s T&Cs default to non‑refundable sales unless a 30‑day remedy is agreed via support.

Comparative recap

Quick feature comparison

Feature Simplipdf (PDFSimpli) Notes / Action
Cancel via website Available: Account Settings → Manage Subscription → Cancel Keep the confirmation email for proof.
Cancel via app stores Not handled by website if purchased via store Use Apple App Store or Google Play subscription settings.
Refund policy Default: non‑refundable; 30‑day support exception Request via support@pdfsimpli.com.
Support channels 24/7 live chat, email, phone Phone: +1‑844‑898‑11076; email: support@pdfsimpli.com.

After cancelling

Immediate steps

  • Save the cancellation confirmation email and any support correspondence.
  • Download any files you still need before access ends at period expiry.

If charges continue or you need more help

  • Contact support again with your cancellation confirmation for proof of the request.
  • If unresolved, consider contacting your bank or card provider about billing disputes.
  • For further assistance, see the official FAQ and Terms & Conditions: PDFSimpli FAQ and Terms & Conditions.

Address

Corporate mailing address

WorkSimpli Software, LLC

1225 Ponce de Leon Ave., Suite 1001, VIG Tower, San Juan, PR 00907, USA

How to send a cancellation notice

You may send a written cancellation notice to the corporate address above if you prefer postal confirmation.

Also consider emailing support@pdfsimpli.com for faster written confirmation.

FAQ

To cancel your Simpli PDF subscription on the website, log in to your account, go to Account Settings, select Manage Subscription, and then click Cancel Subscription. Remember to keep the confirmation email as proof of cancellation.

If you purchased your Simpli PDF subscription through the Apple App Store, you must cancel it through your App Store subscription settings. Check your account settings in the App Store for the cancellation option.

After canceling your Simpli PDF subscription, you will retain access until the end of the current billing period. However, ensure you export or download any important files before losing access, as your uploaded documents may remain in your account per the service data policy.

According to Simpli PDF's refund policy, payments are generally non-refundable. However, if you request a refund within 30 days of your order, they may work with you to rectify the issue or provide a full refund. Contact support@pdfsimpli.com for assistance.

To obtain written confirmation of your cancellation, you can contact Simpli PDF support via email at support@pdfsimpli.com or call +1-844-898-11076. Always keep proof of your cancellation request.