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Cancel DRAMABOX
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Dramabox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dramabox: Easy Method
What is Dramabox
Service overview
Dramabox is a subscription-based streaming service offering a catalogue of TV shows and movies with a focus on drama content. It is operated by StoryMatrix Pte. Ltd. and accessed via mobile apps and a web portal.
How users access content
Users subscribe through the iOS App Store, Google Play Store, or directly via the website and third‑party payment providers. Subscriptions generally auto-renew unless cancelled through the payment platform.
How to cancel Dramabox
Cancel via App Store (iOS)
- Open iPhone Settings and tap your name at the top.
- Tap Subscriptions, select Dramabox, then Cancel Subscription.
- Cancel at least 24 hours before the renewal date to stop automatic renewal.
- Reference: Cancellation steps (PostClic).
Cancel via Google Play Store (Android)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions, select Dramabox, then Cancel.
- Do this at least 24 hours before the renewal date to avoid another charge.
- Reference: Cancellation steps (PostClic).
Cancel via Web / PayPal / Third-party payments
- If you subscribed via the website or a third‑party payment (e.g., PayPal), you must cancel through that payment provider or contact Dramabox support directly.
- Deleting the app does not cancel the subscription; cancellation through the billing provider is required.
- Reference: Web/third‑party note (PostClic).
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid content until the end of your current billing period. The service does not usually cut access immediately upon cancellation.
Renewal and data handling
Auto-renewal stops after a successful cancellation. Personal data handling and retention remain subject to Dramabox’s privacy policy and applicable law.
Will I get a refund?
Refunds via Apple and Google
- If you purchased through Apple or Google, refunds must be requested through their respective platforms and are governed by their policies.
- Contact Apple Support or Google Play Help to submit a refund request for purchases made through those stores.
- Reference: Refund note (PostClic).
Website and third-party refunds
- If you purchased via the website or a third party and a money-back guarantee was explicitly offered at checkout, you may request a refund within that guarantee period (for example, 14 or 30 days as specified).
- Generally, digital-content purchases are non-refundable unless the money-back guarantee applies or local law requires a refund.
- Reference: Money-Back Policy (Dramashorts Zendesk).
Dramabox plans and pricing
Available pricing information
No authoritative public pricing or plan tiers were found in the verified sources for South Africa at the time of writing.
How to get accurate pricing
Contact Dramabox via the app, website, or your payment provider for the current plan and pricing that applies to your region.
| Plan | Period | Price |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
General protections
The South African Consumer Protection Act (CPA) gives buyers rights to fair, honest dealing and prohibits misleading or deceptive practices.
This includes the right to accurate product information and remedies where services are not delivered as promised.
Digital content and refunds
There is no automatic EU‑style 14‑day cooling-off period for digital content supplied immediately unless explicitly offered.
If content is defective, misrepresented, or not delivered, you can request a remedy under the CPA and may lodge a complaint with the National Consumer Commission.
Customer experiences
Positive reports
- Some users praise Dramabox’s micro-drama content and a smooth user interface for browsing and playback.
- These positives are noted in overview commentary of the app experience.
Negative reports and issues
- Multiple users have reported repeated or unauthorized charges that continued after cancellation and sometimes appeared under different company names.
- Other complaints include billing after cancelling, disappearing paid content, unclear pricing, difficulty locating cancel options, and slow customer support responses.
- See user reviews for examples: Trustpilot, JustUseApp.
Documentation checklist
What to collect before disputing charges
- Subscription receipts or billing statements showing the charge and merchant name.
- Screenshots of subscription settings (App Store/Google Play/website) and any cancellation confirmations.
Communications to save
- Copies of emails or messages to/from Dramabox support and any tickets or reference numbers.
- Payment provider transaction IDs, timestamps, and any automated receipts.
Common mistakes
Deleting the app instead of cancelling
Removing the Dramabox app from your device does not stop recurring payments. You must cancel through the billing platform or contact support directly.
Waiting until renewal day
Attempting to cancel on the renewal day can result in an additional charge. Cancel at least 24 hours before renewal to reduce risk.
Not keeping proof
Failing to save receipts, screenshots, or confirmation messages makes disputes harder to resolve. Always retain records until account closure and any refunds are finalised.
Comparative recap
At-a-glance comparison
The table below summarises key differences between cancellation routes and refund prospects.
| Feature | App Store (iOS) | Google Play (Android) | Web / PayPal / Third‑party |
|---|---|---|---|
| How to cancel | Cancel in iPhone Settings → Subscriptions | Cancel in Google Play → Subscriptions | Cancel via website account, PayPal or contact support |
| Refund route | Request via Apple Support | Request via Google Play Help | Request via merchant or payment provider; subject to merchant guarantee |
| Recommended timing | At least 24 hours before renewal | At least 24 hours before renewal | As early as possible; follow merchant terms |
After cancelling
Check your statements
- Verify future bank or card statements for unexpected charges for at least one billing cycle after cancellation.
- If you see continued charges, contact your bank or card issuer to dispute or block further payments.
Useful links and next steps
- Cancellation guidance: PostClic Dramabox cancellation.
- Money-back and refund policy (website purchases): Dramashorts Money-Back Policy.
- Community reviews and reports: Trustpilot, JustUseApp.
Address
Registered office
StoryMatrix Pte. Ltd. (operator of Dramabox) - registered office address on record:
5001 BEACH ROAD, #07‑37, GOLDEN MILE COMPLEX, SINGAPORE 199588
Contact and privacy
For account, billing or data-protection inquiries, use the app or website contact channels. The privacy policy lists alternative contact details for data requests and privacy concerns.