Cancellation Youcam Makeup: Easy Method

What is YouCam Makeup

Overview

YouCam Makeup is a beauty app and SaaS product by Perfect Corp that offers augmented reality makeup try-ons, skin analysis and photo editing tools.

It is available on iOS, Android and via web subscriptions through Perfect Corp's site.

Key functions

The app lets users experiment with virtual cosmetics, save looks and access premium features via paid subscriptions.

Subscriptions and purchases are handled either through Apple, Google Play or directly with Perfect Corp on the web.

How to cancel YouCam Makeup

iOS (App Store) cancellation

• Open iPhone Settings → tap your name → Subscriptions.
• Find YouCam Makeup in the list and tap Cancel Subscription.
• Perfect Corp cannot cancel App Store subscriptions for you; Apple manages those subscriptions. For more details see this guide: Cancel via App Store (postclic).

Android (Google Play) cancellation

• Open the Play Store → tap Profile → Payments & subscriptions → Subscriptions.
• Select YouCam Makeup and tap Cancel subscription.
• Request refunds from Google Play support if needed; Perfect Corp does not process Play Store refunds. See steps: Cancel via Google Play (postclic).

Web cancellation (direct with Perfect Corp)

• Log in to your YouCam account on Perfect Corp's website.
• Go to Subscription or Billing settings and follow the cancel link.
• If the in-account cancel option fails, you may send written notice referencing the Terms of Service. Guidance: Web cancellation steps (postclic).

What happens when you cancel

Access and billing

Cancelling stops future renewals but does not remove access immediately; you generally keep access until the end of your paid period.

Cancellation prevents future charges but will not automatically delete your account or stored data.

Account and data

If you wish to remove account data, you may need to contact Perfect Corp support directly or follow account deletion options in the app or web portal.

Keep copies of cancellation confirmations and receipts in case of billing disputes.

Will I get a refund?

Web purchases (direct with Perfect Corp)

• Perfect Corp’s Terms state refunds for web (Plus/Pro) purchases are available only if requested within 7 days of purchase.
• Refunds are processed pro‑rata, minus transaction fees, and subject to processing time (up to 60 days per Terms).
• After 7 days, Perfect Corp’s Terms indicate no refund entitlement for web purchases. See the Terms: Perfect Corp Terms of Service.

App Store and Google Play purchases

• Perfect Corp does not issue refunds for purchases made through Apple or Google.
• To seek a refund for App Store purchases, request it through Apple under App Store policies.
• For Play Store purchases, request a refund through Google Play support under Google’s policy.
• More cancellation and refund notes: postclic summary.

YouCam Makeup plans and pricing

Pricing availability

Public pricing details were not available in the verified sources used for this guide.

Please contact Perfect Corp or check the app stores or the YouCam website for current prices.

Contact for pricing

Your consumer rights in South Africa

What YouCam’s Terms say

YouCam’s Terms (Perfect Corp) set a 7‑day refund window for web purchases and state that platform purchases are handled by Apple/Google.

There is no mention in the Terms of a 14‑day statutory cooling‑off right for YouCam purchases.

Local considerations

If you are in South Africa, check your statutory consumer rights under local law or contact the relevant consumer protection agency for guidance.

Keep documentation (receipts, cancellation confirmations) to support any dispute with a payment processor or vendor.

Customer experiences

Positive feedback

Some reviewers praise YouCam’s interface as nice and relatively easy to use for makeup try‑ons and basic editing.

See general user sentiment available on review aggregators: GetApp/Trustpilot summary.

Negative feedback

Numerous complaints mention confusing free trial setups, unexpected immediate charges and difficulty obtaining refunds.

Users also report issues with auto‑renewals, customer support responsiveness, and cancellation confusion. See examples: Trustpilot reviews and user reports.

Documentation checklist

Essential documents to keep

• Order confirmation / receipt (email or app store receipt).
• Account email and username used for YouCam Makeup.
• Payment method details and transaction date shown on your bank/statement.

Supporting evidence for disputes

• Screenshot of subscription listing in Apple/Google or web account showing renewal date.
• Copies of cancellation confirmation (email or in‑app message).
• All correspondence with Perfect Corp, Apple or Google regarding the charge or refund request.

Common mistakes

Deleting the app instead of cancelling

Removing the YouCam app from your device does not cancel App Store or Play Store subscriptions.

Always cancel via your Apple or Google subscription settings to stop renewals.

Assuming refunds are automatic

Many users expect an automatic refund after cancelling; in practice refunds must be requested and follow the seller/platform policies.

For web purchases, refund eligibility is limited to the 7‑day window in the Terms; for platform purchases, contact Apple/Google directly.

Comparative recap

At-a-glance comparison

After cancelling

Immediate steps

• Save confirmation of cancellation and any reference number or email.
• Check your account access date - you typically retain access until the end of the paid period.

Where to go for help

• Perfect Corp Terms and policies: Perfect Corp Terms of Service.
• Practical cancellation letter and summary: postclic cancellation guide.
• Read user reviews and reports for common issues: Trustpilot, GetApp.

Address

Corporate contact (from registry)

Perfect Mobile Corp. / YOUCAM MAKEUP corporate address:

14F., #98, Minquan Rd., Xindian District, New Taipei City 231, Taiwan

Use for legal or registered correspondence

If you need to send a written cancellation notice or formal dispute, consider using registered mail and reference the Terms of Service.

Keep proof of postage and delivery as part of your documentation checklist.