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Cancel MEGOGO
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Cancellation service #1 in South Africa
Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Megogo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Megogo: Easy Method
What is Megogo
Overview
Megogo is a streaming service offering movies, TV shows and live broadcasts. It provides both free content and paid subscription plans for access to premium catalogues.
Availability
Megogo operates across multiple regions and platforms, including web, iOS and Android apps. Terms, pricing and features can vary by country and app store listing.
How to cancel Megogo
Cancel on the web (Megogo account)
- Sign in to your Megogo account on the website.
- Go to "Subscription management" and click the "Unsubscribe" button.
- Follow on-screen prompts to confirm cancellation.
Cancel on iOS and Android
- iOS: Cancel through Apple App Store subscription management (e.g., Settings > Apple ID > Subscriptions).
- Android: Cancel via Google Play > Subscriptions on the device used to purchase.
- If you subscribed through an app store, Megogo directs you to the app store for cancellation and cannot cancel those purchases for you.
Timing advice
- Cancel at least 24 - 48 hours before the renewal date to avoid being charged for the next cycle.
- Keep confirmation screenshots or emails after cancelling for your records.
Official reference
For the full terms and procedure details see Megogo's official rules and terms.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription on Megogo, you keep access until the end of the paid billing period. Access ends the day after the paid period expires.
Renewal and account data
Cancellation stops automatic renewal; your account and viewing history remain unless you request account deletion.
Platform differences
If you cancelled via an app store, billing and subscription status are controlled by that store, so check Apple or Google Play for confirmations.
No automatic refunds on cancellation
Megogo's policy does not provide refunds for unused portions of the billing period after cancellation. Keep this in mind when timing the cancellation.
Will I get a refund?
General no-refund policy
Megogo's terms state that refunds are generally not issued once payment is confirmed. This applies to subscriptions and most digital content purchases.
Exceptions and special cases
- Pre-order cancellations: Full refund if you cancel before content becomes available; a 14 business‑day refund provision applies for pre-orders.
- Service access failure: If Megogo fails (through its fault) to provide access to paid content for more than one day but less than 30 days, you may request access extension or a refund.
- App store purchases: Refunds for subscriptions bought via Apple App Store or Google Play are handled by the respective platform under their policies.
How to request a refund
Follow the procedure described in Megogo's Terms & Conditions and, for app-store purchases, submit refund requests through the App Store or Google Play support channels.
Reference
See Megogo's official rules for detailed refund provisions.
Megogo plans and pricing
Available monthly plans (South Africa)
Prices below were taken from the in‑app listing for South Africa (Apple App Store). These are monthly prices in South African rand (ZAR).
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Megogo TV mini | R59.99 | Monthly | (WW) Megogo TV mini (1 mo.) |
| TV & Movies (WW) | R84.99 | Monthly | (WW) TV & Movies (1 mo.) |
| Movies and TV (WW) | R99.99 | Monthly | (WW) Movies and TV (1 mo.) |
| Maximal (UA) | R149.99 | Monthly | (UA) Maximal (1 mo.) |
| Movies (WW) | R199.99 | Monthly | (WW) Movies (1 mo.) |
Notes on pricing
- Prices shown are monthly and sourced from the app-store listing for South Africa.
- No annual or multi-month plan prices were available in the verified sources used for this guide.
Your consumer rights in South Africa
Statutory protections
You may have rights under South African consumer protection laws that supplement a provider’s stated policy. These rights can include remedies for defective services or misleading practices.
Megogo's stated policy vs statutory rights
Megogo's terms do not explicitly provide a general 14‑day cooling‑off right for standard subscriptions and content purchases.
If you believe your statutory rights have been breached, consider contacting local consumer protection authorities or seeking advice from a consumer-rights organisation in South Africa.
Recommended steps
- Keep evidence: receipts, order IDs, screenshots and correspondence.
- Attempt to resolve with Megogo first using the Terms & Conditions contact routes.
- If unresolved, escalate to local consumer protection bodies for guidance.
Customer experiences
Positive feedback
Some users report Megogo is safe and legitimate, with a user‑friendly interface, stable streaming and useful features like archives and multi‑device support.
See user summaries and reviews for context.
Negative feedback
Other users report issues with the subscription model, difficulty cancelling, billing concerns (including charges after cancellation) and variable customer support.
Complaints also include occasional outages, buffering and download/offline problems.
Review sources
Documentation checklist
Essential documents
- Account email and username used to subscribe.
- Payment receipts or bank/card statements showing the charge.
- Subscription ID or order number (if shown).
- Screenshots of subscription page, renewal date and cancellation confirmation.
Communication records
- Copies of all emails or messages sent to Megogo support.
- Dates and times of cancellation attempts and any app-store communications.
Common mistakes
Choosing the wrong cancellation path
Many users try to cancel on Megogo's website when the subscription was purchased through Apple or Google. App-store subscriptions must be cancelled through the respective store.
Waiting until renewal
Waiting until the renewal date can result in another billing cycle. Cancel at least 24 - 48 hours before renewal to avoid being charged.
Not retaining proof
Failing to keep confirmation screens, receipts or correspondence makes disputes harder to resolve. Always save evidence of cancellation and charges.
Comparative recap
Quick method comparison
The table below summarises cancellation method, refund policy and when cancellation takes effect for each purchase channel.
| Method | How to cancel | Refund? | Effective date |
|---|---|---|---|
| Web (Megogo account) | Unsubscribe via "Subscription management" on the website. | No (generally) | End of paid period (access ends day after paid period) |
| iOS (App Store) | Cancel via Apple subscription management (App Store/Settings). | Handled by Apple; Megogo does not process. | End of paid period per App Store billing |
| Android (Google Play) | Cancel via Google Play > Subscriptions on your device. | Handled by Google Play; Megogo does not process. | End of paid period per Google Play billing |
After cancelling
Confirm and keep records
After cancellation, keep confirmation emails or screenshots and check your payment method for future charges. Retain all documentation in case you need to dispute a charge.
Further action if problems persist
- Contact Megogo via the channels listed in their Terms & Conditions.
- If you subscribed via Apple or Google, use those stores' support for billing disputes or refund requests.
Helpful links
Megogo Terms & Conditions (cancellation and refund rules):
Address
Head office (general correspondence)
72 Velyka Vasylkivska Street, Kyiv, Ukraine.
Registered/cancellation address
Megogo's Terms & Conditions list official contact and postal addresses for formal notices, including an address for registered post. See the Terms & Conditions for the exact address and instructions for formal termination notices.