Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel VIDDYOZE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Viddyoze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viddyoze: Easy Method
What is Viddyoze
Short description
Viddyoze is a cloud-based SaaS platform for creating 3D animations, intros and promo videos using templates and automated rendering.
It targets marketers, small businesses and creators who want quick, professional animations without specialist software skills.
Main capabilities
The service provides template libraries, an AI assistant and commercial-use licensing depending on plan.
Access is typically subscription-based or via one-time licence purchases with differing render limits and rights.
How to cancel Viddyoze
Cancel via website (web/white‑label terms)
- Check whether you are within the Cancellation Period described in the White‑Label Terms.
- Give written notice of cancellation as required by the terms (follow the instruction in the terms document).
- On cancellation the agreement terminates and you must stop using and destroy any related materials per the terms.
- See the White‑Label Terms for full wording: Viddyoze White‑Label Terms.
Cancel via App Store or Google Play
- No Viddyoze‑specific App Store / Google Play cancellation instructions were found in public documents.
- If you purchased via Apple or Google, cancel the subscription in your Apple ID or Google Play account settings.
- If you are charged after cancelling, contact Viddyoze support and your store provider (Apple/Google) to request a refund.
What happens when you cancel
Access and usage
When you cancel under the web White‑Label Terms the agreement terminates and you must cease using the licensed materials.
The terms require you to destroy related materials after termination; keep a copy of the cancellation confirmation for your records.
Renewal and billing
Automatic renewal will stop once your subscription is cancelled according to the method you used to cancel.
For store purchases, cancel in the store to stop future charges; billing disputes may require contacting the store directly.
Data and account
Your account data may remain per Viddyoze policies; request account closure or data deletion from support if required.
Retain invoices, confirmation emails and screenshots until any refund or dispute is resolved.
Will I get a refund?
Web subscriptions (Licensee / White‑Label Terms)
New customers who cancel within the Cancellation Period under the White‑Label Terms are contractually entitled to a full refund.
Refunds are processed within 21 days after the end of that Cancellation Period per the White‑Label Terms: see terms.
App Store and Google Play purchases
There is no explicit, public Viddyoze refund policy stated for purchases made through the App Store or Google Play.
Refunds for these purchases are typically handled by Apple or Google; contact the store for their refund process.
Exceptions and practical notes
Publicly available Viddyoze terms do not state a general 14‑day automatic refund right for all sales.
If the product is defective, misrepresented or the terms are unfair, South African consumer law may provide additional remedies.
Viddyoze plans and pricing
Summary table
| Plan | Price (approx ZAR) | Period | Features |
|---|---|---|---|
| Subscription (monthly) | ≈ R920 per month | Monthly | Full access after 7‑day free trial, unlimited video creation, template library, AI assistant, commercial rights |
| Personal License (one‑time) | ≈ R1,900 one‑time | One‑time | 30 renders/month, personal use, 30‑day money‑back guarantee |
| Commercial License (one‑time) | ≈ R2,500 one‑time | One‑time | Unlimited renders, commercial usage, bonuses included |
Pricing notes
Prices are approximate ZAR estimates converted from USD at ~1 USD = 19.6 ZAR; final amounts depend on your bank or payment provider conversion rates.
Viddyoze normally lists prices in USD; check your purchase screen for the exact charge before confirming payment.
Your consumer rights in South Africa
Cooling‑off and cancellation rights
Under South African consumer law (Consumer Protection Act), consumers often have a cooling‑off right for certain transactions, typically seven business days for direct marketing.
This may allow cancellation and a refund even if the vendor’s own policy differs, depending on the sale context.
Digital content and exclusions
Digital content supplied immediately (such as instant software access) can be excluded from cooling‑off rights in some cases.
However terms must be fair; defective or misleading digital products can still give rise to remedies like refunds or cancellations.
Enforcement and complaints
If a supplier’s cancellation or refund practices are unclear or unfair, you can raise a complaint with the National Consumer Commission or consider other consumer remedies.
Keep full records of transactions and communications to support any complaint or dispute.
Customer experiences
Positive feedback
Many reviewers praise Viddyoze for ease of use, high‑quality animations and a useful template library.
Some users report long‑term satisfaction with lifetime licences and quick social media renders.
Negative feedback
Common complaints include difficulties cancelling trials or subscriptions and being charged despite cancellation attempts.
Other issues reported are perceived bait‑and‑switch offers, limited features on basic plans and occasional slow rendering.
Where to read reviews
See user reviews for a broad sample: Trustpilot: Viddyoze on Trustpilot.
South Africa GetApp reviews are also available: Viddyoze on GetApp (ZA).
Documentation checklist
What to gather before cancelling
- Order confirmation, invoice or receipt showing the purchase date and plan.
- Account email address and subscription ID or licence key if available.
- Screenshot(s) of your account subscription page and any cancellation attempts.
What to keep after cancelling
- Written cancellation confirmation from Viddyoze or store provider.
- Bank or card statements showing charges you dispute.
- Copies of communications with support and the relevant terms (link to terms).
Common mistakes
Missing the cancellation window
Users sometimes assume a trial automatically stops; failing to cancel before the trial ends often results in a charge.
Always note the trial end date and cancel in advance if you do not want to be billed.
Using the wrong cancellation channel
Cancelling on the Viddyoze site when you purchased through Apple/Google (or vice versa) can leave the subscription active.
Always cancel via the same channel you used to buy the subscription and confirm the cancellation receipt.
Not keeping proof
Many disputes become harder to resolve if you have no screenshots, emails or invoice records to support your claim.
Capture and store all relevant communications until any refund is settled.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund clarity | Likely action |
|---|---|---|---|
| Web (White‑Label Terms) | Written notice per terms; see White‑Label Terms link | Clear: full refund if cancelled within Cancellation Period; processed within 21 days | Agreement terminates; must stop use and destroy materials |
| App Store / Google Play | Cancel via Apple ID or Google Play subscriptions | Not specified by Viddyoze publicly; store refund policies apply | Contact store + Viddyoze support if charged after cancelling |
| South African consumer rights | May allow cooling‑off/cancellation depending on sale circumstances | Provides statutory remedies for defective/misleading products | Escalate to National Consumer Commission if terms are unfair |
After cancelling
Immediate actions
- Ask for written confirmation of cancellation from Viddyoze or your store provider.
- Check your bank or card for any continuing charges and dispute them if necessary.
Escalation and support
- If you need to review the contractual wording, see the White‑Label Terms: Viddyoze White‑Label Terms.
- Read customer feedback for common issues: Trustpilot reviews and GetApp (ZA) reviews.
Address
Registered office
Viddyoze Limited, Old Docks House, 90 Watery Lane, Ashton‑on‑Ribble, Preston, Lancashire, PR2 1AU, England, United Kingdom.
Contact advice
For billing or cancellation queries, contact Viddyoze support through your account portal or the contact method shown in your purchase confirmation.
If you are in South Africa and believe your consumer rights are affected, keep documentation and consider contacting the National Consumer Commission for guidance.