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I hereby notify you of my decision to terminate the contract relating to the Warp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Warp: Easy Method
What is Warp
Overview
Warp is a subscription-based software service that enhances developer workflows with a modern terminal, collaboration features, and AI-powered tools.
It offers free and premium tiers and uses typical app-store and web billing channels for subscriptions.
How Warp is delivered
Warp subscriptions can be purchased via mobile app stores (iOS App Store, Google Play) or directly via the web account portal.
Billing, cancellation, and refund rules depend on which channel you used to subscribe.
How to cancel Warp
Cancel on iOS (App Store) or Android (Google Play)
- Open the App Store (iOS) or Google Play Store (Android) and sign in with the account used to subscribe.
- Go to Subscriptions (App Store) or Payments & subscriptions → Subscriptions (Google Play).
- Find the Warp subscription and tap Cancel Subscription; follow the prompts to confirm.
- Do not assume deleting the app cancels the subscription; deleting the app does not stop billing.
Cancel on the Web
- Sign in to your Warp web account and go to Account or Plan settings.
- Locate the active subscription or billing section and choose Cancel or Downgrade.
- Cancellations made via the web must be done in your account settings; Warp support cannot cancel a web subscription for you directly.
What happens when you cancel
Access and service period
When you cancel, access to paid features continues until the end of the current billing period.
After the period ends, your account will revert to the free tier or be deactivated per Warp's account policies.
Renewal and data
Automatic renewal is stopped after cancellation so you will not be charged for subsequent periods.
Your account data and settings are typically retained; if you need to export work or settings, do so before the paid period ends.
Will I get a refund?
Refunds for App Store / Google Play purchases
Refunds for in-app purchases are handled by Apple or Google according to their refund policies.
Warp does not directly issue refunds for purchases billed through the App Store or Google Play.
Refunds for web subscriptions and exceptions
For web (direct) subscriptions, Warp may grant a full refund if you downgrade within 72 hours of starting a monthly plan or within 30 days of an annual plan, provided fewer than 150 AI credits have been used.
If usage limits are exceeded, refunds may be limited to unused future periods or handled case-by-case for defects or billing errors.
Warp plans and pricing
Overview of common plans
Below is a concise summary of publicly available plan information. Exact South African Rand (ZAR) prices may vary by region and store conversion.
For precise ZAR pricing, check the billing page in your app store or web account.
| Plan | Price | Period | Features |
|---|---|---|---|
| WARP (free) | R0.00 | Monthly | Basic encrypted internet; no speed boost |
| WARP+ (premium) | Approximately US$4.99/month | Monthly | Faster routing via premium Argo routing; improved speed |
Your consumer rights in South Africa
Cooling-off and digital services
Under South African consumer law, there is generally no automatic cooling-off right for digital services once performance has begun.
If digital content is accessed, downloaded, or otherwise delivered, you normally cannot insist on a refund solely because you changed your mind.
Defects and misdescription
Refunds or remedies are available if the service is defective, not as described, or materially different from what was promised.
Keep evidence of defects, communications, and usage to support any complaint under the Consumer Protection Act or ECT provisions.
Customer experiences
Positive feedback
Some users praise Warp's support staff as professional and friendly and note the product is very effective when it works.
Positive mentions highlight productivity gains and enjoyable collaboration features.
Negative feedback
Other users report issues including bugs, disappearing credits, confusing billing, account flags without clear explanation, and poor cancellation UX.
Several complaints describe disputes over refunds, metering of usage, and problems with specific features.
Documentation checklist
What to prepare before cancelling
- Account email and username used to subscribe.
- Proof of purchase or receipt from App Store, Google Play, or your web billing invoice.
- Screenshots of subscription status or billing entries showing charges.
What to prepare for refund requests or disputes
- Record of feature usage (for web refunds, note number of AI credits used).
- Dates and times of the billing period you want refunded.
- Any support ticket numbers or communications with Warp support.
Common mistakes
Deleting the app
Deleting the mobile app without cancelling the subscription in the App Store or Google Play will not stop recurring charges.
Always cancel the subscription in the store account settings rather than removing the app.
Assuming automatic refunds or wrong billing channel
Expecting an automatic refund after cancelling is a common mistake - refunds depend on the billing channel and Warp’s web refund conditions.
Also verify which platform billed you; refunds through Apple/Google must be requested from them, not Warp.
Comparative recap
Platform comparison
| Aspect | App Store / Google Play | Web subscriptions |
|---|---|---|
| How to cancel | Cancel via App Store or Google Play subscription settings. | Cancel via your Warp web account or billing/plan settings. |
| Refunds | Refunds handled by Apple or Google per their policies; Warp cannot directly refund these. | Warp may refund within specific windows (72 hours monthly, 30 days annual) subject to credit usage and conditions. |
| Access after cancel | Access continues until the end of the paid billing period. | Access continues until the end of the paid billing period. |
After cancelling
Immediate steps
Confirm cancellation in the store or web account and save confirmation receipts or screenshots.
Check the end date of your current paid period so you know when access will end.
Further actions and support
If you need a refund for an app-store purchase, contact Apple or Google through their refund request process.
For web billing or disputes about usage or defects, contact Warp support via the account portal and attach your documentation.
Address
Primary office (South Africa)
Fintech Campus Building No.2, Cnr Botterklapper & Illanga Road, The Willows, Pretoria, Gauteng, 0081, South Africa.
Notes about contacting the office
This address is the primary cancellation/contact address provided for local matters and official correspondence.
For billing or refund issues, use your account portal or the billing method used at purchase to open the appropriate support or refund request.