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Paramount+

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
CBSAllAccess Cancel | Postclic
Paramount+
1515 Broadway
10036 New York United States of America
help@paramountplus.com
Cancellation of Paramount+ contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Paramount+ service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Paramount+
1515 Broadway
10036 New York , United States of America
help@paramountplus.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Paramount+: Easy Method

What is Paramount+

Service overview

Paramount+ is a subscription streaming service offering movies, TV shows, live sports and originals from brands like CBS, Nickelodeon and Showtime.

The service is run by Paramount Global and is available in some regions as a direct consumer product and elsewhere via third parties.

Availability in South Africa

Paramount+ is not officially launched as a standalone app in South Africa; local access is provided through partners such as DStv and Showmax hubs.

Because of this, South African cancellations and billing are usually handled by those local providers rather than by Paramount+ directly.

How to cancel Paramount+

Cancel if you subscribed directly (web)

  • Sign in to the Paramount+ account page and go to account or subscription settings; look for a cancel or manage subscription option.
  • Access generally continues until the end of the paid billing period; there is no automatic refund under standard terms.
  • For general step-by-step guidance, see a walkthrough: Cancel Paramount+ (guide).

Cancel if you subscribed through a platform or local provider

  • Apple App Store (iOS): Cancel via Apple ID > Subscriptions. Any refund or billing queries must be addressed to Apple.
  • Google Play: Cancel in Google Play > Subscriptions. Google handles refunds and billing disputes.
  • South Africa (DStv / Showmax hubs): Cancel through the local provider account or customer service - these providers control local access and billing.

Important reminders

  • Uninstalling the Paramount+ app does not cancel the subscription; you must cancel with the platform that charged you.
  • If unsure where you were billed, check your payment receipts or bank statement for the merchant name before contacting support.

What happens when you cancel

Access after cancellation

When you cancel, access typically remains until the end of your current billing period.

Auto-renewal is stopped so you will not be charged again after the paid period ends.

Account data and profile

Your account, watch history and saved items normally remain on file while the account exists, in case you resubscribe.

To remove data permanently, review Paramount+ account settings or the provider’s privacy options for account deletion.

Will I get a refund?

Standard refund policy

Paramount+ generally does not issue refunds or prorated credits for unused portions of a billing period under standard terms.

This no-refund stance is reflected in the service terms and common support responses.

Exceptions and third-party refunds

  • Legal exceptions or local consumer protection rules may apply in some jurisdictions; these are handled case-by-case.
  • If you subscribed via Apple or Google Play, refund requests must go through those platforms’ processes.
  • Some customers have reported occasional “courtesy” refunds after escalation, but such outcomes are not guaranteed.

Further reading

See the service terms for the formal policy: Paramount+ Terms of Use.

Paramount+ plans and pricing

Current plan list (estimates)

Below are approximate monthly prices commonly quoted when accessing Paramount+ (including estimates for users outside official markets).

These amounts are approximate and may change; prices below reflect typical conversions and VPN/overhead when the service is not locally available.

Pricing table

Plan Price Period Features
Essential (ad‑supported) 86.97 ZAR / month (approx.) Monthly Ad‑supported, standard on‑demand content
Premium (ad‑free) 174.12 ZAR / month (approx.) Monthly Ad‑free, 4K support, offline downloads, Showtime
Essential + Showtime 229.31 ZAR / month (approx.) Monthly Ad‑supported + Showtime content
Premium + Showtime 286.71 ZAR / month (approx.) Monthly Ad‑free + Showtime content

Notes on pricing

Paramount+ is not officially available in South Africa as a standalone service; these are estimated figures for informational purposes.

For local access options and availability details see a regional overview: Paramount+ in South Africa (coverage).

Your consumer rights in South Africa

General consumer protections

South African consumers are protected by laws such as the Consumer Protection Act that govern fair business practices and product/service delivery.

These laws can affect refund and cancellation rights if a service is materially different from advertised or substantially fails.

Who handles disputes for South African users

If you access Paramount+ content via DStv or Showmax, those providers control billing and customer support in South Africa.

