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Cancellation service #1 in South Africa
Flosports is a subscription-based streaming service focused on niche and live sports coverage, including wrestling, cycling, gymnastics and more.
It offers network-wide access via web, mobile apps and streaming devices, with both monthly and annual plans for subscribers in South Africa.
Content varies by sport and rights; some events may be geo-restricted or available only on specific Flo-branded channels or verticals.
Subscriptions purchased through third-party stores (App Store, Google Play, Roku) are billed by those platforms and follow their terms.
Source: How do I cancel my subscription?
For platform-specific instructions see the main support article: How do I cancel my subscription?
When you cancel, your subscription remains active until the end of the current billing period.
You will retain full access to Flosports content until the stated expiration date shown in your confirmation email.
Auto-renewal is stopped at cancellation; you will not be charged for subsequent billing cycles after expiry.
If you change your mind before expiry you can typically re-subscribe, but the new billing date will follow the chosen plan and platform rules.
Flosports does not provide refunds or prorated credits for the unused portion of a billing period after you cancel.
Cancelled subscriptions remain usable until the end of the paid period, with no refund for the remaining days.
See a summary and support guidance: What if I cancel my subscription early?
For an independent summary of refund practices see: Postclic: Cancel FloSports
Prices below reflect South African App Store in-app purchases and may change; check your purchase platform for the exact billed amount.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| FloSports Monthly | R409.99 | Monthly | Access to full FloSports network |
| FloSports Yearly | R2 899.99 | Annual | Access to full FloSports network, billed annually |
There is no automatic 14-day cooling-off right for digital streaming subscriptions under current South African law in the way it applies to physical goods.
Refunds for digital access are not guaranteed; Flosports’ published policy does not offer refunds for unused portions except at its discretion.
If your subscription was purchased through Apple, Google or Roku, your rights and refund requests are subject to those platforms’ terms and processes.
Contact the platform where you purchased the subscription for disputes, billing queries or refund requests handled outside Flosports’ billing.
Many reviewers praise Flosports customer support for being prompt, knowledgeable and helpful with issues like merging profiles or resolving login problems.
Examples of positive interactions are reported on review sites where agents resolved account and cancellation problems efficiently.
Frequent negative reports include streaming quality issues (buffering, freezing, audio problems) and frustration when live events are missed due to technical glitches.
Other complaints mention confusion over billing after cancellation, non-proration of fees, and difficulty obtaining refunds - especially for third-party purchases.
See user reviews: Trustpilot: Flosports reviews
Many users try to cancel on the FloSports website while their subscription was billed by Apple, Google or Roku. Cancellation must be done where the subscription was purchased.
Always verify the billing source in your bank statement or platform subscriptions list before starting cancellation steps.
Some customers expect partial refunds after cancelling mid-cycle; Flosports policy does not provide prorated refunds in normal circumstances.
If you need a credit or refund for a special case, contact support and be prepared that refunds are discretionary.
The table below summarises cancellation steps and refund responsibility across platforms to help you choose the correct route.
| Platform | Where to cancel | Who controls refunds |
|---|---|---|
| Website (Web) | Account → Subscription → Manage → Cancel Subscription | Flosports (no prorated refunds; discretionary credits possible) |
| iOS (App Store) | Apple ID subscription settings (App Store) | Apple controls refunds and billing |
| Android (Google Play) | Google Play Store subscriptions | Google controls refunds and billing |
| Roku | my.roku.com → Manage Your Subscriptions → Cancel | Roku controls refunds and billing; Flosports cannot cancel or refund Roku purchases |
Expect a confirmation email that shows your subscription expiration date and that access continues until that date.
Monitor your bank or platform billing statements to ensure no further renewals occur after expiry.
If you need help with cancellation steps or billing questions, use the official support article for step-by-step guidance: How do I cancel my subscription?
For questions about early cancellation handling see: What if I cancel my subscription early?
Independent cancellation summaries are also available: Postclic: Cancel FloSports
Flosports (corporate contact): 979 Springdale Rd, Suite 120, Austin, Texas 78702, United States.
Flosports is U.S.-based; for South African consumers most issues will be handled electronically via support articles and the purchase platform rather than local mail.
When contacting support, include the documentation checklist items to speed up resolution.
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Written by Khanyisile Zulu
Former postal advisor · 4 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 4 years to demystify legally binding mail for everyday users.