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I hereby notify you of my decision to terminate the contract relating to the Spss service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spss: Easy Method
What is Spss
Overview
Spss is a commercial statistical software package used for data management, statistical analysis and predictive modeling. It is commonly used in research, academia and industry for analyzing large datasets and producing statistical reports.
Editions and delivery
Spss is available as a subscription product delivered directly by IBM (web/digital) and through third‑party resellers. Licensing and access depend on how the purchase was made.
How to cancel Spss
Cancel when bought on the web (IBM SPSS Statistics Digital)
- Sign in to your My IBM account dashboard.
- Go to Products → Manage → Cancel plan and turn off auto‑renewal.
- Confirm cancellation; this stops future renewals but preserves access until the end of the billing cycle.
Cancel when bought via a third‑party reseller
- Contact the reseller you purchased from or log into their self‑service portal.
- Follow the reseller’s cancellation flow or request cancellation in writing if required.
- Keep receipts and correspondence from the reseller as proof of the request.
What happens when you cancel
Access and renewal
Turning off auto‑renewal stops future charges but does not immediately terminate access. You retain full access until the end of the paid billing period.
Data and subscriptions
Data and project files typically remain available until service access expires. Make backup copies of any important data before the subscription ends.
Will I get a refund?
Refund policy for web subscriptions
IBM states there are no refunds or credits for partial subscription periods for web (digital) subscriptions. Cancelling stops renewal only; charges already paid for the current period are not refunded.
Exceptions and consumer rights
- If you purchased via a reseller, refund policies may vary and are subject to the reseller’s terms.
- No verified information was found indicating a statutory 14‑day cooling‑off right specific to SPSS purchases in South Africa via App Store, Google Play or web direct.
Spss plans and pricing
Pricing overview
Below are the standard USD subscription prices listed for IBM SPSS Statistics. Local ZAR pricing may vary by reseller or local IBM conversions at purchase.
Notes on pricing
Contact IBM or an authorised reseller for exact South African Rand pricing and any local promotions. Listed prices are indicative and in USD.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| IBM SPSS Statistics Monthly Subscription (USD) | US$99.00 | Monthly | Standard subscription - includes core SPSS Statistics features |
| IBM SPSS Statistics Annual Subscription (USD) | US$1,188.00 | Annual | Annual subscription - includes core SPSS Statistics features |
Your consumer rights in South Africa
General protection
South African consumer protection laws provide general rights against unfair practices and defective goods or services. These rights may be relevant if the product is materially different from what was promised.
Specifics for software subscriptions
- No SPSS‑specific statutory 14‑day cooling‑off right was identified in available information for purchases via app stores or web.
- If a claim arises, keep proof of purchase, communications and any terms presented at the time of sale.
Customer experiences
Positive feedback
Many users praise SPSS Modeler for its broad functionality and intuitive drag‑and‑drop workflows once the initial learning curve is overcome. It is valued for robust analytics on large datasets.
Negative feedback
Some users report an outdated interface, slow load times and complex submenus. Others find storytelling and modern integrations less flexible and sometimes requiring manual imports.
Documentation checklist
What to gather before cancelling
- Order number or invoice for the subscription purchase.
- Account email or My IBM account details used to purchase the subscription.
- Reseller contact details and purchase confirmation if bought through a reseller.
Proof to retain after cancelling
- Cancellation confirmation or screenshot of auto‑renewal turned off.
- Correspondence with IBM or reseller, and any final billing statements.
Common mistakes
Assuming immediate access removal
Some customers expect service to stop immediately after cancelling. In fact, cancellation typically only prevents renewal and leaves access until the current billing period ends.
Not checking reseller terms
When purchased from a third‑party reseller, customers sometimes attempt to cancel via IBM directly. Cancellation and refund rules may instead be governed by the reseller’s terms.
Comparative recap
At‑a‑glance comparison
The table below summarises key differences between buying direct (web) and via a third‑party reseller to help decide where to manage cancellations.
Key takeaways
Direct web purchases use My IBM for auto‑renewal management; reseller purchases require contacting the reseller. Refunds for partial periods are not provided for web subscriptions.
| Platform | Cancellation method | Refunds | 期間 |
|---|---|---|---|
| Web (IBM SPSS Statistics Digital) | Turn off auto‑renewal in My IBM (Products → Manage → Cancel plan) | No refunds or credits for partial periods (cancellation stops renewal only) | Monthly / Annual |
| Third‑party reseller | Cancel via the reseller or the reseller’s self‑service portal | Subject to reseller’s refund policy; check reseller terms | Varies by reseller |
After cancelling
Immediate next steps
- Download and back up any important datasets, outputs and custom scripts before access ends.
- Save confirmation screenshots or emails that show auto‑renewal was turned off or that the reseller accepted cancellation.
Who to contact for help
- For web purchases: use your My IBM account dashboard and account support channels.
- For reseller purchases: contact the reseller you bought from and keep evidence of your communication.
Address
Primary contact address
70 Rivonia Rd, Chislehurston, Sandton, Gauteng, South Africa, 2196
Notes on correspondence
This address is commonly used for IBM/SPSS corporate or administrative correspondence in South Africa. For billing or account actions, use your account portal or the reseller’s official contact channels.