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Videoshow

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South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel VideoShow Subscription | Postclic
Videoshow
6 Raffles Quay #14‑06
048580 Singapore Singapore
support@videoshowapps.com
Cancellation of Videoshow contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Videoshow service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Videoshow
6 Raffles Quay #14‑06
048580 Singapore , Singapore
support@videoshowapps.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • guarantee that the recipient processes, accepts or executes your request.
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Cancellation Videoshow: Easy Method

What is VideoShow

Overview

VideoShow is a mobile and desktop video editing application that offers trimming, merging, music, templates and export features.

It provides both free and paid VIP options to remove watermarks, unlock HD export and access premium content.

Where it is offered

The app is distributed through major app stores and is available in South Africa via the App Store and Google Play listings.

Pricing and subscription handling are typically managed by the store used to purchase the subscription.

How to cancel VideoShow

If you subscribed via Apple App Store

  • Open Settings on your iPhone/iPad and tap your name to view Apple ID settings.
  • Tap "Subscriptions", find "VideoShow" and select "Cancel Subscription" to stop renewal.
  • Confirm cancellation; you will keep access until the paid period ends.

If you subscribed via Google Play Store or other stores

  • Open the Google Play Store app and tap your profile, then "Payments & subscriptions" → "Subscriptions".
  • Select "VideoShow" and tap "Cancel subscription". Follow prompts to confirm.
  • If you used another store or direct payment, follow that store's subscription management flow or contact your payment provider.

What happens when you cancel

Access after cancellation

After cancelling, you usually retain VIP access until the current paid billing period ends.

Once the period expires, VIP features (HD export, watermark removal, paid content) will normally stop.

Renewal and data

Auto-renewal is disabled on cancellation; your subscription will not be renewed at the next billing date.

Your project files and account data typically remain in the app, but some premium content may no longer be accessible.

Will I get a refund?

Standard refund situation

Refunds for subscriptions are handled by the store where you purchased the subscription (Apple, Google, etc.).

Stores evaluate refund requests case-by-case; cancelling does not automatically trigger a refund.

Exceptions and charge disputes

  • If you were charged after cancelling, contact the store first and save receipts/screenshots.
  • If the app provided a defective service or misrepresentation, you can request a refund through the store or raise a dispute with your bank.
  • Trial charges and one-time purchases may have different refund handling depending on the store policy.

VideoShow plans and pricing

Pricing summary

The table below lists prices found on the South African App Store listing for VideoShow (Apple ID 930380089).

Some plans appear as alternate names with identical pricing; the store listing is the authoritative source for your purchase.

Price table

Plan Price 期間 Features
VideoShow monthly VIP R79.99 月額 Full VIP membership, removes watermark, HD export, paid content access
VIP Monthly R89.99 月額 Alternative monthly VIP subscription (likely same privileges)
VIP Yearly R389.99 年間 Full VIP membership for one year
VIP Weekly (7 days trial) R24.99 Weekly trial VIP membership
Remove Watermark once R19.99 一回 One-time removal of watermark
Remove Watermark forever R79.99 一回 Permanent removal of watermark
VIP Privilege R799.99 一回 Permanent VIP access (unlimited features forever)
VIP Privilege (1 Month) R89.99 月額 VIP access for one month
VIP Privilege Yearly R389.99 年間 VIP access for one year

Your consumer rights in South Africa

Basic consumer protections

South African consumer law provides protections for goods and services, including digital products and subscriptions.

Consumers are entitled to receive services that are of reasonable quality, fit for purpose and as described.

Practical steps and remedies

  • If a subscription was misrepresented or charged in error, contact the seller and the app store first to request a refund.
  • If unresolved, you can escalate to your payment provider or the National Consumer Commission for further assistance.
  • Keep all records (receipts, screenshots, correspondence) to support any complaint or dispute.

Customer experiences

Common positive feedback

Many users praise VideoShow for its easy-to-use editing tools, templates and quick exports.

