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Cancellation DAZN: Easy Method
What is DAZN
Overview
DAZN is a subscription-based sports streaming service that offers live and on-demand coverage of sports such as boxing, football (soccer), and MMA.
Subscribers can watch on multiple devices including web browsers, Smart TVs, consoles and mobile apps.
Presence in South Africa
DAZN launched a South Africa-specific offering with official local pricing and plans listed in ZAR on its Help Centre.
Local billing, device support and regional rights determine which events are available in South Africa.
How to cancel DAZN
If you subscribed directly (website, Smart TV, console)
- Sign in to your DAZN account on the web or the device used to subscribe.
- Go to Account > Subscription or Manage Subscription and choose Cancel.
- Monthly cancellations start a 30‑day notice period; annual cancellations end at the end of the billing cycle.
- See official instructions: DAZN cancel subscription (ZA).
If you subscribed via an app store or third party
- Apple App Store: cancel through your Apple ID/iTunes subscription settings or the DAZN app link in your device settings.
- Google Play: cancel in Google Play Store > Subscriptions or follow the redirect from DAZN My Account.
- Amazon (Fire devices): cancel via Amazon account > Memberships & Subscriptions or the device app library.
- When you cancel through a third party, DAZN cannot process the refund - you must use that third party’s cancellation flow.
What happens when you cancel
Access after cancellation
If you cancel a monthly plan subscribed directly, you keep access through the 30‑day notice period.
If you cancel an annual plan signed up directly, access continues until the end of the paid billing cycle.
Renewals and account data
Auto‑renewal stops at the end of the current paid period for direct subscriptions once cancellation completes.
DAZN retains account data in line with its privacy policy; you can sign in again to restart a subscription.
Will I get a refund?
Standard refund and cooling-off rules
DAZN’s Terms describe a 14‑day period for cancellations after purchase in which refunds may apply, subject to deductions described in the Terms.
Within 14 days DAZN’s T&Cs note a cancellation fee (a percentage or capped amount) may be deducted before a refund is issued; consult the Terms for exact calculations.
Third-party purchases and exceptions
If you purchased via Apple, Google, Amazon or used a gift code, refunds must be requested through that provider; DAZN cannot directly refund those purchases.
For DAZN’s written Terms and refund details see: DAZN Terms and Conditions and Request a refund.
DAZN plans and pricing
Current South Africa pricing (official)
DAZN published South Africa-specific pricing effective from 3 April 2025 in ZAR on its Help Centre.
Below are the official plan names, prices and billing periods as listed by DAZN.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Monthly subscription (post price-rise) | R359.99 | 月額 | Full DAZN access on monthly billing |
| Installment plan (12‑month) | R149.99 | 月額 | 12‑month commitment, billed monthly |
| Annual subscription (upfront) | R1,499.99 | 年間 | 12‑month access with one‑time annual payment |
Your consumer rights in South Africa
Cooling-off and contract clarity
South African consumer protection requires clear, fair terms and transparent cancellation rights for consumers purchasing subscriptions.
If contractual language is unclear about minimum terms or automatic conversions, that may raise consumer protection questions.
Refunds and third-party billing
If you purchased via a third party (Apple, Google, Amazon), those providers generally control refunds and withdrawal rights for that transaction.
Keep receipts and confirmation emails when disputing charges or requesting refunds under South African consumer law.
Customer experiences
Positive feedback
Some users praise DAZN for high streaming quality and an easy‑to‑use interface, particularly for football and combat sports coverage.
Good streams and device support are commonly cited by satisfied customers.
Negative feedback and common complaints
Many customers report confusion over being moved to long‑term plans or difficulty cancelling through the correct channel.
Complaints also include slow or unresponsive support and billing issues after attempted cancellations; keep records if you experience problems.
Documentation checklist
What to have before you cancel
- Account email and login details.
- Payment method used and the last charged date.
- Order or receipt number for the subscription or event purchase.
Supporting documents for refunds or disputes
- Confirmation emails or screenshots showing the subscription start and any plan type (monthly, annual, saver).
- Correspondence with DAZN support or the third‑party app store.
- Proof of attempted cancellation if charges continued after you cancelled.
Common mistakes
Mistaking the billing provider
A common error is trying to cancel inside the DAZN app when the purchase is billed by Apple, Google or Amazon.
Always check whether DAZN or a store billed you and cancel through the correct provider.
Misunderstanding plan types and timing
Users sometimes assume cancelling is immediate; direct monthly cancellations usually start a 30‑day notice period instead.
Another frequent issue is confusing promotional one‑off purchases (e.g., events) with recurring plans - read the purchase confirmation carefully.
Comparative recap
At-a-glance comparison
The table below summarises the main plans, how they bill, and typical cancellation access for direct subscriptions.
Use this to confirm which plan you have before initiating cancellation or requesting a refund.
| Plan | Price | 期間 | Direct-cancel access |
|---|---|---|---|
| Monthly subscription | R359.99 | 月額 | Access for a 30‑day notice period after cancellation |
| Installment 12‑month | R149.99 | 月額 | 12‑month commitment; early cancellation may be subject to terms |
| Annual (upfront) | R1,499.99 | 年間 | Access continues until the end of the paid annual cycle |
After cancelling
Follow-up actions
Save the confirmation message or screenshot showing your cancellation completion and the end date of access.
If charges continue, contact DAZN support and the payment provider immediately with your documentation.
Helpful official links
Address
Registered address for notices
DAZN Limited, 12 Hammersmith Grove, London, England, W6 7AP.
When to use the address
Use the registered address for formal notices of withdrawal or written cancellation where required by the Terms and local consumer rules.
For routine cancellation and refunds use the online Help Centre links above first.
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Written by Zwelinzima Sithole
Postclic editor · 6 years experience
Editor at Postclic for 6 years, I turn complex registered electronic mail procedures into clear, actionable English.
FAQ
To cancel your DAZN subscription, sign in to your account on the DAZN website or the device you used to subscribe. Navigate to Account > Subscription or Manage Subscription, and select Cancel. Remember, monthly cancellations will start a 30-day notice period.
To cancel your DAZN subscription via the Apple App Store, go to your Apple ID/iTunes subscription settings or use the DAZN app link in your device settings. Ensure you follow the cancellation flow provided by Apple, as DAZN cannot process refunds for third-party subscriptions.
If you cancel a monthly subscription directly, you will retain access for the 30-day notice period. For annual subscriptions, access continues until the end of the paid billing cycle.
DAZN offers a 14-day cooling-off period for cancellations after purchase, during which you may be eligible for a refund. However, a cancellation fee may apply, so check the Terms for specific details.
To ensure your cancellation request is processed correctly, you can submit it in writing via email or registered postal mail. Always keep proof of your cancellation request for your records.