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I hereby notify you of my decision to terminate the contract relating to the Weebly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Weebly: Easy Method
What is Weebly
Overview
Weebly is a website builder and e-commerce platform that lets users create websites using a drag-and-drop editor without coding skills.
It operates on tiered subscription plans and integrates online-store features through Square (post-acquisition).
Who it's for
Weebly is commonly used by beginners, small businesses and individuals who want an affordable, easy-to-use site builder.
It suits users who prioritise simplicity, integrated payments, and basic SEO tools over deep customisation.
How to cancel Weebly
Cancel via Weebly website (web subscriptions)
- Sign in to your Weebly account and go to Account or Billing settings.
- Find your paid plan or subscription and choose the option to cancel or turn off auto-renew.
- Follow on-screen prompts to confirm cancellation; keep confirmation details for your records.
Cancel via mobile app stores
- Google Play (Android): Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Weebly → Cancel subscription.
- App Store (iOS): Manage via Apple’s Subscriptions in iOS Settings; use Apple's subscription management to cancel in-app purchases.
What happens when you cancel
Access and features
When you cancel a paid Weebly plan, paid-plan features are usually removed immediately or at the end of the billing period, depending on how the account is managed.
Your site may be downgraded to the free plan and certain features (e.g., e-commerce tools, custom domain connections) may stop working.
Data and renewal
Content you created often remains in your account but may be inaccessible or lose functionality after downgrade; take backups before cancelling.
Turning off auto-renew prevents future charges; if billing continues, contact support and preserve receipts and screenshots.
Will I get a refund?
Weebly refund policy (annual plans)
Annual (non-month-to-month) plans are generally eligible for a 30-day money-back guarantee if cancelled within 30 days of activation or renewal.
Refund requests for eligible plans should be submitted via Weebly’s Help Center or account support channels.
Exceptions and app-store purchases
- Month-to-month plans: refunds are generally not available for month-to-month subscriptions.
- App Store / Google Play purchases: refunds are handled by Apple or Google according to their policies, not by Weebly directly.
- Some third-party sources mention a 14-day window, but Weebly’s official policy states 30 days for annual plans; verify when you purchase.
Weebly plans and pricing
Pricing summary
The table below lists Weebly in-app pricing items identified from Apple’s South Africa App Store and known reseller examples.
Prices may change; check your purchase source for the exact amount and billing terms.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Weebly Connect (via iOS in-app purchase) | R94.99 | Monthly | Basic plan allowing custom domain, limited features |
| Weebly Starter (via iOS in-app purchase) | R219.99 | Monthly | Entry-level paid plan with more features than free |
| Weebly Pro (via iOS in-app purchase) | R279.99 | Monthly | Advanced features such as video backgrounds, HD media |
| Weebly Business (via iOS in-app purchase) | R549.99 | Monthly | Full e-commerce, zero transaction fees, inventory, coupons, tax calculator |
| Weebly Connect (via iOS in-app purchase) | R649.99 | Annual | Annual subscription version of Connect plan |
| Weebly Starter (6 Months, via iOS in-app purchase) | R599.99 | Semi-Annual | 6-month Starter plan |
| Weebly Starter (1 Year, via iOS in-app purchase) | R1,549.99 | Annual | 12-month Starter plan |
| Weebly Pro (1 Year, via iOS in-app purchase) | R1,999.99 | Annual | 12-month Pro plan |
Your consumer rights in South Africa
Statutory protections
South African consumer law (e.g., Consumer Protection Act and related distance-selling provisions) can provide cooling-off and refund rights for digital/distance contracts.
Typical statutory withdrawal periods range from 7 to 14 days for some distance transactions, but specifics depend on the contract and exemptions.
How this applies to Weebly
- Weebly’s 30-day money-back for annual plans is more generous than some statutory minimums.
- No refunds for month-to-month plans may raise questions under local law; seek guidance if you believe statutory rights apply.
- For app-store purchases, Apple/Google refund rules apply and may offer different protections.
Customer experiences
Positive feedback
Many users praise Weebly for an intuitive drag-and-drop editor, affordability, and suitability for beginners and small businesses.
Other positives include SEO help, Square integration, and accessible free e-commerce options for small stores.
Negative feedback
Some customers report glitchy editing, disappearing pages, and a slower experience since the Square acquisition.
There are also reports of poor customer service, unresolved billing issues, and limited advanced customisation for growing businesses.
Documentation checklist
Essential documents to gather
- Account email and username used to register the Weebly account.
- Order receipts, invoice numbers, payment transaction IDs and dates.
- Screenshots showing current subscription status and billing history.
Optional but helpful items
- Site backup files or exported content before cancelling.
- Domain registration details (if a domain was purchased or pointed to Weebly).
- Any prior correspondence with Weebly or app store support about the issue.
Common mistakes
Assuming cancellation is automatic everywhere
Many users cancel on Weebly’s website but forget to cancel in Google Play or the App Store; app-store subscriptions are billed separately.
Always check the store you used for the purchase and cancel there if needed.
Not backing up content or transferring domains
Some users lose site content or domain control after downgrade because they did not export site data or transfer domains before cancelling.
Take backups and confirm domain transfer steps before finalising cancellation.
Comparative recap
Quick comparison points
The table below summarises cancellation and refund differences across purchase methods to help you decide where to start.
Keep evidence of purchase and cancellation regardless of method used.
| Purchase method | Refund window | Who handles billing | Notes |
|---|---|---|---|
| Web (direct via Weebly) | 30 days (annual plans, generally) | Weebly | Request refunds via Help Center; auto-renew must be disabled to stop future charges. |
| App Store (iOS) | Per Apple policy (varies) | Apple / App Store | Manage and request refunds through Apple’s subscription and refund processes. |
| Google Play (Android) | Per Google Play policy (varies) | Google Play | Cancel and request refunds via Google Play subscriptions; Google controls billing. |
After cancelling
Immediate steps
- Download or export your site content and databases before losing access to paid features.
- Check that auto-renew is disabled and keep confirmation of cancellation for 6 - 12 months.
If you need further help
If you experience billing errors or need a refund beyond the stated policy, compile your documentation and contact the provider you were billed through (Weebly, Apple or Google).
If local consumer rights appear relevant, consider contacting the National Consumer Commission or seeking legal advice about the Consumer Protection Act and related rules.
Address
Mailing address for written correspondence
Square, Inc. dba Weebly
1455 Market Street, Suite 600, San Francisco, California 94103, United States
Tips for sending correspondence
- Include account email, order numbers, and a clear request (refund, cancellation confirmation or data export).
- Send registered or traceable mail for important disputes and keep copies of everything sent.