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Cancellation TradingView: Easy Method
What is TradingView
Overview
TradingView is a charting and social platform for traders and investors that provides advanced technical analysis tools, real-time data and community content.
It runs on web and mobile apps (iOS/Android) and offers several subscription tiers with added features for charting, alerts and data.
Who uses it
Retail traders, investors and analysts use TradingView for charting, screeners, ideas and strategy sharing across devices.
Subscriptions are purchased directly on tradingview.com or through the Apple App Store and Google Play Store, which affects cancellation and refund processes.
How to cancel TradingView
Web (tradingview.com) cancellation
- Sign in on tradingview.com and open Settings → Billing → Subscriptions.
- Cancel the subscription from that Subscriptions page; support requests or emails are not considered cancellation.
- See TradingView’s policy for web-based subscription management: TradingView policies.
Apple App Store (iOS) cancellation
- Open iOS Settings → tap your name → Subscriptions → select TradingView → Cancel Subscription.
- Cancel at least 24 hours before the trial end or billing date to avoid renewal.
- TradingView refers to Apple for refunds; details are in their policy: TradingView policies.
Google Play (Android) cancellation
- Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select TradingView → Cancel subscription.
- Cancel at least 24 hours before renewal to prevent the next charge.
- Refunds for Play purchases follow Google Play policies; TradingView directs users to Google for those requests.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the already-paid billing period.
You retain access to paid features until that period expires; features will downgrade when the period ends.
Renewal and billing
Auto-renewal is stopped when cancellation is processed via the correct channel (web, Apple, or Google Play).
Support requests or emails to TradingView do not automatically stop renewals - you must use the subscription management flow for your purchase channel.
Will I get a refund?
General refund policy
Monthly plans, upgrades and initial payments generally do not qualify for refunds, even if cancelled the same day.
This is TradingView’s stated policy for most monthly transactions; check the policy page for details: TradingView policies.
Annual renewals and store purchases
- Annual (and 2-year) plan renewals may be eligible for refund only if requested within 14 calendar days after payment by contacting TradingView support.
- iOS (App Store) and Android (Google Play) purchases follow the respective store refund processes; TradingView refers users to Apple or Google for those refunds.
TradingView plans and pricing
iOS App Store monthly prices (South Africa)
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Essential (monthly - App Store) | R454.99 | 月額 | Essential tier via App Store in-app purchase |
| Plus (monthly - App Store) | R909.99 | 月額 | Plus tier via App Store in-app purchase |
| Premium (monthly - App Store) | R1,819.99 | 月額 | Premium tier via App Store in-app purchase |
Notes on pricing
These prices are taken from the iOS App Store in South Africa and apply to in-app purchases on Apple devices.
Annual pricing in ZAR is not listed here; U.S. pricing and other tiers appear on TradingView’s website: TradingView policies.
Your consumer rights in South Africa
Relevant law
South African consumers have protections under the Consumer Protection Act (CPA) that require clear subscription terms and fair cancellation procedures.
The CPA can apply to digital services; a 14-day right to cancel may be available unless the consumer agreed to immediate provision of the service.
Enforcement and escalation
- If TradingView is unresponsive, escalate refund or charge disputes through your payment provider (bank/card) or the App/Play store processes.
- You can file complaints or seek remedies through the National Consumer Commission; guidance on software/SaaS cancellations is available here: PostClic - cancellation guidance.
Customer experiences
Positive feedback
Many users praise TradingView’s charting tools, indicator library, and device sync for analysis and idea-sharing.
Local coverage highlights the strength of the charts and the flexible toolset: TradeFX South Africa.
Common complaints
- Poor customer service experience - difficulty reaching a human and reliance on automated responses (reported widely on review platforms).
- Billing problems - unexpected charges, double charges, or continued billing after perceived cancellation.
- Performance issues - lag, slow loading and data delays reported by some users.
See user reviews for examples: Trustpilot and regional pages.
Documentation checklist
What to gather before you cancel
- Account email or username used for TradingView.
- Proof of payment or receipt (credit card/Apple/Google receipt).
- Screenshots of subscription status and any billing issues.
- Record of cancellation attempts and support ticket IDs, if any.
Why these documents help
Payment receipts and timestamps make refund or dispute requests clearer to TradingView, App Stores or your bank.
Having documentation speeds escalation to Apple, Google or your payment provider if TradingView support is unresponsive.
Common mistakes
Typical user errors
Accidentally selecting an annual plan instead of monthly is a frequent mistake that leads to disputes and frustration.
Not cancelling via the correct platform (web vs App Store vs Google Play) often leaves the subscription active and billed.
Avoiding pitfalls
Always check the subscription source in your billing or receipt to determine where to cancel (Settings on website, Apple ID on iOS, Google Play on Android).
Cancel at least 24 hours before renewal for store-based subscriptions and keep confirmation screenshots for proof.
Comparative recap
Quick comparison
| Purchase method | Cancellation route | Refunds | Access after cancel |
|---|---|---|---|
| Web (tradingview.com) | Settings → Billing → Subscriptions on tradingview.com | No refunds for monthly; annual renewals may be eligible within 14 days if requested | Access continues until the paid period ends |
| Apple App Store (iOS) | Apple ID → Subscriptions in iOS Settings | Refunds follow Apple’s policy (request via Apple) | Access continues until the paid period ends |
| Google Play (Android) | Google Play Store → Payments & subscriptions → Subscriptions | Refunds follow Google Play policy (request via Google) | Access continues until the paid period ends |
Notes
Support tickets or emails to TradingView are useful for records but do not replace the proper cancellation flow for each purchase channel.
Store purchases are subject to the respective store’s refund and dispute processes.
After cancelling
What to do next
- Save a confirmation or screenshot of the cancellation page showing the end date.
- Monitor your bank/card statement for any unexpected charges after the period ends.
- If charged incorrectly, contact the relevant store (Apple/Google) or your payment provider promptly.
Helpful links
- TradingView policies (billing & subscriptions)
- Guidance for cancelling TradingView (consumer letter template)
- Local TradingView overview and features (TradeFX)
- User reviews and issues (Trustpilot)
Address
TradingView corporate address
TradingView, Inc.
470 Olde Worthington Road, Suite 200, Westerville, Ohio, 43082, United States.
Contact notes
Use the official policy and support pages for billing or account actions; physical mail rarely speeds subscription cancellation compared with the online flows described above.
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Written by Pieter Khoza
Former postal advisor · 6 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 6 years to demystify legally binding mail for everyday users.
FAQ
To cancel your TradingView subscription on the web, sign in at tradingview.com, go to Settings, then Billing, and select Subscriptions. Ensure you cancel through this page, as support requests or emails will not be accepted as cancellation.
Yes, you can cancel your TradingView subscription via the Apple App Store. Open your iOS Settings, tap your name, go to Subscriptions, select TradingView, and then choose Cancel Subscription. Make sure to cancel at least 24 hours before the billing date to avoid renewal.
After you cancel your TradingView subscription, you will retain access to all paid features until the end of your current billing period. Your features will downgrade once that period expires.
Generally, TradingView does not provide refunds for monthly plans, even if canceled the same day. Annual renewals may be eligible for a refund if requested within 14 days by contacting TradingView support.
To cancel your TradingView free trial, follow the same cancellation steps as for a paid subscription. Ensure you cancel at least 24 hours before the trial ends to avoid being charged for the next billing cycle.