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Cancel STREAMYARD
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Streamyard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Streamyard: Easy Method
What is Streamyard
Overview
Streamyard is a web-based live streaming studio that lets users produce and broadcast video to platforms like YouTube and Facebook.
It runs in a browser and offers features such as multi-platform streaming, branded overlays, and recording tools.
Main use cases
Typical users include content creators, marketers, educators and businesses needing simple multi-destination streaming.
Streamyard sells subscriptions for added features while offering a Free tier with limited functionality.
How to cancel Streamyard
Cancel via the web (recommended)
- Log into your Streamyard account.
- Go to My Account → Billing or Manage Plan.
- Click “Cancel StreamYard subscription.”
- Paid features remain until the current billing cycle ends; after that your account reverts to the Free plan.
- For full web cancellation details see the official guide: How do I cancel my plan?
Cancel via mobile app stores
- If you subscribed through the Apple App Store, cancel the subscription in your Apple account; Streamyard cannot cancel App Store subscriptions for you.
- If you subscribed through Google Play, cancel via Google Play subscriptions; Streamyard does not manage those cancellations directly.
- For guidance on cancelling app-store subscriptions see a third-party walkthrough: Cancel Streamyard (App Store / Google Play).
What happens when you cancel
Access and feature changes
After cancellation you retain paid features until the end of the current billing period.
Once that period ends, your account will revert to the Free plan and paid features will no longer be available.
Billing and renewal
Cancelling stops future renewals; it does not always trigger an immediate refund (see refund rules below).
If you subscribed via an app store, that store manages renewals and billing for its purchases.
Data and recordings
Your recordings, assets and account data typically remain accessible under your account settings, subject to Streamyard’s data retention policies.
Always export any critical recordings before your paid features lapse if you rely on higher-quality local recordings.
Will I get a refund?
Standard refund policy
Streamyard’s policy states valid charges are non-refundable except where expressly stated by the policy.
Refer to the official refund policy for the exact terms: Streamyard Refund Policy.
Refund windows and exceptions
- Weekly and monthly plans: refunds are available within 20 days of the charge in eligible cases.
- Yearly plans: refunds are available within 60 days of the charge in eligible cases.
- Purchases made through the Apple App Store must have refunds requested through Apple; Streamyard does not process App Store refunds.
- EEA/UK consumers have a statutory 14-day right of withdrawal if the service has not been started; see Platform Terms for details: Platform Terms.
Streamyard plans and pricing
Overview
Streamyard publishes pricing on its website but does not provide South African Rand (ZAR) prices publicly.
For the current official pricing and plan details visit the pricing page: Streamyard Pricing.
How to confirm exact cost
Check the pricing page while signed in to see billing currency and any regional options shown at checkout.
If you need assistance, contact Streamyard support from your account dashboard.
| Plan | Price | Notes |
|---|---|---|
| Free | Contact for pricing | Free tier with basic streaming features. |
| Paid plans (Pro/Business) | Contact for pricing | Paid tiers add branded overlays, multi-streaming and recordings; see pricing page. |
Your consumer rights in South Africa
General guidance
Streamyard’s published terms and refund windows are a contract between you and the service provider.
These contractual terms may not replace your statutory consumer rights under South African law.
Local steps and references
- South African consumers should review the Consumer Protection Act and related regulations for rights on digital services and refunds.
- If you suspect unfair practices (e.g., continued charges after cancellation), keep receipts and communication records and contact local consumer protection authorities or a legal advisor.
Customer experiences
Positive feedback
Many users praise Streamyard for being intuitive, easy to set up and good value for basic streaming workflows.
See aggregated reviews and ratings for South Africa: Capterra - Streamyard reviews (ZA) and GetApp ZA - Streamyard reviews.
Negative feedback
Other users report issues such as pricing increases, perceived reductions in key features, and dissatisfaction with billing or refunds.
Read user comments on review pages to weigh trade-offs before cancelling or subscribing: Capterra reviews.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Recent billing receipts or invoice numbers for the charge you want reviewed.
- Screenshots of your subscription page showing the plan and renewal date.
After you cancel
- Save the cancellation confirmation message or take a screenshot.
- If you requested a refund, save any support ticket IDs and reply emails.
- If subscribed via an app store, keep your App Store / Google Play subscription screenshots.
Common mistakes
Failing to cancel in the right place
Many users assume cancelling in Streamyard’s web dashboard cancels an App Store or Google Play subscription; it does not.
Always cancel subscriptions through the store where you made the purchase if you subscribed via a mobile app.
Assuming immediate refunds
Cancelling a subscription usually stops renewal but does not guarantee a refund under Streamyard’s policy.
Check the stated refund windows and submit any refund requests promptly with supporting documentation.
Comparative recap
How to read this table
The following table compares the same Streamyard service by purchase channel to clarify cancellation and refund differences.
Use it to decide where to manage your subscription based on how you signed up.
| Product / Channel | How to cancel | Refund window (as published) | Support / notes |
|---|---|---|---|
| Streamyard (web subscription) | Cancel in account: My Account → Billing → Manage Plan → Cancel | 20 days (weekly/monthly), 60 days (yearly) per policy | Manage via Streamyard dashboard; see cancel guide |
| Streamyard via Apple App Store | Cancel in your Apple account (App Store subscriptions) | Refunds handled by Apple; Streamyard does not process these | Request refunds via Apple; see App Store support for steps |
| Streamyard via Google Play | Cancel via Google Play > Subscriptions | Refunds handled by Google Play; Streamyard does not process these | Request refunds via Google Play support |
After cancelling
Immediate next steps
- Save any cancellation confirmation and check your account’s Billing page to confirm the end date of paid features.
- Export important recordings or assets that require paid-tier features before access ends.
Helpful official links
- How to cancel: support article
- Refund policy: refund policy
- Platform Terms (right of withdrawal info): platform terms
- Pricing page: pricing
- South Africa reviews: Capterra ZA · GetApp ZA
Address
Company address
Streamyard / StreamYard service provider correspondence:
169 Madison Ave, Ste 11218, New York, NY 10016, USA
Contact tips
When contacting support, include your account email, billing receipts and any cancellation screenshots to speed resolution.
If your issue relates to an app-store purchase, contact the relevant store (Apple or Google) first for billing disputes.