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I hereby notify you of my decision to terminate the contract relating to the Vectorvest service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vectorvest: Easy Method
What is VectorVest
Overview
VectorVest is a subscription-based investment analysis platform that provides stock market research, ratings, and educational tools for investors.
It offers web and mobile (App Store / Google Play) subscriptions with charting, screening, and recommendation features designed to support trading and long-term investing.
Main purpose
The service aims to help users identify stocks and manage portfolios using quantitative ratings and historic performance data.
VectorVest combines software tools with training materials and occasional seminars to teach its system and strategies.
How to cancel VectorVest
Cancel web (direct) subscriptions
- Sign in to the VectorVest online customer portal and cancel before your next billing date to stop further charges.
- If you cannot cancel online, contact VectorVest support by phone, email, or live chat and request cancellation before renewal.
- Reference VectorVest terms where cancellation stops future billing but does not automatically trigger prorated refunds.
Cancel mobile (App Store / Google Play) subscriptions
- iOS (App Store): Cancel through your Apple account settings (Subscriptions) before renewal; VectorVest cannot cancel App Store billing for you.
- Android (Google Play): Cancel via Google Play > Profile > Payments & subscriptions > Subscriptions > Cancel before the next billing date.
- Always check the platform receipt and confirm cancellation in the platform’s subscription manager to avoid unexpected renewals.
What happens when you cancel
Access and billing
Cancellation stops future charges but generally allows access until the end of the current paid period.
VectorVest does not provide prorated refunds for partial billing periods for monthly or annual plans, per their terms.
Data and account
Your account, saved settings and historical data typically remain available until your paid access expires.
Keep copies of invoices, cancellation confirmations and any communication for future reference or disputes.
Will I get a refund?
Trial and refund policy
VectorVest offers a 30-day trial for web subscriptions; if you notify them within 30 days you may be eligible for a refund under that trial policy.
After the 30-day trial period, monthly and annual subscriptions are generally non-refundable according to VectorVest’s refund policy.
Exceptions and one-time purchases
- One-time purchase modules (e.g., ProTrader, AutoTimer) are non-refundable once registered.
- Seminars/events follow tiered refund rules by price and notice period as set out in VectorVest’s checkout/refund details.
- Review VectorVest’s published terms and refund policy for specific conditions: Refund & Trial details and Legal terms.
VectorVest plans and pricing
iOS App Store prices (South Africa)
The following iOS in-app prices for South Africa are reported for App Store purchases.
Web-based pricing is listed in USD on VectorVest’s site and may not show ZAR conversions.
Price table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Vital (iOS in-app) | R89.99 | Monthly (assumed) | Entry-level Vital access |
| Premium (iOS in-app) | R309.99 | Monthly (assumed) | Full Premium access |
| Premium Special Offer (iOS in-app) | R159.99 | One-time / promotional | Discounted Premium access |
| Premium+ Access (iOS in-app) | R1,199.99 | Monthly or annual (unspecified) | Top-tier Premium+ access |
Your consumer rights in South Africa
Relevant statutory rights
South African consumers have protections under the Consumer Protection Act, which can include cooling-off rights for certain direct marketing or internet transactions.
VectorVest’s published policy focuses on a 30-day trial and does not explicitly cite South African statutory cooling-off rights.
What to do if rights are not acknowledged
- Keep records of purchases, cancellations and communications with VectorVest.
- If you believe local consumer rights apply, raise the issue with VectorVest support in writing and cite the relevant South African law.
- If unresolved, consider contacting a local consumer protection body or seek legal advice about enforcing statutory rights.
Customer experiences
Positive feedback
Many users praise the software’s analytics, educational resources and the clarity of historical recommendations.
Long-term users often note that learning the system can produce better investing outcomes over time.
Negative feedback
Common complaints include unexpected charges after cancellation and difficulties contacting support for billing issues.
Some reviewers describe the cancellation process as slow or confusing and report poor responsiveness from customer service in individual cases.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Latest invoice or receipt showing payment date and transaction ID.
- Subscription source (Web, App Store, Google Play) and screenshot of active subscription.
After you cancel
- Save cancellation confirmation message or screenshot from the portal or app store.
- Keep copies of all emails or chat transcripts with support.
- Record the date you expect access to end and verify next billing does not occur.
Common mistakes
Missing the right cancellation channel
Users sometimes try to cancel App Store or Google Play subscriptions through VectorVest support instead of the platform’s subscription manager.
Always cancel in the same place where you purchased the subscription to prevent automatic renewals.
Expecting automatic refunds or immediate cut-off
Expecting prorated refunds after cancellation is a frequent mistake; VectorVest’s terms state no prorated refunds for monthly/annual plans.
Also, failing to keep confirmation of cancellation can make disputes harder to resolve if unwanted charges occur.
Comparative recap
At-a-glance comparison
| Feature | Web subscription | iOS App Store | Google Play | 期間 |
|---|---|---|---|---|
| How to cancel | Online portal or contact support | Cancel via Apple Subscriptions | Cancel via Google Play subscriptions | Varies by purchase |
| Refund availability | 30-day trial refund; otherwise generally no refunds | Subject to App Store policies; cancel before renewal | Subject to Google Play policies; cancel before renewal | Trial period applies |
| Price currency | USD on website | ZAR (App Store prices shown above) | ZAR (Google Play may display local currency) | Monthly / Annual |
After cancelling
Immediate steps
- Confirm cancellation via the portal or platform and save confirmation.
- Monitor your bank or card to ensure no further charges are posted after the billing date.
Where to find official terms and refund details
Consult VectorVest’s official legal terms and refund/trial details to check the exact policy language and any updates:
Address
Mailing address
VectorVest, Inc., 20472 Chartwell Center Drive, Cornelius, NC 28031, USA.
Support notes
If you need written proof or postal communication, use the mailing address above and include your account details, invoice numbers and a clear statement requesting cancellation and any refund where applicable.
Keep copies of all sent correspondence and any responses you receive for your records.