What is TipRanks
Overview
TipRanks is a financial analytics platform that aggregates analyst ratings, financial blogs, and market data to help users research and track investment ideas.
The service offers free features and paid subscription plans that unlock additional analysis, tools, and alerts.
Who it's for
TipRanks is aimed at individual investors who want consolidated analyst performance data and news-based signals to inform trades.
It is used via web and mobile apps; some subscriptions are sold directly and others through app stores.
How to cancel TipRanks
Cancelling a website (direct) subscription
- Contact TipRanks support to request cancellation - there is no self-service cancel button for annual or multi‑year website purchases.
- Provide your account email, subscription details and a clear cancellation request in the message.
- Expect access to continue until the end of the paid period unless otherwise confirmed by support.
Cancelling an App Store or Google Play subscription
- Apple App Store subscriptions must be cancelled in your Apple ID / Subscriptions settings; TipRanks cannot cancel them.
- Google Play subscriptions must be cancelled through the Google Play app or website; TipRanks cannot cancel these either.
- If you need help locating the subscription in your device settings, consult Apple or Google support pages in your device settings.
What happens when you cancel
Access after cancellation
For direct website annual/multi‑year purchases, access typically continues until the paid period ends.
TipRanks usually does not cut access immediately after a cancellation request for website plans.
Billing and renewals
Cancelled subscriptions normally do not renew at the next billing cycle, but verify confirmation from TipRanks or the app store.
App store cancellations stop future billing via that platform; refunds and past charges are handled by the platform.
Will I get a refund?
Website annual and multi‑year purchases
TipRanks offers a 30‑day money‑back guarantee for annual and multi‑year subscriptions bought directly on their website.
The guarantee can be used once per user, per product, within any 12‑month period.
Monthly and app store purchases
- Monthly website subscriptions are explicitly non‑refundable.
- Purchases made through Apple App Store or Google Play are subject to those platforms' refund policies and are not covered by TipRanks' direct refund guarantee.
TipRanks plans and pricing
Pricing availability
Public, detailed pricing was not available in the sources used for this guide.
For exact prices and current promotions contact TipRanks or check their official FAQ page.
How to get pricing
- Visit TipRanks' FAQ or contact support to request a current price list for your region.
- Remember that in‑app purchases may show different pricing through Apple or Google Play.
| Plan | 期間 | Price |
| Paid plans (website) | 年間 | Contact for pricing |
| Paid plans (website) | 月額 | Contact for pricing |
| In‑app purchases (Apple / Google) | 月額 | Contact for pricing (via app store) |
Your consumer rights in South Africa
Cooling‑off and refunds
South African consumer law (e.g., the Consumer Protection Act) provides protections such as certain cooling‑off rights and refund entitlements depending on purchase method and contract terms.
For digital subscriptions, a 14‑day cooling‑off period may not apply if you agreed to immediate service commencement.
Next steps if you have a dispute
- If you believe TipRanks breached your rights, raise the issue first with TipRanks support and keep written records.
- If unresolved, you can contact your payment provider to dispute charges or file a complaint with the National Consumer Commission in South Africa.
Customer experiences
Positive feedback
Some users report a straightforward platform with useful free features and value in the premium offering.
Positive comments note comprehensive market data and responsive customer service in some cases.
Negative feedback
Other users describe problems such as confusing navigation, perceived low value for cost, or difficulty cancelling app‑store billing.
Several reviewers warn that app purchases can complicate refunds, since app stores control those transactions.
Documentation checklist
What to prepare before contacting support
- Account email used to register with TipRanks.
- Subscription type, purchase date and invoice or receipt if available.
- Device/platform used for purchase (web, Apple App Store, Google Play).
Records to keep
- Copies of emails or chat transcripts with TipRanks support.
- App store receipts or credit‑card statements showing the charge.
- Any confirmation of cancellation or refund from TipRanks or the app store.
Common mistakes
Expecting TipRanks to cancel app‑store subscriptions
Many users mistakenly contact TipRanks expecting them to cancel an Apple or Google subscription.
Remember: only the platform (Apple/Google) can stop and refund their billed subscriptions in most cases.
Not keeping confirmation records
Users sometimes assume a verbal or informal cancellation is sufficient and then face unexpected renewals.
Always request and save written confirmation of cancellation and any refund decisions.
Comparative recap
Quick comparison
The table below summarises cancellation method, refund availability and required action by purchase channel.
Use it to decide whether to contact TipRanks or the app store for your situation.
| Purchase channel | 期間 | Refund availability | Action required |
| TipRanks website (direct) | 年間 | 30‑day money‑back guarantee (annual/multi‑year) | Contact TipRanks support |
| TipRanks website (direct) | 月額 | Non‑refundable | Contact TipRanks support to cancel future renewals |
| Apple App Store | 月額 | Managed by Apple (request via Apple) | Cancel via Apple ID settings; request refunds from Apple |
| Google Play | 月額 | Managed by Google (request via Google) | Cancel via Google Play; request refunds from Google |
After cancelling
Confirmations to expect
After you request cancellation, expect an email confirmation or message from TipRanks or the app store confirming the change.
If you do not receive confirmation within a few days, follow up and retain all correspondence.
Helpful links
Address
Company address
TipRanks Ltd, Mazeh 56, Tel Aviv, Israel 6579424.
Use this address for formal postal correspondence if required by your dispute process.
Contacting support
For cancellations of website purchases or refund requests, contact TipRanks support via the contact options listed on their FAQ page.
For app store purchases, use the Apple or Google Play support channels shown in your device settings.