Some appreciate inexpensive one-time watermark removal and flexible subscription options.

Common negative feedback

Customers sometimes report confusion over multiple similarly named plans and unexpected renewals from app stores.

Refund requests are frequently directed to the app store, which can add steps and delay resolutions for users.

Documentation checklist

What to gather before contacting support or your bank

  • Purchase receipt or invoice from the App Store / Google Play
  • Date and amount of the charge shown on your bank or card statement
  • Screenshot of the subscription entry in the store subscription list
  • Your Apple ID or Google account email used to buy the subscription
  • Any in-app order ID or confirmation message

Optional supporting items

  • Correspondence with the developer or app store support
  • Steps you took to cancel and screenshots showing cancellation confirmation

Common mistakes

Deleting the app instead of cancelling

Many users mistakenly delete the app and assume their subscription is cancelled.

Deleting the app does not stop auto-renewal; you must cancel via the store subscription settings.

Confusing multiple plan names

The app listing shows similar names (for example, "VIP Monthly" vs "VIP Privilege (1 Month)") which can cause users to subscribe to the wrong plan.

Always check the price and billing period before confirming a purchase to ensure you cancel the correct subscription.

Comparative recap

At-a-glance comparison

Plan Price 期間 Key benefit
VideoShow monthly VIP R79.99 月額 Monthly VIP access, watermark removal, HD export
VIP Monthly / VIP Privilege (1 Month) R89.99 月額 Alternate monthly option (same typical benefits)
VIP Yearly / VIP Privilege Yearly R389.99 年間 Annual VIP access at a lower monthly equivalent
VIP Weekly (7 days trial) R24.99 Short trial period for temporary VIP access
Remove Watermark once / forever R19.99 / R79.99 一回 One-time options to remove watermark permanently or per export
VIP Privilege (one-time) R799.99 一回 Permanent lifetime VIP access

How to choose

Choose monthly if you want short-term flexibility; choose yearly for better value if you plan to use the app long-term.

One-time purchases suit users who only need a specific feature (like watermark removal) without recurring fees.

After cancelling

Verify cancellation

Check your subscription list in the store you used to confirm the subscription shows a cancellation or an end date.

Save any confirmation screenshots or emails for your records in case a charge appears later.

Further help and next steps

  • If a charge appears after cancellation, contact the app store (Apple/Google) and provide your documentation.
  • If the store does not resolve your issue, contact your bank to dispute an unauthorised charge.
  • Refer to official consumer bodies in South Africa if you need to escalate a consumer rights complaint.

Address

Registered office

Company address on record: 6 Raffles Quay #14‑06, Singapore 048580, Singapore.

This is the primary registered corporate address associated with the app.

Support note

Support and subscription management are generally handled through the app stores where you purchased the subscription.

When contacting support, include receipts, account email and screenshots to speed up resolution.

FAQ

To cancel your VideoShow subscription through the Apple App Store, open Settings on your iPhone/iPad, tap your name, select 'Subscriptions', find 'VideoShow', and choose 'Cancel Subscription'. Confirm the cancellation, and you will retain access until the end of the current billing period.

To cancel your VideoShow subscription via Google Play Store, open the Google Play Store app, tap your profile, go to 'Payments & subscriptions' then 'Subscriptions', select 'VideoShow', and tap 'Cancel subscription'. Follow the prompts to confirm your cancellation.

After canceling your VideoShow subscription, you will keep VIP access until the end of the current billing period. Once that period expires, VIP features like HD export and watermark removal will no longer be available.

Refunds for VideoShow subscriptions are handled by the store where you purchased it, such as Apple or Google. Cancelling does not automatically trigger a refund, so you may need to submit a request based on the store's policy.

If you were charged after canceling your VideoShow subscription, contact the store where you made the purchase and keep proof of your cancellation, such as receipts or screenshots, to support your case.