Disputes over billing or cancellations should usually be raised first with the provider that charged you.

Steps if you believe your rights were breached

  • Collect receipts, screenshots and correspondence showing the issue.
  • Raise the complaint with the charging provider, then escalate to regulatory or consumer protection authorities if unresolved.

Customer experiences

Positive feedback

Some users praise the breadth of content and specific shows available on Paramount+.

Content variety and exclusive titles are commonly cited as reasons for subscribing.

Negative feedback

Many complaints focus on technical issues such as buffering, crashes or poor playback performance.

Users also report confusion over how to cancel and where they were billed, especially when subscriptions originate from third parties.

Source summaries

For cancellation walkthroughs and common complaints, see a community guide and regional commentary: Cancellation guide and South Africa coverage.

Documentation checklist

What to prepare before contacting support

  • Account email used for the subscription and username if different.
  • Payment receipts, invoice or bank statement showing the charge (date and merchant name).
  • Device(s) you used and platform (web, iOS, Android, DStv/Showmax).

Additional useful information

  • Subscription start date and last charge amount.
  • Screenshots of billing, any error messages and correspondence with support.

Common mistakes

Uninstalling the app stops nothing

Removing the app from your device does not cancel the subscription or stop billing.

Always cancel through the platform that originally billed you (Paramount+ website, App Store, Google Play, or your local provider).

Not checking the billing merchant

Customers sometimes try to cancel with Paramount+ when charges were made by Apple, Google, DStv or another merchant.

Check the merchant name on your bank or card statement before starting the cancellation process.

Assuming refunds are automatic

Cancelling does not automatically create a refund; expect access to continue until period end with no standard prorated refund.

If you need a refund, be prepared to escalate via the billing platform or provide evidence under consumer law.

Comparative recap

Quick comparison of cancellation routes

Method How to cancel Refund likelihood Notes
Direct (paramountplus.com) Cancel in account subscription settings on the Paramount+ site Low - no standard refunds Access until billing period end; see terms: Terms of Use
Apple App Store Cancel via Apple ID > Subscriptions Handled by Apple Request refunds through Apple support or report a problem to Apple.
Google Play Cancel via Google Play > Subscriptions Handled by Google Google deals with refunds and chargebacks for Play purchases.
DStv / Showmax (South Africa) Cancel through your DStv/Showmax account or customer support Depends on provider policy Local provider controls billing and access in South Africa; see regional notes: regional coverage

Takeaway

Identify who charged you before attempting to cancel, and use that platform’s cancellation and refund process.

Escalate with documentation if you believe a consumer-rights exception applies.

After cancelling

Check access and billing

Confirm that auto‑renewal has been turned off in the correct account and monitor your card for future charges.

Keep receipts and cancellation confirmations until the billing cycle ends and the subscription is inactive.

Useful links

Address

Corporate contact (international)

Paramount Global Streaming International LLC

1515 Broadway, New York, NY 10036, United States of America

Notes on contacting

For billing or cancellation in South Africa, contact the local provider (DStv / Showmax) that supplied access and issued the charge.

Use the documentation checklist above when contacting customer support for faster resolution.

FAQ

To cancel your Paramount+ subscription, sign in to your account on the Paramount+ website, navigate to the account or subscription settings, and look for the cancel or manage subscription option. Remember, uninstalling the app does not cancel your subscription.

If you subscribed via the Apple App Store, you can cancel your subscription by going to your Apple ID settings and selecting Subscriptions. For any refund inquiries, you will need to contact Apple directly.

After you cancel your Paramount+ subscription, you will continue to have access until the end of your current billing period. Auto-renewal will be stopped, so you won't be charged again after this period.

Generally, Paramount+ does not issue refunds for unused portions of a billing period. This no-refund policy is part of their standard terms, so it's important to review your subscription details.

If you subscribed to Paramount+ through DStv or Showmax in South Africa, you need to cancel your subscription through your DStv or Showmax account or customer support, as they handle local billing and access.